From 5138a0ad321a8883b34bb44735ff3184c3d3b54a Mon Sep 17 00:00:00 2001
From: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Date: Thu, 9 May 2024 19:27:31 +0530
Subject: [PATCH] feat: Adds support for all snooze option in bulk actions
 (#9361)

* feat: Add support for bulk snooze until

* feat: Adds support for all snooze option in bulk actions

* chore: Adds comment

* chore: Review fixes

* chore: Minor fix

* chore: Minor fix

* chore: Review fixes

* chore: yarn changes

* fix: terminal waring

* chore: Adds spec

* Update conversationHotKeys.js

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
---
 .../dashboard/components/ChatList.vue         |  30 ++-
 .../conversationBulkActions/Index.vue         |  63 +++++-
 .../conversationBulkActions/UpdateActions.vue | 211 ++++++++----------
 .../dashboard/i18n/locale/en/bulkActions.json |   2 +-
 .../i18n/locale/en/generalSettings.json       |   1 +
 .../dashboard/commands/bulkActionsHotKeys.js  | 151 +++++++++++++
 .../dashboard/commands/commandBarBusEvents.js |   8 +
 .../routes/dashboard/commands/commandbar.vue  |   3 +
 .../dashboard/store/modules/bulkActions.js    |  30 +++
 .../modules/specs/bulkActions/actions.spec.js |  24 ++
 .../modules/specs/bulkActions/getters.spec.js |   6 +
 .../specs/bulkActions/mutations.spec.js       |  21 ++
 .../dashboard/store/mutation-types.js         |   3 +
 app/javascript/v3/components/Form/Button.vue  |   2 +-
 .../v3/components/Form/CheckBox.vue           |   2 +-
 15 files changed, 423 insertions(+), 134 deletions(-)
 create mode 100644 app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js

diff --git a/app/javascript/dashboard/components/ChatList.vue b/app/javascript/dashboard/components/ChatList.vue
index e7fae6e01..348d8572a 100644
--- a/app/javascript/dashboard/components/ChatList.vue
+++ b/app/javascript/dashboard/components/ChatList.vue
@@ -288,7 +288,6 @@ export default {
       foldersQuery: {},
       showAddFoldersModal: false,
       showDeleteFoldersModal: false,
-      selectedConversations: [],
       selectedInboxes: [],
       isContextMenuOpen: false,
       appliedFilter: [],
@@ -329,6 +328,7 @@ export default {
       inboxesList: 'inboxes/getInboxes',
       campaigns: 'campaigns/getAllCampaigns',
       labels: 'labels/getLabels',
+      selectedConversations: 'bulkActions/getSelectedConversationIds',
     }),
     hasAppliedFilters() {
       return this.appliedFilters.length !== 0;
@@ -799,7 +799,7 @@ export default {
       });
     },
     resetBulkActions() {
-      this.selectedConversations = [];
+      this.$store.dispatch('bulkActions/clearSelectedConversationIds');
       this.selectedInboxes = [];
     },
     onBasicFilterChange(value, type) {
@@ -830,12 +830,16 @@ export default {
       return this.selectedConversations.includes(id);
     },
     selectConversation(conversationId, inboxId) {
-      this.selectedConversations.push(conversationId);
+      this.$store.dispatch(
+        'bulkActions/setSelectedConversationIds',
+        conversationId
+      );
       this.selectedInboxes.push(inboxId);
     },
     deSelectConversation(conversationId, inboxId) {
-      this.selectedConversations = this.selectedConversations.filter(
-        item => item !== conversationId
+      this.$store.dispatch(
+        'bulkActions/removeSelectedConversationIds',
+        conversationId
       );
       this.selectedInboxes = this.selectedInboxes.filter(
         item => item !== inboxId
@@ -843,7 +847,10 @@ export default {
     },
     selectAllConversations(check) {
       if (check) {
-        this.selectedConversations = this.conversationList.map(item => item.id);
+        this.$store.dispatch(
+          'bulkActions/setSelectedConversationIds',
+          this.conversationList.map(item => item.id)
+        );
         this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
       } else {
         this.resetBulkActions();
@@ -859,7 +866,7 @@ export default {
             assignee_id: agent.id,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
           this.showAlert(
             this.$t(
@@ -957,7 +964,7 @@ export default {
             add: labels,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         if (conversationId) {
           this.showAlert(
             this.$t(
@@ -984,13 +991,13 @@ export default {
             team_id: team.id,
           },
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
       } catch (err) {
         this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
       }
     },
-    async onUpdateConversations(status) {
+    async onUpdateConversations(status, snoozedUntil) {
       try {
         await this.$store.dispatch('bulkActions/process', {
           type: 'Conversation',
@@ -998,8 +1005,9 @@ export default {
           fields: {
             status,
           },
+          snoozed_until: snoozedUntil,
         });
-        this.selectedConversations = [];
+        this.$store.dispatch('bulkActions/clearSelectedConversationIds');
         this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
       } catch (err) {
         this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
diff --git a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue
index 699a42f57..3b398b8c3 100644
--- a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/Index.vue
@@ -95,20 +95,40 @@
     <div v-if="allConversationsSelected" class="bulk-action__alert">
       {{ $t('BULK_ACTION.ALL_CONVERSATIONS_SELECTED_ALERT') }}
     </div>
+    <woot-modal
+      :show.sync="showCustomTimeSnoozeModal"
+      :on-close="hideCustomSnoozeModal"
+    >
+      <custom-snooze-modal
+        @close="hideCustomSnoozeModal"
+        @choose-time="customSnoozeTime"
+      />
+    </woot-modal>
   </div>
 </template>
 
