From 54880b23427aecf9d0cc84487e557af6c2cef3af Mon Sep 17 00:00:00 2001
From: Shivam Mishra <scm.mymail@gmail.com>
Date: Mon, 24 Apr 2023 20:21:43 +0530
Subject: [PATCH] feat: Track conversation priority events (#6968)

---
 app/javascript/dashboard/components/ChatList.vue          | 5 +++++
 app/javascript/dashboard/helper/AnalyticsHelper/events.js | 1 +
 .../routes/dashboard/conversation/ConversationAction.vue  | 8 ++++++++
 3 files changed, 14 insertions(+)

diff --git a/app/javascript/dashboard/components/ChatList.vue b/app/javascript/dashboard/components/ChatList.vue
index 990ea9e02..c53dd926f 100644
--- a/app/javascript/dashboard/components/ChatList.vue
+++ b/app/javascript/dashboard/components/ChatList.vue
@@ -192,6 +192,7 @@ import {
   isOnMentionsView,
   isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
+import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
 
 export default {
   components: {
@@ -679,6 +680,10 @@ export default {
       this.$store
         .dispatch('assignPriority', { conversationId, priority })
         .then(() => {
+          this.$track(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
+            newValue: priority,
+            from: 'Context menu',
+          });
           this.showAlert(
             this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
               priority,
diff --git a/app/javascript/dashboard/helper/AnalyticsHelper/events.js b/app/javascript/dashboard/helper/AnalyticsHelper/events.js
index f8615a30c..979120560 100644
--- a/app/javascript/dashboard/helper/AnalyticsHelper/events.js
+++ b/app/javascript/dashboard/helper/AnalyticsHelper/events.js
@@ -7,6 +7,7 @@ export const CONVERSATION_EVENTS = Object.freeze({
   USED_MENTIONS: 'Used mentions',
   SEARCH_CONVERSATION: 'Searched conversations',
   APPLY_FILTER: 'Applied filters in the conversation list',
+  CHANGE_PRIORITY: 'Assigned priority to a conversation',
 });
 
 export const ACCOUNT_EVENTS = Object.freeze({
diff --git a/app/javascript/dashboard/routes/dashboard/conversation/ConversationAction.vue b/app/javascript/dashboard/routes/dashboard/conversation/ConversationAction.vue
index c55ebed6a..6a4135d5b 100644
--- a/app/javascript/dashboard/routes/dashboard/conversation/ConversationAction.vue
+++ b/app/javascript/dashboard/routes/dashboard/conversation/ConversationAction.vue
@@ -88,6 +88,7 @@ import ConversationLabels from './labels/LabelBox.vue';
 import agentMixin from 'dashboard/mixins/agentMixin';
 import teamMixin from 'dashboard/mixins/conversation/teamMixin';
 import { CONVERSATION_PRIORITY } from '../../../../shared/constants/messages';
+import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
 
 export default {
   components: {
@@ -184,7 +185,9 @@ export default {
       },
       set(priorityItem) {
         const conversationId = this.currentChat.id;
+        const oldValue = this.currentChat?.priority;
         const priority = priorityItem ? priorityItem.id : null;
+
         this.$store.dispatch('setCurrentChatPriority', {
           priority,
           conversationId,
@@ -192,6 +195,11 @@ export default {
         this.$store
           .dispatch('assignPriority', { conversationId, priority })
           .then(() => {
+            this.$track(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
+              oldValue,
+              newValue: priority,
+              from: 'Conversation Sidebar',
+            });
             this.showAlert(
               this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
                 priority: priorityItem.name,