feat: Support customizable welcome text, availability messages, and UI toggles (#11891)

# Pull Request Template

## Description

This PR allows users to dynamically pass custom welcome and availability
messages, along with UI feature toggles, via `window.chatwootSettings`.
If any of the following settings are provided, the widget will use them;
otherwise, it falls back to default behavior.

**New options:**
```
window.chatwootSettings = {
  welcomeTitle: 'Need help?',                        // Custom widget title
  welcomeDescription: 'We’re here to support you.',        // Subtitle in the header
  availableMessage: 'We’re online and ready to chat!', // Shown when team is online
  unavailableMessage: 'We’re currently offline.',      // Shown when team is unavailable

  enableFileUpload: true,          // Enable file attachments
  enableEmojiPicker: true,         // Enable emoji picker in chat input
  enableEndConversation: true     // Allow users to end the conversation
}
```


Fixes
https://linear.app/chatwoot/issue/CW-4589/add-options-to-windowchatwootsettings

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/413fc4aa59384366b071450bd19d1bf8?sid=ff30fb4c-267c-4beb-80ab-d6f583aa960d

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This commit is contained in:
Sivin Varghese
2025-07-09 02:56:00 +05:30
committed by GitHub
parent 8c78573d9d
commit 5ebe8c71ec
10 changed files with 124 additions and 14 deletions

View File

@@ -21,6 +21,13 @@ const state = {
widgetStyle: 'standard',
darkMode: 'light',
isUpdatingRoute: false,
welcomeTitle: '',
welcomeDescription: '',
availableMessage: '',
unavailableMessage: '',
enableFileUpload: true,
enableEmojiPicker: true,
enableEndConversation: true,
};
export const getters = {
@@ -34,6 +41,13 @@ export const getters = {
darkMode: $state => $state.darkMode,
getShowUnreadMessagesDialog: $state => $state.showUnreadMessagesDialog,
getIsUpdatingRoute: _state => _state.isUpdatingRoute,
getWelcomeHeading: $state => $state.welcomeTitle,
getWelcomeTagline: $state => $state.welcomeDescription,
getAvailableMessage: $state => $state.availableMessage,
getUnavailableMessage: $state => $state.unavailableMessage,
getShouldShowFilePicker: $state => $state.enableFileUpload,
getShouldShowEmojiPicker: $state => $state.enableEmojiPicker,
getCanUserEndConversation: $state => $state.enableEndConversation,
};
export const actions = {
@@ -46,6 +60,13 @@ export const actions = {
showUnreadMessagesDialog,
widgetStyle = 'rounded',
darkMode = 'light',
welcomeTitle = '',
welcomeDescription = '',
availableMessage = '',
unavailableMessage = '',
enableFileUpload = true,
enableEmojiPicker = true,
enableEndConversation = true,
}
) {
commit(SET_WIDGET_APP_CONFIG, {
@@ -55,6 +76,13 @@ export const actions = {
showUnreadMessagesDialog: !!showUnreadMessagesDialog,
widgetStyle,
darkMode,
welcomeTitle,
welcomeDescription,
availableMessage,
unavailableMessage,
enableFileUpload,
enableEmojiPicker,
enableEndConversation,
});
},
toggleWidgetOpen({ commit }, isWidgetOpen) {
@@ -90,6 +118,13 @@ export const mutations = {
$state.darkMode = data.darkMode;
$state.locale = data.locale || $state.locale;
$state.showUnreadMessagesDialog = data.showUnreadMessagesDialog;
$state.welcomeTitle = data.welcomeTitle;
$state.welcomeDescription = data.welcomeDescription;
$state.availableMessage = data.availableMessage;
$state.unavailableMessage = data.unavailableMessage;
$state.enableFileUpload = data.enableFileUpload;
$state.enableEmojiPicker = data.enableEmojiPicker;
$state.enableEndConversation = data.enableEndConversation;
},
[TOGGLE_WIDGET_OPEN]($state, isWidgetOpen) {
$state.isWidgetOpen = isWidgetOpen;