 <script>
+import { getUnixTime } from 'date-fns';
+import { findSnoozeTime } from 'dashboard/helper/snoozeHelpers';
+import wootConstants from 'dashboard/constants/globals';
+import {
+  CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+  CMD_BULK_ACTION_REOPEN_CONVERSATION,
+  CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+} from 'dashboard/routes/dashboard/commands/commandBarBusEvents';
+
 import AgentSelector from './AgentSelector.vue';
 import UpdateActions from './UpdateActions.vue';
 import LabelActions from './LabelActions.vue';
 import TeamActions from './TeamActions.vue';
+import CustomSnoozeModal from 'dashboard/components/CustomSnoozeModal.vue';
 export default {
   components: {
     AgentSelector,
     UpdateActions,
     LabelActions,
     TeamActions,
+    CustomSnoozeModal,
   },
   props: {
     conversations: {
@@ -143,17 +163,56 @@ export default {
       showLabelActions: false,
       showTeamsList: false,
       popoverPositions: {},
+      showCustomTimeSnoozeModal: false,
     };
   },
+  mounted() {
+    bus.$on(CMD_BULK_ACTION_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    bus.$on(CMD_BULK_ACTION_REOPEN_CONVERSATION, this.onCmdReopenConversation);
+    bus.$on(
+      CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+      this.onCmdResolveConversation
+    );
+  },
+  destroyed() {
+    bus.$off(CMD_BULK_ACTION_SNOOZE_CONVERSATION, this.onCmdSnoozeConversation);
+    bus.$off(CMD_BULK_ACTION_REOPEN_CONVERSATION, this.onCmdReopenConversation);
+    bus.$off(
+      CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+      this.onCmdResolveConversation
+    );
+  },
   methods: {
+    onCmdSnoozeConversation(snoozeType) {
+      if (snoozeType === wootConstants.SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME) {
+        this.showCustomTimeSnoozeModal = true;
+      } else {
+        this.updateConversations('snoozed', findSnoozeTime(snoozeType) || null);
+      }
+    },
+    onCmdReopenConversation() {
+      this.updateConversations('open', null);
+    },
+    onCmdResolveConversation() {
+      this.updateConversations('resolved', null);
+    },
+    customSnoozeTime(customSnoozedTime) {
+      this.showCustomTimeSnoozeModal = false;
+      if (customSnoozedTime) {
+        this.updateConversations('snoozed', getUnixTime(customSnoozedTime));
+      }
+    },
+    hideCustomSnoozeModal() {
+      this.showCustomTimeSnoozeModal = false;
+    },
     selectAll(e) {
       this.$emit('select-all-conversations', e.target.checked);
     },
     submit(agent) {
       this.$emit('assign-agent', agent);
     },
-    updateConversations(status) {
-      this.$emit('update-conversations', status);
+    updateConversations(status, snoozedUntil) {
+      this.$emit('update-conversations', status, snoozedUntil);
     },
     assignLabels(labels) {
       this.$emit('assign-labels', labels);
diff --git a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/UpdateActions.vue b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/UpdateActions.vue
index 5e3523af7..0653fc0cc 100644
--- a/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/UpdateActions.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/conversationBulkActions/UpdateActions.vue
@@ -1,12 +1,98 @@
+<script setup>
+import { useI18n } from 'dashboard/composables/useI18n';
+import { ref } from 'vue';
+
+import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
+import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
+
+const { t } = useI18n();
+
+const emits = defineEmits(['update', 'close']);
+
+const props = defineProps({
+  selectedInboxes: {
+    type: Array,
+    default: () => [],
+  },
+  conversationCount: {
+    type: Number,
+    default: 0,
+  },
+  showResolve: {
+    type: Boolean,
+    default: true,
+  },
+  showReopen: {
+    type: Boolean,
+    default: true,
