feat: Agent assignment policy index page with CRUD actions (#12373)
# Pull Request Template ## Description This PR incudes new Agent assignment policy index page with CRUD actions. Fixes https://linear.app/chatwoot/issue/CW-5570/feat-assignment-policy-index-page-with-actions ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom https://www.loom.com/share/17ab5ceca4854f179628a3b53f347e5a?sid=cb64e881-57fd-4ae1-921b-7648653cca33 ### Screenshots **Light mode** <img width="1428" height="888" alt="image" src="https://github.com/user-attachments/assets/fdbb83e9-1f4f-4432-9e8a-4a8f1b810d31" /> **Dark mode** <img width="1428" height="888" alt="image" src="https://github.com/user-attachments/assets/f1fb38b9-1150-482c-ba62-3fe63ee1c7d4" /> <img width="726" height="495" alt="image" src="https://github.com/user-attachments/assets/90a6ad55-9ab6-4adb-93a7-2327f5f09c79" /> ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This commit is contained in:
Sivin Varghese
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<script setup>
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import AssignmentPolicyCard from './AssignmentPolicyCard.vue';
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const mockInboxes = [
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{
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id: 1,
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name: 'Website Support',
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channel_type: 'Channel::WebWidget',
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inbox_type: 'Website',
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},
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{
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id: 2,
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name: 'Email Support',
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channel_type: 'Channel::Email',
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inbox_type: 'Email',
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},
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{
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id: 3,
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name: 'WhatsApp Business',
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channel_type: 'Channel::Whatsapp',
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inbox_type: 'WhatsApp',
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},
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{
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id: 4,
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name: 'Facebook Messenger',
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channel_type: 'Channel::FacebookPage',
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inbox_type: 'Messenger',
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},
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];
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const withCount = policy => ({
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...policy,
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assignedInboxCount: policy.inboxes.length,
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});
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const policyA = withCount({
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id: 1,
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name: 'Website & Email',
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description: 'Distributes conversations evenly among available agents',
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assignmentOrder: 'round_robin',
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conversationPriority: 'high',
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enabled: true,
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inboxes: [mockInboxes[0], mockInboxes[1]],
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isFetchingInboxes: false,
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});
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const policyB = withCount({
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id: 2,
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name: 'WhatsApp & Messenger',
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description: 'Assigns based on capacity and workload',
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assignmentOrder: 'capacity_based',
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conversationPriority: 'medium',
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enabled: true,
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inboxes: [mockInboxes[2], mockInboxes[3]],
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isFetchingInboxes: false,
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});
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const emptyPolicy = withCount({
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id: 3,
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name: 'No Inboxes Yet',
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description: 'Policy with no assigned inboxes',
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assignmentOrder: 'manual',
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conversationPriority: 'low',
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enabled: false,
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inboxes: [],
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isFetchingInboxes: false,
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});
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const onEdit = id => console.log('Edit policy:', id);
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const onDelete = id => console.log('Delete policy:', id);
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const onFetch = () => console.log('Fetch inboxes');
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</script>
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<template>
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<Story
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title="Components/AgentManagementPolicy/AssignmentPolicyCard"
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:layout="{ type: 'grid', width: '1200px' }"
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>
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<Variant title="Three Cards (Two with inboxes, One empty)">
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<div class="p-4 bg-n-background">
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<div class="grid grid-cols-1 gap-4">
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<AssignmentPolicyCard
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v-bind="policyA"
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@edit="onEdit"
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@delete="onDelete"
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@fetch-inboxes="onFetch"
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/>
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<AssignmentPolicyCard
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v-bind="policyB"
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@edit="onEdit"
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@delete="onDelete"
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@fetch-inboxes="onFetch"
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/>
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<AssignmentPolicyCard
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v-bind="emptyPolicy"
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@edit="onEdit"
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@delete="onDelete"
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@fetch-inboxes="onFetch"
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/>
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</div>
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</div>
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</Variant>
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</Story>
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</template>
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<script setup>
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import { computed } from 'vue';
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import { useI18n } from 'vue-i18n';
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import { getInboxIconByType } from 'dashboard/helper/inbox';
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import { formatToTitleCase } from 'dashboard/helper/commons';
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import Button from 'dashboard/components-next/button/Button.vue';
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import CardLayout from 'dashboard/components-next/CardLayout.vue';
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import CardPopover from '../components/CardPopover.vue';
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const props = defineProps({
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id: { type: Number, required: true },
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name: { type: String, default: '' },
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description: { type: String, default: '' },
