chore: Auto capitalize the name field while sending the canned response/variables (#6758)

* capitalize name before sending the message

* Fix specs

* Code cleanups

spec/drops/user_drop_spec.rb

@@ -12,6 +12,11 @@ describe ::UserDrop do
     end
   end
 
+  it('return the capitalized name') do
+    user.update!(name: 'peter')
+    expect(subject.name).to eq 'Peter'
+  end
+
   context 'when last name' do
     it 'returns the last name' do
       user.update!(name: 'John Doe')