chore: Auto capitalize the name field while sending the canned response/variables (#6758)

* capitalize name before sending the message

* Fix specs

* Code cleanups

app/drops/user_drop.rb

@@ -1,4 +1,8 @@
 class UserDrop < BaseDrop
+  def name
+    @obj.try(:name).try(:capitalize)
+  end
+
   def available_name
     @obj.try(:available_name)
   end