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assignmentOrder: { type: String, default: '' },
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conversationPriority: { type: String, default: '' },
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assignedInboxCount: { type: Number, default: 0 },
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enabled: { type: Boolean, default: false },
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inboxes: { type: Array, default: () => [] },
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isFetchingInboxes: { type: Boolean, default: false },
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});
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const emit = defineEmits(['edit', 'delete', 'fetchInboxes']);
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const { t } = useI18n();
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const inboxes = computed(() => {
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return props.inboxes.map(inbox => {
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return {
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name: inbox.name,
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id: inbox.id,
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icon: getInboxIconByType(inbox.channelType, inbox.medium, 'line'),
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};
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});
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});
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const order = computed(() => {
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return formatToTitleCase(props.assignmentOrder);
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});
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const priority = computed(() => {
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return formatToTitleCase(props.conversationPriority);
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});
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const handleEdit = () => {
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emit('edit', props.id);
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};
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const handleDelete = () => {
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emit('delete', props.id);
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};
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const handleFetchInboxes = () => {
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if (props.inboxes?.length > 0) return;
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emit('fetchInboxes', props.id);
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};
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</script>
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<template>
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<CardLayout class="[&>div]:px-5">
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<div class="flex flex-col gap-2 relative justify-between w-full">
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<div class="flex items-center gap-3 justify-between w-full">
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<div class="flex items-center gap-3">
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<h3 class="text-base font-medium text-n-slate-12 line-clamp-1">
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{{ name }}
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</h3>
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<div class="flex items-center gap-2">
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<div class="flex items-center rounded-md bg-n-alpha-2 h-6 px-2">
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<span
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class="text-xs"
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:class="enabled ? 'text-n-teal-11' : 'text-n-slate-12'"
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>
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{{
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enabled
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? t(
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'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.ACTIVE'
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)
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: t(
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'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.INACTIVE'
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)
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}}
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</span>
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</div>
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<CardPopover
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:title="
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t(
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'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.POPOVER'
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)
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"
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icon="i-lucide-inbox"
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:count="assignedInboxCount"
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:items="inboxes"
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:is-fetching="isFetchingInboxes"
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@fetch="handleFetchInboxes"
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/>
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</div>
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</div>
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<div class="flex items-center gap-2">
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<Button
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:label="
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t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.EDIT')
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"
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sm
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slate
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link
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class="px-2"
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@click="handleEdit"
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/>
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<div v-if="order" class="w-px h-2.5 bg-n-slate-5" />
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<Button icon="i-lucide-trash" sm slate ghost @click="handleDelete" />
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</div>
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</div>
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<p class="text-n-slate-11 text-sm line-clamp-1 mb-0 py-1">
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{{ description }}
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</p>
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<div class="flex items-center gap-3 py-1.5">
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<span v-if="order" class="text-n-slate-11 text-sm">
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{{
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`${t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.ORDER')}:`
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}}
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<span class="text-n-slate-12">{{ order }}</span>
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</span>
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<div v-if="order" class="w-px h-3 bg-n-strong" />
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<span v-if="priority" class="text-n-slate-11 text-sm">
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{{
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`${t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.PRIORITY')}:`
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}}
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<span class="text-n-slate-12">{{ priority }}</span>
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</span>
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</div>
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</div>
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</CardLayout>
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</template>
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<script setup>
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import { useToggle } from '@vueuse/core';
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import { vOnClickOutside } from '@vueuse/components';
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import Icon from 'dashboard/components-next/icon/Icon.vue';
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import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
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defineProps({
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count: {
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type: Number,
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default: 0,
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},
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title: {
