feat: Business hours

Data models and APIs for business hours

ref: #234
This commit is contained in:
Adam Zysko
2020-10-31 19:44:33 +01:00
committed by GitHub
parent 3d64ba49fc
commit 65ed4c78a4
23 changed files with 329 additions and 7 deletions

View File

@@ -4,8 +4,8 @@ class MessageTemplates::HookExecutionService
def perform
return if inbox.agent_bot_inbox&.active?
::MessageTemplates::Template::OutOfOffice.new(conversation: conversation).perform if should_send_out_of_office_message?
::MessageTemplates::Template::Greeting.new(conversation: conversation).perform if should_send_greeting?
::MessageTemplates::Template::EmailCollect.new(conversation: conversation).perform if should_send_email_collect?
end
@@ -14,12 +14,16 @@ class MessageTemplates::HookExecutionService
delegate :inbox, :conversation, to: :message
delegate :contact, to: :conversation
def should_send_out_of_office_message?
inbox.out_of_office? && conversation.messages.today.template.empty? && inbox.out_of_office_message.present?
end
def first_message_from_contact?
conversation.messages.outgoing.count.zero? && conversation.messages.template.count.zero?
end
def should_send_greeting?
first_message_from_contact? && conversation.inbox.greeting_enabled? && conversation.inbox.greeting_message.present?
first_message_from_contact? && inbox.greeting_enabled? && inbox.greeting_message.present?
end
def email_collect_was_sent?
@@ -27,7 +31,7 @@ class MessageTemplates::HookExecutionService
end
def should_send_email_collect?
!contact_has_email? && conversation.inbox.web_widget? && !email_collect_was_sent?
!contact_has_email? && inbox.web_widget? && !email_collect_was_sent?
end
def contact_has_email?

View File

@@ -0,0 +1,28 @@
class MessageTemplates::Template::OutOfOffice
pattr_initialize [:conversation!]
def perform
ActiveRecord::Base.transaction do
conversation.messages.create!(out_of_office_message_params)
end
rescue StandardError => e
Raven.capture_exception(e)
true
end
private
delegate :contact, :account, to: :conversation
delegate :inbox, to: :message
def out_of_office_message_params
content = @conversation.inbox&.out_of_office_message
{
account_id: @conversation.account_id,
inbox_id: @conversation.inbox_id,
message_type: :template,
content: content
}
end
end