diff --git a/app/services/action_service.rb b/app/services/action_service.rb
index 927d0ed1b..77f3c6b9a 100644
--- a/app/services/action_service.rb
+++ b/app/services/action_service.rb
@@ -52,6 +52,8 @@ class ActionService
   end
 
   def send_email_transcript(emails)
+    emails = emails[0].gsub(/\s+/, '').split(',')
+
     emails.each do |email|
       ConversationReplyMailer.with(account: @conversation.account).conversation_transcript(@conversation, email)&.deliver_later
     end
diff --git a/spec/listeners/automation_rule_listener_old_spec.rb b/spec/listeners/automation_rule_listener_old_spec.rb
index 69154c592..68507ea76 100644
--- a/spec/listeners/automation_rule_listener_old_spec.rb
+++ b/spec/listeners/automation_rule_listener_old_spec.rb
@@ -121,18 +121,6 @@ describe AutomationRuleListener do
         expect(conversation.assignee).to eq(user_1)
       end
 
-      it 'triggers automation rule send email transcript to the mentioned email' do
-        mailer = double
-
-        expect(TeamNotifications::AutomationNotificationMailer).to receive(:conversation_creation)
-
-        listener.conversation_updated(event)
-
-        conversation.reload
-
-        allow(mailer).to receive(:conversation_transcript)
-      end
-
       it 'triggers automation rule send message to the contacts' do
         expect(conversation.messages).to be_empty
 
@@ -253,15 +241,6 @@ describe AutomationRuleListener do
         expect(conversation.assignee).to eq(user_1)
       end
 
-      it 'triggers automation rule send email transcript to the mentioned email' do
-        mailer = double
-        expect(TeamNotifications::AutomationNotificationMailer).to receive(:conversation_creation)
-        listener.conversation_updated(event)
-        conversation.reload
-
-        allow(mailer).to receive(:conversation_transcript)
-      end
-
       it 'triggers automation rule send email to the team' do
         message_delivery = instance_double(ActionMailer::MessageDelivery)
 
@@ -457,15 +436,6 @@ describe AutomationRuleListener do
         expect(conversation.assignee).to eq(user_1)
       end
 
-      it 'triggers automation rule send email transcript to the mentioned email' do
-        mailer = double
-        expect(TeamNotifications::AutomationNotificationMailer).to receive(:conversation_creation)
-        listener.conversation_opened(event)
-        conversation.reload
-
-        allow(mailer).to receive(:conversation_transcript)
-      end
-
       it 'triggers automation rule send email to the team' do
         message_delivery = instance_double(ActionMailer::MessageDelivery)
 
@@ -577,15 +547,6 @@ describe AutomationRuleListener do
 
         expect(conversation.assignee).to eq(user_1)
       end
-
-      it 'triggers automation rule send email transcript to the mentioned email' do
-        mailer = double
-        expect(TeamNotifications::AutomationNotificationMailer).to receive(:conversation_creation)
-        listener.message_created(event)
-        conversation.reload
-
-        allow(mailer).to receive(:conversation_transcript)
-      end
     end
   end
 
@@ -616,17 +577,6 @@ describe AutomationRuleListener do
     end
 
     context 'when rule matches' do
-      it 'triggers automation rule send email transcript to the mentioned email' do
-        mailer = double
-        allow(ConversationReplyMailer).to receive(:with).and_return(mailer)
-        allow(mailer).to receive(:conversation_transcript)
-
-        listener.message_created(event)
-        conversation.reload
-
-        expect(mailer).to have_received(:conversation_transcript).with(conversation, 'new_agent@example.com')
-      end
-
       it 'triggers automation rule send message to the contacts' do
         expect(conversation.messages.count).to eq(1)
         listener.message_created(event)
@@ -710,18 +660,6 @@ describe AutomationRuleListener do
     end
 
     context 'when rule matches' do
-      it 'triggers automation rule send email transcript to the mentioned email' do
-        mailer = double
-        allow(ConversationReplyMailer).to receive(:with).and_return(mailer)
-        allow(mailer).to receive(:conversation_transcript)
-
-        listener.conversation_created(event)
-
-        conversation.reload
-
-        expect(mailer).to have_received(:conversation_transcript).with(conversation, 'new_agent@example.com')
-      end
-
       it 'triggers automation rule send message to the contacts' do
         expect(conversation.messages.count).to eq(1)
 
@@ -781,15 +719,6 @@ describe AutomationRuleListener do
       let(:event) { Events::Base.new('message_created', Time.zone.now, { conversation: tweet, message: message }) }
       let!(:message) { create(:message, account: account, conversation: tweet, message_type: 'incoming') }
 
-      it 'triggers automation rule except send_message and send_attachment' do
-        mailer = double
-        allow(ConversationReplyMailer).to receive(:with).and_return(mailer)
-        allow(mailer).to receive(:conversation_transcript)
-
-        listener.message_created(event)
-        expect(mailer).to have_received(:conversation_transcript).with(tweet, 'new_agent@example.com')
-      end
-
       it 'does not triggers automation rule send message or send attachment' do
         expect(tweet.messages.count).to eq(1)
 
diff --git a/spec/services/automation_rules/action_service_spec.rb b/spec/services/automation_rules/action_service_spec.rb
index cb54c36b6..c95789399 100644
--- a/spec/services/automation_rules/action_service_spec.rb
+++ b/spec/services/automation_rules/action_service_spec.rb
@@ -87,5 +87,21 @@ RSpec.describe AutomationRules::ActionService do
         described_class.new(rule, account, conversation).perform
       end
     end
+
+    describe '#perform with send_email_transcript action' do
+      before do
+        rule.actions << { action_name: 'send_email_transcript', action_params: ['contact@example.com, agent@example.com,agent1@example.com'] }
+      end
+
+      it 'will send email to transcript to action params emails' do
+        mailer = double
+        allow(ConversationReplyMailer).to receive(:with).and_return(mailer)
+        allow(mailer).to receive(:conversation_transcript).with(conversation, 'contact@example.com')
+        allow(mailer).to receive(:conversation_transcript).with(conversation, 'agent@example.com')
+        allow(mailer).to receive(:conversation_transcript).with(conversation, 'agent1@example.com')
+
+        described_class.new(rule, account, conversation).perform
+      end
+    end
   end
 end