+  },
+  showSnooze: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const actions = ref([
+  { icon: 'checkmark', key: 'resolved' },
+  { icon: 'arrow-redo', key: 'open' },
+  { icon: 'send-clock', key: 'snoozed' },
+]);
+
+const updateConversations = key => {
+  if (key === 'snoozed') {
+    // If the user clicks on the snooze option from the bulk action change status dropdown.
+    // Open the snooze option for bulk action in the cmd bar.
+    const ninja = document.querySelector('ninja-keys');
+    ninja?.open({ parent: 'bulk_action_snooze_conversation' });
+  } else {
+    emits('update', key);
+  }
+};
+
+const onClose = () => {
+  emits('close');
+};
+
+const showAction = key => {
+  const actionsMap = {
+    resolved: props.showResolve,
+    open: props.showReopen,
+    snoozed: props.showSnooze,
+  };
+  return actionsMap[key] || false;
+};
+
+const actionLabel = key => {
+  const labelsMap = {
+    resolved: t('CONVERSATION.HEADER.RESOLVE_ACTION'),
+    open: t('CONVERSATION.HEADER.REOPEN_ACTION'),
+    snoozed: t('BULK_ACTION.UPDATE.SNOOZE_UNTIL'),
+  };
+  return labelsMap[key] || '';
+};
+</script>
+
 <template>
-  <div v-on-clickaway="onClose" class="actions-container">
-    <div class="triangle">
+  <div
+    v-on-clickaway="onClose"
+    class="absolute right-2 top-12 origin-top-right w-auto z-20 bg-white dark:bg-slate-800 rounded-lg border border-solid border-slate-50 dark:border-slate-700 shadow-md"
+  >
+    <div
+      class="right-[var(--triangle-position)] block z-10 absolute text-left -top-3"
+    >
       <svg height="12" viewBox="0 0 24 12" width="24">
-        <path d="M20 12l-8-8-12 12" fill-rule="evenodd" stroke-width="1px" />
+        <path
+          d="M20 12l-8-8-12 12"
+          fill-rule="evenodd"
+          stroke-width="1px"
+          class="fill-white dark:fill-slate-800 stroke-slate-50 dark:stroke-slate-600/50"
+        />
       </svg>
     </div>
-    <div class="header flex items-center justify-between">
-      <span>{{ $t('BULK_ACTION.UPDATE.CHANGE_STATUS') }}</span>
+    <div class="p-2.5 flex gap-1 items-center justify-between">
+      <span class="text-sm font-medium text-slate-600 dark:text-slate-100">
+        {{ $t('BULK_ACTION.UPDATE.CHANGE_STATUS') }}
+      </span>
       <woot-button
         size="tiny"
         variant="clear"
@@ -15,8 +101,8 @@
         @click="onClose"
       />
     </div>
-    <div class="container">
-      <woot-dropdown-menu>
+    <div class="px-2.5 pt-0 pb-2.5">
+      <woot-dropdown-menu class="m-0 list-none">
         <template v-for="action in actions">
           <woot-dropdown-item v-if="showAction(action.key)" :key="action.key">
             <woot-button
@@ -34,114 +120,3 @@
     </div>
   </div>
 </template>
-
-<script>
-import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
-import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
-
-export default {
-  components: {
-    WootDropdownItem,
-    WootDropdownMenu,
-  },
-  props: {
-    selectedInboxes: {
-      type: Array,
-      default: () => [],
-    },
-    conversationCount: {
-      type: Number,
-      default: 0,
-    },
-    showResolve: {
-      type: Boolean,
-      default: true,
-    },
-    showReopen: {
-      type: Boolean,
-      default: true,
-    },
-    showSnooze: {
-      type: Boolean,
-      default: true,
-    },
-  },
-  data() {
-    return {
-      query: '',
-      selectedAction: null,
-      actions: [
-        {
-          icon: 'checkmark',
-          key: 'resolved',
-        },
-        {
-          icon: 'arrow-redo',
-          key: 'open',
-        },
-        {
-          icon: 'send-clock',
-          key: 'snoozed',
-        },
-      ],
-    };
-  },
-  methods: {
-    updateConversations(key) {
-      this.$emit('update', key);
-    },
-    goBack() {
-      this.selectedAgent = null;
-    },
-    onClose() {
