diff --git a/app/javascript/dashboard/api/customViews.js b/app/javascript/dashboard/api/customViews.js
index bb09047ba..03bb9dee8 100644
--- a/app/javascript/dashboard/api/customViews.js
+++ b/app/javascript/dashboard/api/customViews.js
@@ -6,8 +6,8 @@ class CustomViewsAPI extends ApiClient {
     super('custom_filters', { accountScoped: true });
   }
 
-  getCustomViews() {
-    return axios.get(this.url);
+  getCustomViewsByFilterType(type) {
+    return axios.get(`${this.url}?filter_type=${type}`);
   }
 }
 
diff --git a/app/javascript/dashboard/components/layout/Sidebar.vue b/app/javascript/dashboard/components/layout/Sidebar.vue
index 448603c6f..ee64f4949 100644
--- a/app/javascript/dashboard/components/layout/Sidebar.vue
+++ b/app/javascript/dashboard/components/layout/Sidebar.vue
@@ -88,12 +88,31 @@ export default {
       currentUser: 'getCurrentUser',
       globalConfig: 'globalConfig/get',
       inboxes: 'inboxes/getInboxes',
-      customViews: 'customViews/getCustomViews',
       accountId: 'getCurrentAccountId',
       currentRole: 'getCurrentRole',
       labels: 'labels/getLabelsOnSidebar',
       teams: 'teams/getMyTeams',
     }),
+    activeCustomView() {
+      if (this.activePrimaryMenu.key === 'contacts') {
+        return 'contact';
+      }
+      if (this.activePrimaryMenu.key === 'conversations') {
+        return 'conversation';
+      }
+      return '';
+    },
+    customViews() {
+      return this.$store.getters['customViews/getCustomViewsByFilterType'](
+        this.activeCustomView
+      );
+    },
+    isConversationOrContactActive() {
+      return (
+        this.activePrimaryMenu.key === 'contacts' ||
+        this.activePrimaryMenu.key === 'conversations'
+      );
+    },
     sideMenuConfig() {
       return getSidebarItems(this.accountId);
     },
@@ -121,16 +140,27 @@ export default {
       return activePrimaryMenu;
     },
   },
+
+  watch: {
+    activeCustomView() {
+      this.fetchCustomViews();
+    },
+  },
   mounted() {
     this.$store.dispatch('labels/get');
     this.$store.dispatch('inboxes/get');
-    this.$store.dispatch('customViews/get');
     this.$store.dispatch('notifications/unReadCount');
     this.$store.dispatch('teams/get');
     this.$store.dispatch('attributes/get');
+    this.fetchCustomViews();
   },
 
   methods: {
+    fetchCustomViews() {
+      if (this.isConversationOrContactActive) {
+        this.$store.dispatch('customViews/get', this.activeCustomView);
+      }
+    },
     toggleKeyShortcutModal() {
       this.showShortcutModal = true;
     },
diff --git a/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js b/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js
index 0729abcfe..723b3fbdf 100644
--- a/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js
+++ b/app/javascript/dashboard/components/layout/config/sidebarItems/contacts.js
@@ -5,6 +5,7 @@ const contacts = accountId => ({
   routes: [
     'contacts_dashboard',
     'contact_profile_dashboard',
+    'contacts_through_custom_view',
     'contacts_labels_dashboard',
   ],
   menuItems: [
diff --git a/app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue b/app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue
index 72f559fc1..9c41f9946 100644
--- a/app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue
+++ b/app/javascript/dashboard/components/layout/sidebarComponents/Secondary.vue
@@ -57,6 +57,9 @@ export default {
     hasSecondaryMenu() {
       return this.menuConfig.menuItems && this.menuConfig.menuItems.length;
     },
+    contactCustomViews() {
+      return this.customViews.filter(view => view.filter_type === 'contact');
+    },
     accessibleMenuItems() {
       if (!this.currentRole) {
         return [];
@@ -157,7 +160,7 @@ export default {
     customViewsSection() {
       return {
         icon: 'folder',
-        label: 'CUSTOM_VIEWS',
+        label: 'CUSTOM_VIEWS_FOLDER',
         hasSubMenu: true,
         key: 'custom_view',
         children: this.customViews
@@ -172,8 +175,27 @@ export default {
           })),
       };
     },
+    contactCustomViewsSection() {
+      return {
+        icon: 'folder',
+        label: 'CUSTOM_VIEWS_SEGMENTS',
+        hasSubMenu: true,
+        key: 'custom_view',
+        children: this.customViews
+          .filter(view => view.filter_type === 'contact')
+          .map(view => ({
+            id: view.id,
+            label: view.name,
+            truncateLabel: true,
+            toState: frontendURL(
