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feat: Add reports about live agent load (#4537)

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* feat: Add reports about live agent load
This commit is contained in:
Aswin Dev P.S
2022-04-25 20:04:41 +05:30
committed by GitHub
parent 899176a793
commit 676796ddc7
28 changed files with 758 additions and 48 deletions
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8
spec/controllers/api/v2/accounts/report_controller_spec.rb
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@@ -73,7 +73,7 @@ RSpec.describe 'Reports API', type: :request do
expect(response).to have_http_status(:success)
json_response = JSON.parse(response.body)
expect(json_response['open']).to eq(11)
expect(json_response['total']).to eq(11)
expect(json_response['unattended']).to eq(11)
expect(json_response['unassigned']).to eq(1)
end
@@ -93,10 +93,10 @@ RSpec.describe 'Reports API', type: :request do
json_response = JSON.parse(response.body)
expect(json_response.blank?).to be false
user_metrics = json_response.find { |item| item['user']['name'] == admin[:name] }
user_metrics = json_response.find { |item| item['name'] == admin[:name] }
expect(user_metrics.present?).to be true
expect(user_metrics['metric']['open']).to eq(2)
expect(user_metrics['metric']['total']).to eq(2)
expect(user_metrics['metric']['unattended']).to eq(2)
end
@@ -116,7 +116,7 @@ RSpec.describe 'Reports API', type: :request do
json_response = JSON.parse(response.body)
expect(json_response.blank?).to be false
expect(json_response[0]['metric']['open']).to eq(10)
expect(json_response[0]['metric']['total']).to eq(10)
expect(json_response[0]['metric']['unattended']).to eq(10)
end
end