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type: String,
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default: '',
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},
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icon: {
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type: String,
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default: '',
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},
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items: {
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type: Array,
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default: () => [],
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},
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isFetching: {
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type: Boolean,
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default: false,
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},
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});
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const emit = defineEmits(['fetch']);
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const [showPopover, togglePopover] = useToggle();
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const handleButtonClick = () => {
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emit('fetch');
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togglePopover(!showPopover.value);
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};
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const handleClickOutside = () => {
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if (showPopover.value) {
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togglePopover(false);
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}
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};
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</script>
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<template>
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<div
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v-on-click-outside="handleClickOutside"
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class="relative flex items-center group"
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>
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<button
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v-if="count"
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class="h-6 px-2 rounded-md bg-n-alpha-2 gap-1.5 flex items-center"
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@click="handleButtonClick()"
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>
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<Icon icon="i-lucide-inbox" class="size-3.5 text-n-slate-12" />
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<span class="text-n-slate-12 text-sm">
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{{ count }}
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</span>
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</button>
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<div
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v-if="showPopover"
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class="top-full mt-1 ltr:left-0 rtl:right-0 z-50 flex flex-col items-start absolute bg-n-alpha-3 backdrop-blur-[50px] border-0 gap-4 outline outline-1 outline-n-weak p-3 rounded-xl max-w-96 min-w-80 max-h-[20rem] overflow-y-auto"
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>
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<div class="flex items-center gap-2.5 pb-2">
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<Icon :icon="icon" class="size-3.5" />
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<span class="text-sm text-n-slate-12 font-medium">{{ title }}</span>
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</div>
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<div
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v-if="isFetching"
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class="flex items-center justify-center py-3 w-full text-n-slate-11"
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>
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<Spinner />
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</div>
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<div v-else class="flex flex-col gap-4">
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<div
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v-for="item in items"
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:key="item.id"
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class="flex items-center gap-2 min-w-0 w-full"
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>
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<Icon
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v-if="item.icon"
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:icon="item.icon"
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class="size-4 text-n-slate-12 flex-shrink-0"
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/>
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<div class="flex items-center gap-1 min-w-0 flex-1">
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<span
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:title="item.name"
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class="text-sm text-n-slate-12 truncate min-w-0"
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>
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{{ item.name }}
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</span>
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<span v-if="item.id" class="text-sm text-n-slate-11 flex-shrink-0">
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{{ `#${item.id}` }}
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</span>
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</div>
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</div>
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</div>
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</div>
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</div>
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</template>
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@@ -0,0 +1,45 @@
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<script setup>
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import CardPopover from '../CardPopover.vue';
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const mockItems = [
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{
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id: 1,
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name: 'Website Support',
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icon: 'i-lucide-globe',
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},
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{
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id: 2,
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name: 'Email Support',
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icon: 'i-lucide-mail',
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},
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{
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id: 3,
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name: 'WhatsApp Business',
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icon: 'i-lucide-message-circle',
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},
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{
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id: 4,
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name: 'Facebook Messenger',
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icon: 'i-lucide-facebook',
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},
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];
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</script>
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<template>
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<Story
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title="Components/AgentManagementPolicy/CardPopover"
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:layout="{ type: 'grid', width: '800px' }"
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>
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<Variant title="Basic Usage">
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<div class="p-8 bg-n-background flex gap-4 h-96 items-start">
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<CardPopover
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:count="3"
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title="Added Inboxes"
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icon="i-lucide-inbox"
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:items="mockItems.slice(0, 3)"
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@fetch="() => console.log('Fetch triggered')"
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/>
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</div>
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</Variant>
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</Story>
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</template>
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Block a user