+              `accounts/${this.accountId}/contacts/custom_view/${view.id}`
+            ),
+          })),
+      };
+    },
     additionalSecondaryMenuItems() {
       let conversationMenuItems = [this.inboxSection, this.labelSection];
+      let contactMenuItems = [this.contactLabelSection];
       if (this.teams.length) {
         conversationMenuItems = [this.teamSection, ...conversationMenuItems];
       }
@@ -183,9 +205,15 @@ export default {
           ...conversationMenuItems,
         ];
       }
+      if (this.contactCustomViews.length) {
+        contactMenuItems = [
+          this.contactCustomViewsSection,
+          ...contactMenuItems,
+        ];
+      }
       return {
         conversations: conversationMenuItems,
-        contacts: [this.contactLabelSection],
+        contacts: contactMenuItems,
       };
     },
   },
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index 976f4c53e..76e47697c 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -179,6 +179,7 @@
     "SEARCH_BUTTON": "Search",
     "SEARCH_INPUT_PLACEHOLDER": "Search for contacts",
     "FILTER_CONTACTS": "Filter",
+    "FILTER_CONTACTS_SAVE": "Save filter",
     "LIST": {
       "LOADING_MESSAGE": "Loading contacts...",
       "404": "No contacts matches your search 🔍",
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index ceacb2486..f46b6e2e7 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -149,7 +149,8 @@
     "CUSTOM_ATTRIBUTES": "Custom Attributes",
     "AUTOMATION": "Automation",
     "TEAMS": "Teams",
-    "CUSTOM_VIEWS": "Folders",
+    "CUSTOM_VIEWS_FOLDER": "Folders",
+    "CUSTOM_VIEWS_SEGMENTS": "Segments",
     "ALL_CONTACTS": "All Contacts",
     "TAGGED_WITH": "Tagged with",
     "NEW_LABEL": "New label",
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsView.vue b/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsView.vue
index 1c7489e71..6ca94b3cf 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsView.vue
+++ b/app/javascript/dashboard/routes/dashboard/contacts/components/ContactsView.vue
@@ -3,13 +3,15 @@
     <div class="left-wrap" :class="wrapClas">
       <contacts-header
         :search-query="searchQuery"
+        :custom-views-id="customViewsId"
         :on-search-submit="onSearchSubmit"
         this-selected-contact-id=""
         :on-input-search="onInputSearch"
         :on-toggle-create="onToggleCreate"
         :on-toggle-import="onToggleImport"
         :on-toggle-filter="onToggleFilters"
-        :header-title="label"
+        :header-title="pageTitle"
+        @on-toggle-save-filter="onToggleSaveFilters"
       />
       <contacts-table
         :contacts="records"
@@ -26,6 +28,12 @@
         :total-count="meta.count"
       />
     </div>
+    <add-custom-views
+      v-if="showAddCustomViewsModal"
+      :custom-views-query="customViewsQuery"
+      :filter-type="filterType"
+      @close="onCloseAddCustomViewsModal"
+    />
     <contact-info-panel
       v-if="showContactViewPane"
       :contact="selectedContact"
@@ -63,8 +71,10 @@ import ImportContacts from './ImportContacts.vue';
 import ContactsAdvancedFilters from './ContactsAdvancedFilters.vue';
 import contactFilterItems from '../contactFilterItems';
 import filterQueryGenerator from '../../../../helper/filterQueryGenerator';
+import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews';
 
 const DEFAULT_PAGE = 1;
+const FILTER_TYPE_CONTACT = 1;
 
 export default {
   components: {
@@ -75,9 +85,14 @@ export default {
     CreateContact,
     ImportContacts,
     ContactsAdvancedFilters,
+    AddCustomViews,
   },
   props: {
     label: { type: String, default: '' },
+    customViewsId: {
+      type: [String, Number],
+      default: 0,
+    },
   },
   data() {
     return {
@@ -93,6 +108,9 @@ export default {
           `CONTACTS_FILTER.ATTRIBUTES.${filter.attributeI18nKey}`
         ),
       })),
+      customViewsQuery: {},
+      filterType: FILTER_TYPE_CONTACT,
+      showAddCustomViewsModal: false,
     };
   },
   computed: {
@@ -100,11 +118,28 @@ export default {
       records: 'contacts/getContacts',
       uiFlags: 'contacts/getUIFlags',
       meta: 'contacts/getMeta',
+      customViews: 'customViews/getCustomViews',
+      getAppliedContactFilters: 'contacts/getAppliedContactFilters',
     }),
     showEmptySearchResult() {
       const hasEmptyResults = !!this.searchQuery && this.records.length === 0;
       return hasEmptyResults;
     },
+    hasAppliedFilters() {
+      return this.getAppliedContactFilters.length;
+    },
+    hasActiveCustomViews() {