-      this.$emit('close');
-    },
-    showAction(key) {
-      const actionsMap = {
-        resolved: this.showResolve,
-        open: this.showReopen,
-        snoozed: this.showSnooze,
-      };
-      return actionsMap[key] || false;
-    },
-    actionLabel(key) {
-      const labelsMap = {
-        resolved: this.$t('CONVERSATION.HEADER.RESOLVE_ACTION'),
-        open: this.$t('CONVERSATION.HEADER.REOPEN_ACTION'),
-        snoozed: this.$t('BULK_ACTION.UPDATE.SNOOZE_UNTIL_NEXT_REPLY'),
-      };
-      return labelsMap[key] || '';
-    },
-  },
-};
-</script>
-
-<style scoped lang="scss">
-.actions-container {
-  @apply absolute right-2 top-12 origin-top-right w-auto z-20 bg-white dark:bg-slate-800 rounded-lg border border-solid border-slate-50 dark:border-slate-700 shadow-md;
-
-  .header {
-    @apply p-2.5;
-
-    span {
-      @apply text-sm font-medium;
-    }
-  }
-  .container {
-    @apply px-2.5 pt-0 pb-2.5;
-  }
-
-  .triangle {
-    right: var(--triangle-position);
-    @apply block z-10 absolute text-left -top-3;
-
-    svg path {
-      @apply fill-white dark:fill-slate-800 stroke-slate-50 dark:stroke-slate-600/50;
-    }
-  }
-}
-
-ul {
-  @apply m-0 list-none;
-}
-</style>
diff --git a/app/javascript/dashboard/i18n/locale/en/bulkActions.json b/app/javascript/dashboard/i18n/locale/en/bulkActions.json
index 6af8316e9..fe7c8de4a 100644
--- a/app/javascript/dashboard/i18n/locale/en/bulkActions.json
+++ b/app/javascript/dashboard/i18n/locale/en/bulkActions.json
@@ -17,7 +17,7 @@
     "AGENT_LIST_LOADING": "Loading agents",
     "UPDATE": {
       "CHANGE_STATUS": "Change status",
-      "SNOOZE_UNTIL_NEXT_REPLY": "Snooze until next reply.",
+      "SNOOZE_UNTIL": "Snooze",
       "UPDATE_SUCCESFUL": "Conversation status updated successfully.",
       "UPDATE_FAILED": "Failed to update conversations. Please try again."
     },
diff --git a/app/javascript/dashboard/i18n/locale/en/generalSettings.json b/app/javascript/dashboard/i18n/locale/en/generalSettings.json
index a252d776f..10b72907b 100644
--- a/app/javascript/dashboard/i18n/locale/en/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/en/generalSettings.json
@@ -107,6 +107,7 @@
       "GENERAL": "General",
       "REPORTS": "Reports",
       "CONVERSATION": "Conversation",
+      "BULK_ACTIONS": "Bulk Actions",
       "CHANGE_ASSIGNEE": "Change Assignee",
       "CHANGE_PRIORITY": "Change Priority",
       "CHANGE_TEAM": "Change Team",
diff --git a/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js b/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js
new file mode 100644
index 000000000..8f5efd605
--- /dev/null
+++ b/app/javascript/dashboard/routes/dashboard/commands/bulkActionsHotKeys.js
@@ -0,0 +1,151 @@
+import { mapGetters } from 'vuex';
+import wootConstants from 'dashboard/constants/globals';
+
+import {
+  CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+  CMD_BULK_ACTION_REOPEN_CONVERSATION,
+  CMD_BULK_ACTION_RESOLVE_CONVERSATION,
+} from './commandBarBusEvents';
+import {
+  ICON_SNOOZE_CONVERSATION,
+  ICON_REOPEN_CONVERSATION,
+  ICON_RESOLVE_CONVERSATION,
+} from './CommandBarIcons';
+
+const SNOOZE_OPTIONS = wootConstants.SNOOZE_OPTIONS;
+
+export const SNOOZE_CONVERSATION_BULK_ACTIONS = [
+  {
+    id: 'bulk_action_snooze_conversation',
+    title: 'COMMAND_BAR.COMMANDS.SNOOZE_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    icon: ICON_SNOOZE_CONVERSATION,
+    children: Object.values(SNOOZE_OPTIONS),
+  },
+
+  {
+    id: SNOOZE_OPTIONS.UNTIL_NEXT_REPLY,
+    title: 'COMMAND_BAR.COMMANDS.UNTIL_NEXT_REPLY',
+    parent: 'bulk_action_snooze_conversation',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () =>
+      bus.$emit(
+        CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+        SNOOZE_OPTIONS.UNTIL_NEXT_REPLY
+      ),
+  },
+  {
+    id: SNOOZE_OPTIONS.AN_HOUR_FROM_NOW,
