diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactNotes.vue b/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactNotes.vue
index d5586cb12..789aba1c8 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactNotes.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/ContactNotes.vue
@@ -87,8 +87,10 @@ useKeyboardEvents(keyboardEvents);
       <ContactNoteItem
         v-for="note in notes"
         :key="note.id"
+        class="mx-6 py-4"
         :note="note"
         :written-by="getWrittenBy(note)"
+        allow-delete
         @delete="onDelete"
       />
     </div>
diff --git a/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue b/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue
index 17367c930..c11fa2d9d 100644
--- a/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue
+++ b/app/javascript/dashboard/components-next/Contacts/ContactsSidebar/components/ContactNoteItem.vue
@@ -1,6 +1,8 @@
 <script setup>
+import { useTemplateRef, onMounted, ref } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { dynamicTime } from 'shared/helpers/timeHelper';
+import { useToggle } from '@vueuse/core';
 import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
@@ -14,39 +16,63 @@ const props = defineProps({
     type: String,
     required: true,
   },
+  allowDelete: {
+    type: Boolean,
+    default: false,
+  },
+  collapsible: {
+    type: Boolean,
+    default: false,
+  },
 });
 
 const emit = defineEmits(['delete']);
-
+const noteContentRef = useTemplateRef('noteContentRef');
+const needsCollapse = ref(false);
+const [isExpanded, toggleExpanded] = useToggle();
 const { t } = useI18n();
 const { formatMessage } = useMessageFormatter();
 
 const handleDelete = () => {
   emit('delete', props.note.id);
 };
+
+onMounted(() => {
+  if (props.collapsible) {
+    // Check if content height exceeds approximately 4 lines
+    // Assuming line height is ~1.625 and font size is ~14px
+    const threshold = 14 * 1.625 * 4; // ~84px
+    needsCollapse.value = noteContentRef.value?.clientHeight > threshold;
+  }
+});
 </script>
 
 <template>
-  <div
-    class="flex flex-col gap-2 py-2 mx-6 border-b border-n-strong group/note"
-  >
-    <div class="flex items-center justify-between">
-      <div class="flex items-center gap-1.5 py-2.5 min-w-0">
+  <div class="flex flex-col gap-2 border-b border-n-strong group/note">
+    <div class="flex items-center justify-between gap-2">
+      <div class="flex items-center gap-1.5 min-w-0">
         <Avatar
           :name="note?.user?.name || 'Bot'"
-          :src="note?.user?.thumbnail || '/assets/images/chatwoot_bot.png'"
+          :src="
+            note?.user?.name
+              ? note?.user?.thumbnail
+              : '/assets/images/chatwoot_bot.png'
+          "
           :size="16"
           rounded-full
         />
         <div class="min-w-0 truncate">
           <span class="inline-flex items-center gap-1 text-sm text-n-slate-11">
-            <span class="font-medium">{{ writtenBy }}</span>
+            <span class="font-medium text-n-slate-12">{{ writtenBy }}</span>
             {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.WROTE') }}
-            <span class="font-medium">{{ dynamicTime(note.createdAt) }}</span>
+            <span class="font-medium text-n-slate-12">
+              {{ dynamicTime(note.createdAt) }}
+            </span>
           </span>
         </div>
       </div>
       <Button
+        v-if="allowDelete"
         variant="faded"
         color="ruby"
         size="xs"
@@ -56,8 +82,28 @@ const handleDelete = () => {
       />
     </div>
     <p
+      ref="noteContentRef"
       v-dompurify-html="formatMessage(note.content || '')"
-      class="mb-0 prose-sm prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+      class="mb-0 prose-sm prose-p:text-sm prose-p:leading-relaxed prose-p:mb-1 prose-p:mt-0 prose-ul:mb-1 prose-ul:mt-0 text-n-slate-12"
+      :class="{
+        'line-clamp-4': collapsible && !isExpanded && needsCollapse,
+      }"
     />
+    <p v-if="collapsible && needsCollapse">
+      <Button
+        variant="faded"
+        color="blue"
+        size="xs"
+        :icon="isExpanded ? 'i-lucide-chevron-up' : 'i-lucide-chevron-down'"
+        @click="() => toggleExpanded()"
+      >
+        <template v-if="isExpanded">
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.COLLAPSE') }}
+        </template>
+        <template v-else>
+          {{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.EXPAND') }}
+        </template>
+      </Button>
+    </p>
   </div>
 </template>
diff --git a/app/javascript/dashboard/composables/useUISettings.js b/app/javascript/dashboard/composables/useUISettings.js
index 418011e10..29fe878c7 100644
--- a/app/javascript/dashboard/composables/useUISettings.js
+++ b/app/javascript/dashboard/composables/useUISettings.js
@@ -6,6 +6,7 @@ export const DEFAULT_CONVERSATION_SIDEBAR_ITEMS_ORDER = Object.freeze([
   { name: 'macros' },
   { name: 'conversation_info' },
   { name: 'contact_attributes' },
+  { name: 'contact_notes' },
   { name: 'previous_conversation' },
   { name: 'conversation_participants' },
   { name: 'shopify_orders' },
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 3bc3be316..fc4509809 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -545,6 +545,9 @@
         "WROTE": "wrote",
         "YOU": "You",
         "SAVE": "Save note",
+        "EXPAND": "Expand",
+        "COLLAPSE": "Collapse",
+        "NO_NOTES": "No notes, you can add notes from the contact details page.",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }
     },
diff --git a/app/javascript/dashboard/i18n/locale/en/conversation.json b/app/javascript/dashboard/i18n/locale/en/conversation.json
index 9f78a9684..da2f64b01 100644
--- a/app/javascript/dashboard/i18n/locale/en/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/en/conversation.json
@@ -295,6 +295,7 @@
       "CONVERSATION_ACTIONS": "Conversation Actions",
       "CONVERSATION_LABELS": "Conversation Labels",
       "CONVERSATION_INFO": "Conversation Information",
+      "CONTACT_NOTES": "Contact Notes",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Previous Conversations",
       "MACROS": "Macros",
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue b/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue
index 5f7ef9cfa..1e6479934 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/ContactPanel.vue
@@ -13,6 +13,7 @@ import ConversationAction from './ConversationAction.vue';
 import ConversationParticipant from './ConversationParticipant.vue';
 
