feat: CSAT for all channels (#2749)
This commit is contained in:
Muhsin Keloth
@@ -1,29 +1,43 @@
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<template>
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<div
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v-if="isLoading"
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class="flex flex-1 items-center h-full bg-black-25 justify-center"
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>
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<spinner size="" />
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</div>
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<div
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v-else
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class="w-full h-full flex flex-col flex-no-wrap overflow-hidden bg-white"
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>
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<div class="flex flex-1 overflow-auto">
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<div class="max-w-screen-sm w-full my-0 m-auto px-8 py-12">
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<img src="/brand-assets/logo.svg" alt="Chatwoot logo" class="logo" />
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<img :src="logo" alt="Chatwoot logo" class="logo" @error="imgUrlAlt" />
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<p class="text-black-700 text-lg leading-relaxed mt-4 mb-4">
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{{ $t('SURVEY.DESCRIPTION') }}
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{{ surveyDescription }}
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</p>
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<label class="text-base font-medium text-black-800">
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<banner
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v-if="shouldShowBanner"
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:show-success="shouldShowSuccessMesage"
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:show-error="shouldShowErrorMesage"
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:message="message"
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/>
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<label
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v-if="!isRatingSubmitted"
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class="text-base font-medium text-black-800 mt-4 mb-4"
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>
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{{ $t('SURVEY.RATING.LABEL') }}
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</label>
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<rating />
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<label class="text-base font-medium text-black-800">
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{{ $t('SURVEY.FEEDBACK.LABEL') }}
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</label>
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<text-area
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v-model="message"
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class="my-5"
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:placeholder="$t('SURVEY.FEEDBACK.PLACEHOLDER')"
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<rating
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:selected-rating="selectedRating"
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@selectRating="selectRating"
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/>
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<feedback
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v-if="enableFeedbackForm"
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:is-updating="isUpdating"
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:is-button-disabled="isButtonDisabled"
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:selected-rating="selectedRating"
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@sendFeedback="sendFeedback"
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/>
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<custom-button class="font-medium float-right">
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<spinner v-if="isSubmitted" class="p-0" />
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{{ $t('SURVEY.FEEDBACK.BUTTON_TEXT') }}
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</custom-button>
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</div>
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</div>
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<div class="footer-wrap flex-shrink-0 w-full flex flex-col relative">
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@@ -33,26 +47,138 @@
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</template>
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<script>
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import Branding from 'shared/components/Branding.vue';
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import Rating from 'survey/components/Rating.vue';
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import CustomButton from 'shared/components/Button';
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import TextArea from 'shared/components/TextArea.vue';
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import Branding from 'shared/components/Branding';
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import Spinner from 'shared/components/Spinner';
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import Rating from 'survey/components/Rating';
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import Feedback from 'survey/components/Feedback';
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import Banner from 'survey/components/Banner';
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import configMixin from 'shared/mixins/configMixin';
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import { getSurveyDetails, updateSurvey } from 'survey/api/survey';
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import alertMixin from 'shared/mixins/alertMixin';
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const BRAND_LOGO = '/brand-assets/logo.svg';
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export default {
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name: 'Home',
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components: {
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Branding,
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Rating,
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CustomButton,
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TextArea,
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Spinner,
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Banner,
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Feedback,
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},
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mixins: [configMixin],
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mixins: [alertMixin, configMixin],
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props: {
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showHomePage: {
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type: Boolean,
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default: false,
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},
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},
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data() {
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return {
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message: '',
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isSubmitted: false,
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surveyDetails: null,
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isLoading: false,
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errorMessage: null,
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selectedRating: null,
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feedbackMessage: '',
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isUpdating: false,
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logo: '',
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};
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},
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computed: {
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surveyId() {
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const pageURL = window.location.href;
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return pageURL.substr(pageURL.lastIndexOf('/') + 1);
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},
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isRatingSubmitted() {
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return this.surveyDetails && this.surveyDetails.rating;
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},
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isFeedbackSubmitted() {
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return this.surveyDetails && this.surveyDetails.feedback_message;
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},
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isButtonDisabled() {
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return !(this.selectedRating && this.feedback);
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},
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shouldShowBanner() {
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return this.isRatingSubmitted || this.errorMessage;
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},
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enableFeedbackForm() {
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return !this.isFeedbackSubmitted && this.isRatingSubmitted;
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},
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shouldShowErrorMesage() {
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return !!this.errorMessage;
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},
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shouldShowSuccessMesage() {
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return !!this.isRatingSubmitted;
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},
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message() {
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if (this.errorMessage) {
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return this.errorMessage;
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}
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return this.$t('SURVEY.RATING.SUCCESS_MESSAGE');
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},
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surveyDescription() {
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return this.isRatingSubmitted ? '' : this.$t('SURVEY.DESCRIPTION');
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},
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},
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async mounted() {
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this.getSurveyDetails();
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},
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methods: {
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selectRating(rating) {
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this.selectedRating = rating;
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this.updateSurveyDetails();
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},
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sendFeedback(message) {
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this.feedbackMessage = message;
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this.updateSurveyDetails();
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},
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imgUrlAlt() {
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this.logo = BRAND_LOGO;
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},
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async getSurveyDetails() {
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this.isLoading = true;
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try {
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const result = await getSurveyDetails({ uuid: this.surveyId });
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this.logo = result.data.inbox_avatar_url;
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this.surveyDetails = result?.data?.csat_survey_response;
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this.selectedRating = this.surveyDetails?.rating;
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this.feedbackMessage = this.surveyDetails?.feedback_message || '';
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} catch (error) {
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const errorMessage = error?.response?.data?.message;
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this.errorMessage = errorMessage || this.$t('SURVEY.API.ERROR_MESSAGE');
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} finally {
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this.isLoading = false;
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}
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},
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async updateSurveyDetails() {
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this.isUpdating = true;
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try {
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const data = {
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message: {
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submitted_values: {
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csat_survey_response: {
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rating: this.selectedRating,
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feedback_message: this.feedbackMessage,
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},
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},
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},
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};
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await updateSurvey({
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uuid: this.surveyId,
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data,
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});
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this.surveyDetails = {
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rating: this.selectedRating,
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feedback_message: this.feedbackMessage,
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};
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} catch (error) {
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const errorMessage = error?.response?.data?.message;
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this.errorMessage = errorMessage || this.$t('SURVEY.API.ERROR_MESSAGE');
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} finally {
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this.isUpdating = false;
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}
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},
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},
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};
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</script>
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