feat: APIs to assign agents_bots as assignee in conversations (#12836)
## Summary - add an assignee_agent_bot_id column as an initital step to prototype this before fully switching to polymorphic assignee - update assignment APIs and conversation list / show endpoints to reflect assignee as agent bot - ensure webhook payloads contains agent bot assignee [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f) --------- Co-authored-by: Pranav <pranav@chatwoot.com>
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spec/services/conversations/assignment_service_spec.rb
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60
spec/services/conversations/assignment_service_spec.rb
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require 'rails_helper'
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describe Conversations::AssignmentService do
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let(:account) { create(:account) }
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let(:agent) { create(:user, account: account) }
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let(:agent_bot) { create(:agent_bot, account: account) }
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let(:conversation) { create(:conversation, account: account) }
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describe '#perform' do
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context 'when assignee_id is blank' do
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before do
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conversation.update!(assignee: agent, assignee_agent_bot: agent_bot)
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end
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it 'clears both human and bot assignees' do
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described_class.new(conversation: conversation, assignee_id: nil).perform
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conversation.reload
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expect(conversation.assignee_id).to be_nil
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expect(conversation.assignee_agent_bot_id).to be_nil
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end
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end
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context 'when assigning a user' do
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before do
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conversation.update!(assignee_agent_bot: agent_bot, assignee: nil)
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end
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it 'sets the agent and clears agent bot' do
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result = described_class.new(conversation: conversation, assignee_id: agent.id).perform
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conversation.reload
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expect(result).to eq(agent)
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expect(conversation.assignee_id).to eq(agent.id)
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expect(conversation.assignee_agent_bot_id).to be_nil
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end
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end
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context 'when assigning an agent bot' do
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let(:service) do
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described_class.new(
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conversation: conversation,
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assignee_id: agent_bot.id,
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assignee_type: 'AgentBot'
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)
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end
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it 'sets the agent bot and clears human assignee' do
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conversation.update!(assignee: agent, assignee_agent_bot: nil)
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result = service.perform
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conversation.reload
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expect(result).to eq(agent_bot)
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expect(conversation.assignee_agent_bot_id).to eq(agent_bot.id)
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expect(conversation.assignee_id).to be_nil
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end
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end
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end
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end
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