+      return this.activeCustomView && this.customViewsId !== 0;
+    },
+    pageTitle() {
+      if (this.hasActiveCustomViews) {
+        return this.activeCustomView.name;
+      }
+      if (this.label) {
+        return `#${this.label}`;
+      }
+      return this.$t('CONTACTS_PAGE.HEADER');
+    },
     selectedContact() {
       if (this.selectedContactId) {
         const contact = this.records.find(
@@ -127,11 +162,28 @@ export default {
         ? selectedPageNumber
         : DEFAULT_PAGE;
     },
+    activeCustomView() {
+      if (this.customViewsId) {
+        const [firstValue] = this.customViews.filter(
+          view => view.id === Number(this.customViewsId)
+        );
+        return firstValue;
+      }
+      return undefined;
+    },
   },
   watch: {
     label() {
       this.fetchContacts(DEFAULT_PAGE);
     },
+    activeCustomView() {
+      if (this.hasActiveCustomViews) {
+        const payload = this.activeCustomView.query;
+        this.fetchSavedFilteredContact(payload);
+      } else {
+        this.fetchContacts(DEFAULT_PAGE);
+      }
+    },
   },
   mounted() {
     this.fetchContacts(this.pageParameter);
@@ -177,6 +229,14 @@ export default {
         });
       }
     },
+    fetchSavedFilteredContact(payload) {
+      if (this.hasAppliedFilters) {
+        this.clearFilters();
+      }
+      this.$store.dispatch('contacts/filter', {
+        queryPayload: payload,
+      });
+    },
     onInputSearch(event) {
       const newQuery = event.target.value;
       const refetchAllContacts = !!this.searchQuery && newQuery === '';
@@ -206,6 +266,12 @@ export default {
     onToggleCreate() {
       this.showCreateModal = !this.showCreateModal;
     },
+    onToggleSaveFilters() {
+      this.showAddCustomViewsModal = true;
+    },
+    onCloseAddCustomViewsModal() {
+      this.showAddCustomViewsModal = false;
+    },
     onToggleImport() {
       this.showImportModal = !this.showImportModal;
     },
@@ -218,6 +284,7 @@ export default {
     },
     onApplyFilter(payload) {
       this.closeContactInfoPanel();
+      this.customViewsQuery = { payload };
       this.$store.dispatch('contacts/filter', {
         queryPayload: filterQueryGenerator(payload),
       });
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/components/Header.vue b/app/javascript/dashboard/routes/dashboard/contacts/components/Header.vue
index 2758da76d..8d2ddc848 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/components/Header.vue
+++ b/app/javascript/dashboard/routes/dashboard/contacts/components/Header.vue
@@ -3,7 +3,7 @@
     <div class="table-actions-wrap">
       <div class="left-aligned-wrap">
         <h1 class="page-title">
-          {{ headerTitle ? `#${headerTitle}` : $t('CONTACTS_PAGE.HEADER') }}
+          {{ headerTitle }}
         </h1>
       </div>
       <div class="right-aligned-wrap">
@@ -26,7 +26,7 @@
             {{ $t('CONTACTS_PAGE.SEARCH_BUTTON') }}
           </woot-button>
         </div>
-        <div class="filters__button-wrap">
+        <div v-if="!hasActiveCustomViews" class="filters__button-wrap">
           <div v-if="hasAppliedFilters" class="filters__applied-indicator" />
           <woot-button
             class="margin-right-small clear"
@@ -38,6 +38,16 @@
             {{ $t('CONTACTS_PAGE.FILTER_CONTACTS') }}
           </woot-button>
         </div>
+        <woot-button
+          v-if="hasAppliedFilters && !hasActiveCustomViews"
+          class="margin-right-small clear"
+          color-scheme="alert"
+          variant="clear"
+          icon="save"
+          @click="onToggleCustomViewsModal"
+        >
+          {{ $t('CONTACTS_PAGE.FILTER_CONTACTS_SAVE') }}
+        </woot-button>
         <woot-button
           class="margin-right-small clear"
           color-scheme="success"
@@ -74,6 +84,10 @@ export default {
       type: String,
       default: '',
     },
+    customViewsId: {
+      type: [String, Number],
+      default: 0,
+    },
     onInputSearch: {
       type: Function,
       default: () => {},
@@ -111,6 +125,14 @@ export default {
     hasAppliedFilters() {
       return this.getAppliedContactFilters.length;
     },
+    hasActiveCustomViews() {
+      return this.customViewsId !== 0;
+    },
+  },
+  methods: {
+    onToggleCustomViewsModal() {
+      this.$emit('on-toggle-save-filter');
+    },
   },
 };
 </script>
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/routes.js b/app/javascript/dashboard/routes/dashboard/contacts/routes.js
