feat: Agent assignment policy index page with CRUD actions (#12373)
# Pull Request Template ## Description This PR incudes new Agent assignment policy index page with CRUD actions. Fixes https://linear.app/chatwoot/issue/CW-5570/feat-assignment-policy-index-page-with-actions ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom https://www.loom.com/share/17ab5ceca4854f179628a3b53f347e5a?sid=cb64e881-57fd-4ae1-921b-7648653cca33 ### Screenshots **Light mode** <img width="1428" height="888" alt="image" src="https://github.com/user-attachments/assets/fdbb83e9-1f4f-4432-9e8a-4a8f1b810d31" /> **Dark mode** <img width="1428" height="888" alt="image" src="https://github.com/user-attachments/assets/f1fb38b9-1150-482c-ba62-3fe63ee1c7d4" /> <img width="726" height="495" alt="image" src="https://github.com/user-attachments/assets/90a6ad55-9ab6-4adb-93a7-2327f5f09c79" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
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export default [
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{
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id: 1,
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name: 'Round Robin Policy',
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description: 'Distributes conversations evenly among agents',
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assignment_order: 'round_robin',
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conversation_priority: 'earliest_created',
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fair_distribution_limit: 100,
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fair_distribution_window: 3600,
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enabled: true,
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assigned_inbox_count: 3,
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created_at: 1704110400,
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updated_at: 1704110400,
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},
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{
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id: 2,
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name: 'Balanced Policy',
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description: 'Assigns conversations based on agent capacity',
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assignment_order: 'balanced',
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conversation_priority: 'longest_waiting',
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fair_distribution_limit: 50,
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fair_distribution_window: 1800,
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enabled: false,
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assigned_inbox_count: 1,
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created_at: 1704114000,
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updated_at: 1704114000,
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},
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];
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export const camelCaseFixtures = [
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{
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id: 1,
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name: 'Round Robin Policy',
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description: 'Distributes conversations evenly among agents',
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assignmentOrder: 'round_robin',
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conversationPriority: 'earliest_created',
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fairDistributionLimit: 100,
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fairDistributionWindow: 3600,
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enabled: true,
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assignedInboxCount: 3,
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createdAt: 1704110400,
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updatedAt: 1704110400,
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},
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{
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id: 2,
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name: 'Balanced Policy',
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description: 'Assigns conversations based on agent capacity',
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assignmentOrder: 'balanced',
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conversationPriority: 'longest_waiting',
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fairDistributionLimit: 50,
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fairDistributionWindow: 1800,
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enabled: false,
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assignedInboxCount: 1,
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createdAt: 1704114000,
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updatedAt: 1704114000,
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},
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];
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