chore: Update translations (#13884)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
This commit is contained in:
Captain
@@ -302,75 +302,75 @@
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},
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"ACTIONS": {
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"CONTACT_CREATION": {
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"ADD_CONTACT": "Add contact",
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"EXPORT_CONTACT": "Export contacts",
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"IMPORT_CONTACT": "Import contacts",
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"SAVE_CONTACT": "Save contact",
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"EMAIL_ADDRESS_DUPLICATE": "This email address is in use for another contact.",
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"PHONE_NUMBER_DUPLICATE": "This phone number is in use for another contact.",
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"SUCCESS_MESSAGE": "Contact saved successfully",
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"ERROR_MESSAGE": "Unable to save contact. Please try again later."
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"ADD_CONTACT": "যোগাযোগ যুক্ত করুন",
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"EXPORT_CONTACT": "যোগাযোগসমূহ রপ্তানি করুন",
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"IMPORT_CONTACT": "কন্টাক্ট আমদানি করুন",
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"SAVE_CONTACT": "যোগাযোগ সংরক্ষণ করুন",
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"EMAIL_ADDRESS_DUPLICATE": "এই ইমেইল ঠিকানাটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।",
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"PHONE_NUMBER_DUPLICATE": "এই ফোন নম্বরটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।",
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"SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে সংরক্ষণ করা হয়েছে",
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"ERROR_MESSAGE": "যোগাযোগ সংরক্ষণ করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।"
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},
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"BLOCK_SUCCESS_MESSAGE": "This contact is blocked successfully",
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"BLOCK_ERROR_MESSAGE": "Unable to block contact. Please try again later.",
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"UNBLOCK_SUCCESS_MESSAGE": "This contact is unblocked successfully",
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"UNBLOCK_ERROR_MESSAGE": "Unable to unblock contact. Please try again later.",
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"IMPORT_CONTACT": {
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"TITLE": "Import contacts",
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"DESCRIPTION": "Import contacts through a CSV file.",
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"DOWNLOAD_LABEL": "Download a sample csv.",
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"LABEL": "CSV File:",
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"CHOOSE_FILE": "Choose file",
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"CHANGE": "Change",
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"CANCEL": "Cancel",
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"IMPORT": "Import",
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"SUCCESS_MESSAGE": "You will be notified via email when the import is complete.",
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"ERROR_MESSAGE": "There was an error, please try again"
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"TITLE": "কন্টাক্ট আমদানি করুন",
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"DESCRIPTION": "CSV ফাইলের মাধ্যমে কন্টাক্ট আমদানি করুন.",
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"DOWNLOAD_LABEL": "একটি নমুনা CSV ডাউনলোড করুন.",
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"LABEL": "CSV ফাইল:",
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"CHOOSE_FILE": "ফাইল নির্বাচন করুন",
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"CHANGE": "পরিবর্তন করুন",
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"CANCEL": "বাতিল করুন",
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"IMPORT": "আমদানি করুন",
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"SUCCESS_MESSAGE": "আমদানি সম্পন্ন হলে আপনাকে ইমেইলে জানানো হবে.",
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"ERROR_MESSAGE": "একটি সমস্যা হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন"
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},
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"EXPORT_CONTACT": {
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"TITLE": "Export contacts",
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"DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
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"CONFIRM": "Export",
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"SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
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"ERROR_MESSAGE": "There was an error, please try again"
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"TITLE": "যোগাযোগসমূহ রপ্তানি করুন",
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"DESCRIPTION": "আপনার পরিচিতিগুলোর বিস্তারিত তথ্যসহ দ্রুত একটি csv ফাইল রপ্তানি করুন",
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"CONFIRM": "রপ্তানি করুন",
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"SUCCESS_MESSAGE": "রপ্তানি চলছে. ডাউনলোডের জন্য ফাইল প্রস্তুত হলে আপনাকে ইমেইলে জানানো হবে.",
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"ERROR_MESSAGE": "একটি ত্রুটি হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন"
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},
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"SORT_BY": {
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"LABEL": "Sort by",
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"LABEL": "সাজান",
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"OPTIONS": {
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"NAME": "Name",
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"EMAIL": "Email",
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"PHONE_NUMBER": "Phone number",
