@@ -4,8 +4,8 @@ class MessageTemplates::HookExecutionService
|
||||
def perform
|
||||
return if inbox.agent_bot_inbox&.active?
|
||||
|
||||
::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
|
||||
::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
|
||||
|
||||
::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if should_send_email_collect?
|
||||
end
|
||||
|
||||
@@ -14,12 +14,16 @@ class MessageTemplates::HookExecutionService
|
||||
delegate :inbox, :conversation, to: :message
|
||||
delegate :contact, to: :conversation
|
||||
|
||||
def should_send_out_of_office_message?
|
||||
inbox.out_of_office? && conversation.messages.today.template.empty? && inbox.out_of_office_message.present?
|
||||
end
|
||||
|
||||
def first_message_from_contact?
|
||||
conversation.messages.outgoing.count.zero? && conversation.messages.template.count.zero?
|
||||
end
|
||||
|
||||
def should_send_greeting?
|
||||
first_message_from_contact? && conversation.inbox.greeting_enabled? && conversation.inbox.greeting_message.present?
|
||||
first_message_from_contact? && inbox.greeting_enabled? && inbox.greeting_message.present?
|
||||
end
|
||||
|
||||
def email_collect_was_sent?
|
||||
@@ -27,7 +31,7 @@ class MessageTemplates::HookExecutionService
|
||||
end
|
||||
|
||||
def should_send_email_collect?
|
||||
!contact_has_email? && conversation.inbox.web_widget? && !email_collect_was_sent?
|
||||
!contact_has_email? && inbox.web_widget? && !email_collect_was_sent?
|
||||
end
|
||||
|
||||
def contact_has_email?
|
||||
|
||||
Reference in New Issue
Block a user