+    title: 'COMMAND_BAR.COMMANDS.AN_HOUR_FROM_NOW',
+    parent: 'bulk_action_snooze_conversation',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () =>
+      bus.$emit(
+        CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+        SNOOZE_OPTIONS.AN_HOUR_FROM_NOW
+      ),
+  },
+  {
+    id: SNOOZE_OPTIONS.UNTIL_TOMORROW,
+    title: 'COMMAND_BAR.COMMANDS.UNTIL_TOMORROW',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    parent: 'bulk_action_snooze_conversation',
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () =>
+      bus.$emit(
+        CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+        SNOOZE_OPTIONS.UNTIL_TOMORROW
+      ),
+  },
+  {
+    id: SNOOZE_OPTIONS.UNTIL_NEXT_WEEK,
+    title: 'COMMAND_BAR.COMMANDS.UNTIL_NEXT_WEEK',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    parent: 'bulk_action_snooze_conversation',
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () =>
+      bus.$emit(
+        CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+        SNOOZE_OPTIONS.UNTIL_NEXT_WEEK
+      ),
+  },
+  {
+    id: SNOOZE_OPTIONS.UNTIL_NEXT_MONTH,
+    title: 'COMMAND_BAR.COMMANDS.UNTIL_NEXT_MONTH',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    parent: 'bulk_action_snooze_conversation',
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () =>
+      bus.$emit(
+        CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+        SNOOZE_OPTIONS.UNTIL_NEXT_MONTH
+      ),
+  },
+  {
+    id: SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME,
+    title: 'COMMAND_BAR.COMMANDS.CUSTOM',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    parent: 'bulk_action_snooze_conversation',
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () =>
+      bus.$emit(
+        CMD_BULK_ACTION_SNOOZE_CONVERSATION,
+        SNOOZE_OPTIONS.UNTIL_CUSTOM_TIME
+      ),
+  },
+];
+
+export const RESOLVED_CONVERSATION_BULK_ACTIONS = [
+  {
+    id: 'bulk_action_reopen_conversation',
+    title: 'COMMAND_BAR.COMMANDS.REOPEN_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    icon: ICON_REOPEN_CONVERSATION,
+    handler: () => bus.$emit(CMD_BULK_ACTION_REOPEN_CONVERSATION),
+  },
+];
+
+export const OPEN_CONVERSATION_BULK_ACTIONS = [
+  {
+    id: 'bulk_action_resolve_conversation',
+    title: 'COMMAND_BAR.COMMANDS.RESOLVE_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.BULK_ACTIONS',
+    icon: ICON_RESOLVE_CONVERSATION,
+    handler: () => bus.$emit(CMD_BULK_ACTION_RESOLVE_CONVERSATION),
+  },
+];
+
+export default {
+  computed: {
+    ...mapGetters({
+      selectedConversations: 'bulkActions/getSelectedConversationIds',
+    }),
+    bulkActionsHotKeys() {
+      let actions = [];
+      if (this.selectedConversations.length > 0) {
+        actions = [
+          ...SNOOZE_CONVERSATION_BULK_ACTIONS,
+          ...RESOLVED_CONVERSATION_BULK_ACTIONS,
+          ...OPEN_CONVERSATION_BULK_ACTIONS,
+        ];
+      }
+      return this.prepareActions(actions);
+    },
+  },
+  watch: {
+    selectedConversations() {
+      this.setCommandbarData();
+    },
+  },
+  methods: {
+    prepareActions(actions) {
+      return actions.map(action => ({
+        ...action,
+        title: this.$t(action.title),
+        section: this.$t(action.section),
+      }));
+    },
+  },
+};
diff --git a/app/javascript/dashboard/routes/dashboard/commands/commandBarBusEvents.js b/app/javascript/dashboard/routes/dashboard/commands/commandBarBusEvents.js
index 86e417ad7..f42688f54 100644
--- a/app/javascript/dashboard/routes/dashboard/commands/commandBarBusEvents.js
+++ b/app/javascript/dashboard/routes/dashboard/commands/commandBarBusEvents.js
@@ -16,5 +16,13 @@ export const CMD_RESOLVE_CONVERSATION = 'CMD_RESOLVE_CONVERSATION';
 export const CMD_SNOOZE_CONVERSATION = 'CMD_SNOOZE_CONVERSATION';
 export const CMD_AI_ASSIST = 'CMD_AI_ASSIST';
 