 import ContactInfo from './contact/ContactInfo.vue';
+import ContactNotes from './contact/ContactNotes.vue';
 import ConversationInfo from './ConversationInfo.vue';
 import CustomAttributes from './customAttributes/CustomAttributes.vue';
 import Draggable from 'vuedraggable';
@@ -245,6 +246,18 @@ onMounted(() => {
                 <ShopifyOrdersList :contact-id="contactId" />
               </AccordionItem>
             </div>
+            <div v-else-if="element.name === 'contact_notes'">
+              <AccordionItem
+                :title="$t('CONVERSATION_SIDEBAR.ACCORDION.CONTACT_NOTES')"
+                :is-open="isContactSidebarItemOpen('is_contact_notes_open')"
+                compact
+                @toggle="
+                  value => toggleSidebarUIState('is_contact_notes_open', value)
+                "
+              >
+                <ContactNotes :contact-id="contactId" />
+              </AccordionItem>
+            </div>
           </div>
         </template>
       </Draggable>
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactNotes.vue b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactNotes.vue
new file mode 100644
index 000000000..66b6876b1
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/conversation/contact/ContactNotes.vue
@@ -0,0 +1,51 @@
+<script setup>
+import { watch, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useStore, useMapGetter } from 'dashboard/composables/store';
+import ContactNoteItem from 'next/Contacts/ContactsSidebar/components/ContactNoteItem.vue';
+import Spinner from 'next/spinner/Spinner.vue';
+
+const { contactId } = defineProps({
+  contactId: { type: String, required: true },
+});
+
+const { t } = useI18n();
+const store = useStore();
+const currentUser = useMapGetter('getCurrentUser');
+const uiFlags = useMapGetter('contactNotes/getUIFlags');
+const isFetchingNotes = computed(() => uiFlags.value.isFetching);
+const notGetterFn = useMapGetter('contactNotes/getAllNotesByContactId');
+const notes = computed(() => notGetterFn.value(contactId));
+
+const getWrittenBy = ({ user } = {}) => {
+  const currentUserId = currentUser.value?.id;
+  return user?.id === currentUserId
+    ? t('CONTACTS_LAYOUT.SIDEBAR.NOTES.YOU')
+    : user?.name || t('CONVERSATION.BOT');
+};
+
+watch(
+  () => contactId,
+  () => store.dispatch('contactNotes/get', { contactId }),
+  { immediate: true }
+);
+</script>
+
+<template>
+  <div v-if="isFetchingNotes" class="p-8 grid place-content-center">
+    <Spinner />
+  </div>
+  <div v-else-if="!notes.length" class="p-8 grid place-content-center">
+    <p class="text-center">{{ t('CONTACTS_LAYOUT.SIDEBAR.NOTES.NO_NOTES') }}</p>
+  </div>
+  <div v-else class="max-h-[300px] overflow-scroll">
+    <ContactNoteItem
+      v-for="note in notes"
+      :key="note.id"
+      class="p-4 last-of-type:border-b-0"
+      :note="note"
+      collapsible
+      :written-by="getWrittenBy(note)"
+    />
+  </div>
+</template>