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"COMPANY": "Company",
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"COUNTRY": "Country",
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"CITY": "City",
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"LAST_ACTIVITY": "Last activity",
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"CREATED_AT": "Created at"
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"NAME": "নাম",
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"EMAIL": "ইমেইল",
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"PHONE_NUMBER": "ফোন নম্বর",
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"COMPANY": "কোম্পানি",
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"COUNTRY": "দেশ",
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"CITY": "শহর",
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"LAST_ACTIVITY": "সর্বশেষ কার্যকলাপ",
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"CREATED_AT": "তৈরি হয়েছে"
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}
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},
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"ORDER": {
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"LABEL": "Ordering",
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"LABEL": "অর্ডারিং",
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"OPTIONS": {
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"ASCENDING": "Ascending",
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"DESCENDING": "Descending"
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"ASCENDING": "আরোহী",
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"DESCENDING": "নিম্নক্রমে"
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}
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},
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"FILTERS": {
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"CREATE_SEGMENT": {
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"TITLE": "Do you want to save this filter?",
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"CONFIRM": "Save filter",
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"LABEL": "Name",
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"PLACEHOLDER": "Enter the name of the filter",
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"ERROR": "Enter a valid name",
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"SUCCESS_MESSAGE": "Filter saved successfully",
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"ERROR_MESSAGE": "Unable to save filter. Please try again later."
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"TITLE": "আপনি কি এই ফিল্টারটি সংরক্ষণ করতে চান?",
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"CONFIRM": "ফিল্টার সংরক্ষণ করুন",
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"LABEL": "নাম",
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"PLACEHOLDER": "ফিল্টারের নাম লিখুন",
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"ERROR": "একটি বৈধ নাম লিখুন",
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"SUCCESS_MESSAGE": "ফিল্টার সফলভাবে সংরক্ষণ করা হয়েছে",
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"ERROR_MESSAGE": "ফিল্টার সংরক্ষণ করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
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},
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"DELETE_SEGMENT": {
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"TITLE": "Confirm Deletion",
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"DESCRIPTION": "Are you sure you want to delete this filter?",
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"CONFIRM": "Yes, Delete",
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"CANCEL": "No, Cancel",
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"SUCCESS_MESSAGE": "Filter deleted successfully",
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"ERROR_MESSAGE": "Unable to delete filter. Please try again later."
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"TITLE": "মুছে ফেলার নিশ্চয়তা দিন",
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"DESCRIPTION": "আপনি কি নিশ্চিত যে আপনি এই ফিল্টারটি মুছে ফেলতে চান?",
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"CONFIRM": "হ্যাঁ, মুছে ফেলুন",
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"CANCEL": "না, বাতিল করুন",
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"SUCCESS_MESSAGE": "ফিল্টার সফলভাবে মুছে ফেলা হয়েছে",
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"ERROR_MESSAGE": "ফিল্টার মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
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}
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}
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}
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@@ -379,33 +379,33 @@
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"SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
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},
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"FILTER": {
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"NAME": "Name",
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"EMAIL": "Email",
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"PHONE_NUMBER": "Phone number",
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"IDENTIFIER": "Identifier",
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"COUNTRY": "Country",
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"CITY": "City",
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"CREATED_AT": "Created at",
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"LAST_ACTIVITY": "Last activity",
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"REFERER_LINK": "Referer link",
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"BLOCKED": "Blocked",
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"BLOCKED_TRUE": "True",
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"BLOCKED_FALSE": "False",
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"NAME": "নাম",
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"EMAIL": "ইমেইল",
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"PHONE_NUMBER": "ফোন নম্বর",
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"IDENTIFIER": "আইডেন্টিফায়ার",
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"COUNTRY": "দেশ",
