feat: Add live agent load report api (#4297)

This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent. Fixes #4305
2022-03-29 10:31:52 +05:30
parent ccf52a620b
commit 5e8fd689c9
14 changed files with 455 additions and 119 deletions
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -212,6 +212,7 @@ Rails.application.routes.draw do
            get :inboxes
            get :labels
            get :teams
+            get :conversations
          end
        end
      end