+// Bulk Actions
+export const CMD_BULK_ACTION_SNOOZE_CONVERSATION =
+  'CMD_BULK_ACTION_SNOOZE_CONVERSATION';
+export const CMD_BULK_ACTION_REOPEN_CONVERSATION =
+  'CMD_BULK_ACTION_REOPEN_CONVERSATION';
+export const CMD_BULK_ACTION_RESOLVE_CONVERSATION =
+  'CMD_BULK_ACTION_RESOLVE_CONVERSATION';
+
 // Inbox Commands (Notifications)
 export const CMD_SNOOZE_NOTIFICATION = 'CMD_SNOOZE_NOTIFICATION';
diff --git a/app/javascript/dashboard/routes/dashboard/commands/commandbar.vue b/app/javascript/dashboard/routes/dashboard/commands/commandbar.vue
index 45b807fb3..69405b3e8 100644
--- a/app/javascript/dashboard/routes/dashboard/commands/commandbar.vue
+++ b/app/javascript/dashboard/routes/dashboard/commands/commandbar.vue
@@ -12,6 +12,7 @@
 <script>
 import 'ninja-keys';
 import conversationHotKeysMixin from './conversationHotKeys';
+import bulkActionsHotKeysMixin from './bulkActionsHotKeys';
 import inboxHotKeysMixin from './inboxHotKeys';
 import goToCommandHotKeys from './goToCommandHotKeys';
 import appearanceHotKeys from './appearanceHotKeys';
@@ -26,6 +27,7 @@ export default {
     adminMixin,
     agentMixin,
     conversationHotKeysMixin,
+    bulkActionsHotKeysMixin,
     inboxHotKeysMixin,
     conversationLabelMixin,
     conversationTeamMixin,
@@ -46,6 +48,7 @@ export default {
       return [
         ...this.inboxHotKeys,
         ...this.conversationHotKeys,
+        ...this.bulkActionsHotKeys,
         ...this.goToCommandHotKeys,
         ...this.goToAppearanceHotKeys,
       ];
diff --git a/app/javascript/dashboard/store/modules/bulkActions.js b/app/javascript/dashboard/store/modules/bulkActions.js
index 709f4875a..2c34f8d5f 100644
--- a/app/javascript/dashboard/store/modules/bulkActions.js
+++ b/app/javascript/dashboard/store/modules/bulkActions.js
@@ -2,6 +2,7 @@ import types from '../mutation-types';
 import BulkActionsAPI from '../../api/bulkActions';
 