index 054b16d7c..0901489bf 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/routes.js
+++ b/app/javascript/dashboard/routes/dashboard/contacts/routes.js
@@ -10,6 +10,15 @@ export const routes = [
     roles: ['administrator', 'agent'],
     component: ContactsView,
   },
+  {
+    path: frontendURL('accounts/:accountId/contacts/custom_view/:id'),
+    name: 'contacts_through_custom_view',
+    roles: ['administrator', 'agent'],
+    component: ContactsView,
+    props: route => {
+      return { customViewsId: route.params.id };
+    },
+  },
   {
     path: frontendURL('accounts/:accountId/labels/:label/contacts'),
     name: 'contacts_labels_dashboard',
diff --git a/app/javascript/dashboard/store/modules/customViews.js b/app/javascript/dashboard/store/modules/customViews.js
index f1c04f01c..252db4107 100644
--- a/app/javascript/dashboard/store/modules/customViews.js
+++ b/app/javascript/dashboard/store/modules/customViews.js
@@ -18,13 +18,18 @@ export const getters = {
   getCustomViews(_state) {
     return _state.records;
   },
+  getCustomViewsByFilterType: _state => filterType => {
+    return _state.records.filter(record => record.filter_type === filterType);
+  },
 };
 
 export const actions = {
-  get: async function getCustomViews({ commit }) {
+  get: async function getCustomViews({ commit }, filterType) {
     commit(types.SET_CUSTOM_VIEW_UI_FLAG, { isFetching: true });
     try {
-      const response = await CustomViewsAPI.getCustomViews();
+      const response = await CustomViewsAPI.getCustomViewsByFilterType(
+        filterType
+      );
       commit(types.SET_CUSTOM_VIEW, response.data);
     } catch (error) {
       // Ignore error
diff --git a/app/javascript/dashboard/store/modules/specs/customViews/fixtures.js b/app/javascript/dashboard/store/modules/specs/customViews/fixtures.js
index 54917a0b0..1a620add9 100644
--- a/app/javascript/dashboard/store/modules/specs/customViews/fixtures.js
+++ b/app/javascript/dashboard/store/modules/specs/customViews/fixtures.js
@@ -1,7 +1,7 @@
 export default [
   {
     name: 'Custom view',
-    filter_type: 'conversation',
+    filter_type: 0,
     query: {
       payload: [
         {
@@ -21,20 +21,14 @@ export default [
   },
   {
     name: 'Custom view 1',
-    filter_type: 'conversation',
+    filter_type: 1,
     query: {
       payload: [
         {
-          attribute_key: 'browser_language',
+          attribute_key: 'name',
           filter_operator: 'equal_to',
-          values: ['eng'],
-          query_operator: 'or',
-        },
-        {
-          attribute_key: 'campaign_id',
-          filter_operator: 'equal_to',
-          values: [15],
-          query_operator: 'and',
+          values: ['john doe'],
+          query_operator: null,
         },
       ],
     },
diff --git a/app/javascript/dashboard/store/modules/specs/customViews/getters.spec.js b/app/javascript/dashboard/store/modules/specs/customViews/getters.spec.js
index e71e8fd58..ec50a7d5d 100644
--- a/app/javascript/dashboard/store/modules/specs/customViews/getters.spec.js
+++ b/app/javascript/dashboard/store/modules/specs/customViews/getters.spec.js
@@ -7,7 +7,7 @@ describe('#getters', () => {
     expect(getters.getCustomViews(state)).toEqual([
       {
         name: 'Custom view',
-        filter_type: 'conversation',
+        filter_type: 0,
         query: {
           payload: [
             {
@@ -27,20 +27,34 @@ describe('#getters', () => {
       },
       {
         name: 'Custom view 1',
-        filter_type: 'conversation',
+        filter_type: 1,
         query: {
           payload: [
             {
-              attribute_key: 'browser_language',
+              attribute_key: 'name',
               filter_operator: 'equal_to',
-              values: ['eng'],
-              query_operator: 'or',
+              values: ['john doe'],
+              query_operator: null,
             },
+          ],
+        },
+      },
+    ]);
+  });
+
+  it('getCustomViewsByFilterType', () => {
+    const state = { records: customViewList };
+    expect(getters.getCustomViewsByFilterType(state)(1)).toEqual([
+      {
+        name: 'Custom view 1',
+        filter_type: 1,
+        query: {
+          payload: [
             {
-              attribute_key: 'campaign_id',
+              attribute_key: 'name',
               filter_operator: 'equal_to',
-              values: [15],
-              query_operator: 'and',
+              values: ['john doe'],
+              query_operator: null,
             },
           ],
         },