feat: migrations for document auto-sync [AI-141] (#14041)

# Pull Request Template

## Description

Add migrations for document auto-sync

Fixes # (issue)

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?
locally

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

db/migrate/20260410092751_add_edited_to_captain_assistant_responses.rb

@@ -0,0 +1,5 @@
+class AddEditedToCaptainAssistantResponses < ActiveRecord::Migration[7.0]
+  def change
+    add_column :captain_assistant_responses, :edited, :boolean, default: false, null: false
+  end
+end

db/migrate/20260410092752_add_sync_columns_to_captain_documents.rb

@@ -0,0 +1,11 @@
+class AddSyncColumnsToCaptainDocuments < ActiveRecord::Migration[7.0]
+  def change
+    change_table :captain_documents, bulk: true do |t|
+      t.integer :sync_status
+      t.datetime :last_synced_at
+      t.datetime :last_sync_attempted_at
+    end
+
+    add_index :captain_documents, [:account_id, :sync_status]
+  end
+end

db/migrate/20260410092753_backfill_edited_on_captain_assistant_responses.rb

@@ -0,0 +1,20 @@
+class BackfillEditedOnCaptainAssistantResponses < ActiveRecord::Migration[7.0]
+  def up
+    return unless ChatwootApp.enterprise?
+
+    # rubocop:disable Rails/SkipsModelValidations
+    # NOTE: Since there is no way of knowing currently which FAQs were edited by a human
+    # we use a heuristic based on time passed between created_at and updated_at.
+    # 15 days is arbitrary but seems reasonable for a user to go back and edit an FAQ.
+    Captain::AssistantResponse
+      .where('updated_at - created_at > make_interval(days := ?)', 15)
+      .in_batches(of: 1000) do |batch|
+        batch.update_all(edited: true)
+      end
+    # rubocop:enable Rails/SkipsModelValidations
+  end
+
+  def down
+    # no-op: rolling back migration of edited column will drop the edited column entirely
+  end
+end

db/schema.rb

@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.1].define(version: 2026_04_09_091202) do
+ActiveRecord::Schema[7.1].define(version: 2026_04_10_092753) do
   # These extensions should be enabled to support this database
   enable_extension "pg_stat_statements"
   enable_extension "pg_trgm"
@@ -329,6 +329,7 @@ ActiveRecord::Schema[7.1].define(version: 2026_04_09_091202) do
     t.datetime "updated_at", null: false
     t.integer "status", default: 1, null: false
     t.string "documentable_type"
+    t.boolean "edited", default: false, null: false
     t.index ["account_id"], name: "index_captain_assistant_responses_on_account_id"
     t.index ["assistant_id"], name: "index_captain_assistant_responses_on_assistant_id"
     t.index ["documentable_id", "documentable_type"], name: "idx_cap_asst_resp_on_documentable"
@@ -377,10 +378,14 @@ ActiveRecord::Schema[7.1].define(version: 2026_04_09_091202) do
     t.datetime "updated_at", null: false
     t.integer "status", default: 0, null: false
     t.jsonb "metadata", default: {}
+    t.integer "sync_status"
+    t.datetime "last_synced_at"
+    t.datetime "last_sync_attempted_at"
     t.index ["account_id"], name: "index_captain_documents_on_account_id"
     t.index ["assistant_id", "external_link"], name: "index_captain_documents_on_assistant_id_and_external_link", unique: true
     t.index ["assistant_id"], name: "index_captain_documents_on_assistant_id"
     t.index ["status"], name: "index_captain_documents_on_status"
+    t.index ["account_id", "sync_status"], name: "index_captain_documents_on_account_id_and_sync_status"
   end
 
   create_table "captain_inboxes", force: :cascade do |t|

enterprise/app/models/captain/assistant_response.rb

@@ -5,6 +5,7 @@
 #  id                :bigint           not null, primary key
 #  answer            :text             not null
 #  documentable_type :string
+#  edited            :boolean          default(FALSE), not null
 #  embedding         :vector(1536)
 #  question          :string           not null
 #  status            :integer          default("approved"), not null
@@ -35,6 +36,7 @@ class Captain::AssistantResponse < ApplicationRecord
 
   before_validation :ensure_account
   before_validation :ensure_status
+  before_validation :mark_as_edited, on: :update
   after_commit :update_response_embedding
 
   scope :ordered, -> { order(created_at: :desc) }
@@ -55,6 +57,10 @@ class Captain::AssistantResponse < ApplicationRecord
     self.status ||= :approved
   end
 
+  def mark_as_edited
+    self.edited = true if question_changed? || answer_changed?
+  end
+
   def ensure_account
     self.account = assistant&.account
   end

enterprise/app/models/captain/document.rb

@@ -5,9 +5,12 @@
 #  id                     :bigint           not null, primary key
 #  content                :text
 #  external_link          :string           not null
+#  last_sync_attempted_at :datetime
+#  last_synced_at         :datetime
 #  metadata               :jsonb
 #  name                   :string
 #  status                 :integer          default("in_progress"), not null
+#  sync_status            :integer
 #  created_at             :datetime         not null
 #  updated_at             :datetime         not null
 #  account_id             :bigint           not null
@@ -16,6 +19,7 @@
 # Indexes
 #
 #  index_captain_documents_on_account_id                      (account_id)
+#  index_captain_documents_on_account_id_and_sync_status      (account_id,sync_status)
 #  index_captain_documents_on_assistant_id                    (assistant_id)
 #  index_captain_documents_on_assistant_id_and_external_link  (assistant_id,external_link) UNIQUE
 #  index_captain_documents_on_status                          (status)
@@ -44,6 +48,8 @@ class Captain::Document < ApplicationRecord
     available: 1
   }
 
+  enum :sync_status, { syncing: 0, synced: 1, failed: 2 }, prefix: :sync
+
   before_create :ensure_within_plan_limit
   after_create_commit :enqueue_crawl_job
   after_create_commit :update_document_usage
@@ -68,6 +74,22 @@ class Captain::Document < ApplicationRecord
     pdf_file.blob.byte_size if pdf_file.attached?
   end
 
+  def content_fingerprint
+    metadata&.dig('content_fingerprint')
+  end
+
+  def content_fingerprint=(value)
+    self.metadata = (metadata || {}).merge('content_fingerprint' => value)
+  end
+
+  def last_sync_error_code
+    metadata&.dig('last_sync_error_code')
+  end
+
+  def last_sync_error_code=(value)
+    self.metadata = (metadata || {}).merge('last_sync_error_code' => value)
+  end
+
   def openai_file_id
     metadata&.dig('openai_file_id')
   end

enterprise/app/views/api/v1/models/captain/_assistant_response.json.jbuilder

@@ -29,3 +29,4 @@ json.id resource.id
 json.question resource.question
 json.updated_at resource.updated_at.to_i
 json.status resource.status
+json.edited resource.edited

enterprise/app/views/api/v1/models/captain/_document.json.jbuilder

@@ -11,4 +11,8 @@ json.file_size resource.file_size
 json.id resource.id
 json.name resource.name
 json.status resource.status
+json.sync_status resource.sync_status
+json.last_synced_at resource.last_synced_at&.to_i
+json.last_sync_attempted_at resource.last_sync_attempted_at&.to_i
+json.last_sync_error_code resource.last_sync_error_code
 json.updated_at resource.updated_at.to_i