feat: Add live agent load report api (#4297)

This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent. Fixes #4305
2022-03-29 10:31:52 +05:30
parent ccf52a620b
commit 5e8fd689c9
14 changed files with 455 additions and 119 deletions
--- a/swagger/definitions/resource/reports/conversation/agent.yml
+++ b/swagger/definitions/resource/reports/conversation/agent.yml
@@ -0,0 +1,18 @@
+type: object
+properties:
+  user:
+    type: object
+    properties:
+      id:
+        type: number
+      name:
+        type: string
+      thumbnail:
+        type: string
+  metric:
+    type: object
+    properties:
+      open:
+        type: number
+      unattended:
+        type: number
--- a/swagger/definitions/resource/reports/summary.yml
+++ b/swagger/definitions/resource/reports/summary.yml