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feat: CSAT for all channels (#2749)

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This commit is contained in:
Muhsin Keloth
2021-08-23 22:00:47 +05:30
committed by GitHub
parent 5debe9e8ee
commit 6515b69560
23 changed files with 382 additions and 68 deletions
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7
app/mailers/conversation_reply_mailer.rb
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@@ -11,7 +11,7 @@ class ConversationReplyMailer < ApplicationMailer
recap_messages = @conversation.messages.chat.where('created_at < ?', message_queued_time).last(10)
new_messages = @conversation.messages.chat.where('created_at >= ?', message_queued_time)
@messages = recap_messages + new_messages
@messages = @messages.select(&:reportable?)
@messages = @messages.select(&:email_reply_summarizable?)
mail({
to: @contact&.email,
@@ -29,7 +29,8 @@ class ConversationReplyMailer < ApplicationMailer
init_conversation_attributes(conversation)
return if conversation_already_viewed?
@messages = @conversation.messages.chat.outgoing.where('created_at >= ?', message_queued_time)
@messages = @conversation.messages.chat.where(message_type: [:outgoing, :template]).where('created_at >= ?', message_queued_time)
@messages = @messages.reject { |m| m.template? && !m.input_csat? }
return false if @messages.count.zero?
mail({
@@ -47,7 +48,7 @@ class ConversationReplyMailer < ApplicationMailer
init_conversation_attributes(conversation)
@messages = @conversation.messages.chat.select(&:reportable?)
@messages = @conversation.messages.chat.select(&:conversation_transcriptable?)
mail({
to: to_email,