 export const state = {
+  selectedConversationIds: [],
   uiFlags: {
     isUpdating: false,
   },
@@ -11,6 +12,9 @@ export const getters = {
   getUIFlags(_state) {
     return _state.uiFlags;
   },
+  getSelectedConversationIds(_state) {
+    return _state.selectedConversationIds;
+  },
 };
 
 export const actions = {
@@ -24,6 +28,15 @@ export const actions = {
       commit(types.SET_BULK_ACTIONS_FLAG, { isUpdating: false });
     }
   },
+  setSelectedConversationIds({ commit }, id) {
+    commit(types.SET_SELECTED_CONVERSATION_IDS, id);
+  },
+  removeSelectedConversationIds({ commit }, id) {
+    commit(types.REMOVE_SELECTED_CONVERSATION_IDS, id);
+  },
+  clearSelectedConversationIds({ commit }) {
+    commit(types.CLEAR_SELECTED_CONVERSATION_IDS);
+  },
 };
 
 export const mutations = {
@@ -33,6 +46,23 @@ export const mutations = {
       ...data,
     };
   },
+  [types.SET_SELECTED_CONVERSATION_IDS](_state, ids) {
+    // Check if ids is an array, if not, convert it to an array
+    const idsArray = Array.isArray(ids) ? ids : [ids];
+
+    // Concatenate the new IDs ensuring no duplicates
+    _state.selectedConversationIds = [
+      ...new Set([..._state.selectedConversationIds, ...idsArray]),
+    ];
+  },
+  [types.REMOVE_SELECTED_CONVERSATION_IDS](_state, id) {
+    _state.selectedConversationIds = _state.selectedConversationIds.filter(
+      item => item !== id
+    );
+  },
+  [types.CLEAR_SELECTED_CONVERSATION_IDS](_state) {
+    _state.selectedConversationIds = [];
+  },
 };
 
