Chore: Routine Bugfixes and enhancements (#979)

- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973

swagger/paths/conversation/toggle_status.yml

@@ -4,6 +4,9 @@ post:
   operationId: conversationToggleStatus
   summary: Toggle Status
   description: Toggles the status of the conversation between open and resolved
+  security:
+    - userApiKey: []
+    - agentBotApiKey: []
   parameters:
     - name: id
       in: path