feat: APIs to assign agents_bots as assignee in conversations (#12836)

## Summary
- add an assignee_agent_bot_id column as an initital step to prototype
this before fully switching to polymorphic assignee
- update assignment APIs and conversation list / show endpoints to
reflect assignee as agent bot
- ensure webhook payloads contains agent bot assignee


[Codex
Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f)

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
This commit is contained in:
Sojan Jose
2025-11-18 18:20:58 -08:00
committed by GitHub
parent 70c183ea6e
commit 5f2b2f4221
23 changed files with 316 additions and 52 deletions

View File

@@ -7,10 +7,16 @@ json.meta do
json.partial! 'api/v1/models/contact', formats: [:json], resource: conversation.contact
end
json.channel conversation.inbox.try(:channel_type)
if conversation.assignee&.account
if conversation.assigned_entity.is_a?(AgentBot)
json.assignee do
json.partial! 'api/v1/models/agent', formats: [:json], resource: conversation.assignee
json.partial! 'api/v1/models/agent_bot_slim', formats: [:json], resource: conversation.assigned_entity
end
json.assignee_type 'AgentBot'
elsif conversation.assigned_entity&.account
json.assignee do
json.partial! 'api/v1/models/agent', formats: [:json], resource: conversation.assigned_entity
end
json.assignee_type 'User'
end
if conversation.team.present?
json.team do