 export default {
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js b/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js
index 5342c46fd..91190c1a2 100644
--- a/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/actions.spec.js
@@ -25,4 +25,28 @@ describe('#actions', () => {
       ]);
     });
   });
+  describe('#setSelectedConversationIds', () => {
+    it('sends correct actions if API is success', async () => {
+      await actions.setSelectedConversationIds({ commit }, payload.ids);
+      expect(commit.mock.calls).toEqual([
+        [types.default.SET_SELECTED_CONVERSATION_IDS, payload.ids],
+      ]);
+    });
+  });
+  describe('#removeSelectedConversationIds', () => {
+    it('sends correct actions if API is success', async () => {
+      await actions.removeSelectedConversationIds({ commit }, payload.ids);
+      expect(commit.mock.calls).toEqual([
+        [types.default.REMOVE_SELECTED_CONVERSATION_IDS, payload.ids],
+      ]);
+    });
+  });
+  describe('#clearSelectedConversationIds', () => {
+    it('sends correct actions if API is success', async () => {
+      await actions.clearSelectedConversationIds({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.default.CLEAR_SELECTED_CONVERSATION_IDS],
+      ]);
+    });
+  });
 });
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js b/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js
index 2349e2efb..189c0f552 100644
--- a/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/getters.spec.js
@@ -11,4 +11,10 @@ describe('#getters', () => {
       isUpdating: false,
     });
   });
+  it('getSelectedConversationIds', () => {
+    const state = {
+      selectedConversationIds: [1, 2, 3],
+    };
+    expect(getters.getSelectedConversationIds(state)).toEqual([1, 2, 3]);
+  });
 });
diff --git a/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js b/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js
index 29278c72e..9d4939159 100644
--- a/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/bulkActions/mutations.spec.js
@@ -9,4 +9,25 @@ describe('#mutations', () => {
       expect(state.uiFlags.isUpdating).toEqual(true);
     });
   });
+  describe('#setSelectedConversationIds', () => {
+    it('set selected conversation ids', () => {
+      const state = { selectedConversationIds: [] };
+      mutations[types.SET_SELECTED_CONVERSATION_IDS](state, [1, 2, 3]);
+      expect(state.selectedConversationIds).toEqual([1, 2, 3]);
+    });
+  });
+  describe('#removeSelectedConversationIds', () => {
+    it('remove selected conversation ids', () => {
+      const state = { selectedConversationIds: [1, 2, 3] };
+      mutations[types.REMOVE_SELECTED_CONVERSATION_IDS](state, 1);
+      expect(state.selectedConversationIds).toEqual([2, 3]);
+    });
+  });
+  describe('#clearSelectedConversationIds', () => {
+    it('clear selected conversation ids', () => {
+      const state = { selectedConversationIds: [1, 2, 3] };
+      mutations[types.CLEAR_SELECTED_CONVERSATION_IDS](state);
+      expect(state.selectedConversationIds).toEqual([]);
+    });
+  });
 });
diff --git a/app/javascript/dashboard/store/mutation-types.js b/app/javascript/dashboard/store/mutation-types.js
index c21fb44e2..40db99212 100644
--- a/app/javascript/dashboard/store/mutation-types.js
+++ b/app/javascript/dashboard/store/mutation-types.js
@@ -160,6 +160,9 @@ export default {
   SET_CONVERSATION_LABELS_UI_FLAG: 'SET_CONVERSATION_LABELS_UI_FLAG',
   SET_CONVERSATION_LABELS: 'SET_CONVERSATION_LABELS',
   SET_BULK_CONVERSATION_LABELS: 'SET_BULK_CONVERSATION_LABELS',
+  SET_SELECTED_CONVERSATION_IDS: 'SET_SELECTED_CONVERSATION_IDS',
+  CLEAR_SELECTED_CONVERSATION_IDS: 'CLEAR_SELECTED_CONVERSATION_IDS',
+  REMOVE_SELECTED_CONVERSATION_IDS: 'REMOVE_SELECTED_CONVERSATION_IDS',
 
   // Reports
   SET_ACCOUNT_REPORTS: 'SET_ACCOUNT_REPORTS',
diff --git a/app/javascript/v3/components/Form/Button.vue b/app/javascript/v3/components/Form/Button.vue
index 2c5205654..16d427307 100644
--- a/app/javascript/v3/components/Form/Button.vue
+++ b/app/javascript/v3/components/Form/Button.vue
@@ -26,7 +26,7 @@
   </button>
 </template>
 <script setup>
-import { computed, defineProps, useAttrs } from 'vue';
+import { computed, useAttrs } from 'vue';
 
 const props = defineProps({
   variant: {
diff --git a/app/javascript/v3/components/Form/CheckBox.vue b/app/javascript/v3/components/Form/CheckBox.vue
index c95b4ccc6..c70a122e6 100644
--- a/app/javascript/v3/components/Form/CheckBox.vue
+++ b/app/javascript/v3/components/Form/CheckBox.vue
@@ -9,7 +9,7 @@
 </template>
 
 <script setup>
-import { defineProps, defineEmits, computed } from 'vue';
+import { computed } from 'vue';
 
 const props = defineProps({
   isChecked: {