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"CITY": "শহর",
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"CREATED_AT": "তৈরি হয়েছে",
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"LAST_ACTIVITY": "সর্বশেষ কার্যকলাপ",
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"REFERER_LINK": "রেফারার লিঙ্ক",
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"BLOCKED": "ব্লক করা হয়েছে",
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"BLOCKED_TRUE": "সত্য",
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"BLOCKED_FALSE": "ফলস",
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"BUTTONS": {
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"CLEAR_FILTERS": "Clear filters",
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"UPDATE_SEGMENT": "Update segment",
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"APPLY_FILTERS": "Apply filters",
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"ADD_FILTER": "Add filter"
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"CLEAR_FILTERS": "ফিল্টার মুছুন",
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"UPDATE_SEGMENT": "সেগমেন্ট আপডেট করুন",
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"APPLY_FILTERS": "ফিল্টারগুলি প্রয়োগ করুন",
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"ADD_FILTER": "ফিল্টার যোগ করুন"
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},
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"TITLE": "Filter contacts",
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"EDIT_SEGMENT": "Edit segment",
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"TITLE": "যোগাযোগ ফিল্টার করুন",
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"EDIT_SEGMENT": "সেগমেন্ট সম্পাদনা করুন",
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"SEGMENT": {
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"LABEL": "Segment name",
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"INPUT_PLACEHOLDER": "Enter the name of the segment"
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"LABEL": "সেগমেন্টের নাম",
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"INPUT_PLACEHOLDER": "সেগমেন্টের নাম লিখুন"
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},
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"ACTIVE_FILTERS": {
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"MORE_FILTERS": "+ {count} more filters",
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"CLEAR_FILTERS": "Clear filters"
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"MORE_FILTERS": "+ {count} টি আরও ফিল্টার",
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"CLEAR_FILTERS": "ফিল্টারগুলি মুছে ফেলুন"
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}
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},
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"CARD": {
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@@ -422,11 +422,11 @@
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},
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"EMAIL_ADDRESS": {
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"PLACEHOLDER": "ইমেইল ঠিকানা লিখুন",
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"DUPLICATE": "This email address is in use for another contact."
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"DUPLICATE": "এই ইমেইল ঠিকানাটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।."
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},
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"PHONE_NUMBER": {
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"PLACEHOLDER": "ফোন নম্বর লিখুন",
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"DUPLICATE": "This phone number is in use for another contact."
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"DUPLICATE": "এই ফোন নম্বরটি অন্য একটি যোগাযোগের জন্য ব্যবহৃত হচ্ছে।."
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},
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"CITY": {
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"PLACEHOLDER": "শহরের নাম লিখুন"
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@@ -441,9 +441,9 @@
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"PLACEHOLDER": "কোম্পানির নাম লিখুন"
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}
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},
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"UPDATE_BUTTON": "Update contact",
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"SUCCESS_MESSAGE": "Contact updated successfully",
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"ERROR_MESSAGE": "Unable to update contact. Please try again later."
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"UPDATE_BUTTON": "যোগাযোগ আপডেট করুন",
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"SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে আপডেট হয়েছে",
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"ERROR_MESSAGE": "যোগাযোগ আপডেট করা যাচ্ছে না। অনুগ্রহ করে পরে আবার চেষ্টা করুন।."
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},
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"SOCIAL_MEDIA": {
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"TITLE": "সামাজিক লিঙ্ক সম্পাদনা করুন",
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@@ -477,34 +477,34 @@
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}
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},
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"DETAILS": {
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"CREATED_AT": "Created {date}",
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"LAST_ACTIVITY": "Last active {date}",
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"DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
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"DELETE_CONTACT": "Delete contact",
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"CREATED_AT": "তৈরি হয়েছে {date}",
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"LAST_ACTIVITY": "সর্বশেষ সক্রিয় {date}",
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"DELETE_CONTACT_DESCRIPTION": "এই যোগাযোগ স্থায়ীভাবে মুছে ফেলুন। এই ক্রিয়াটি অপরিবর্তনীয়।",
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"DELETE_CONTACT": "যোগাযোগ মুছুন",
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"DELETE_DIALOG": {
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"TITLE": "Confirm Deletion",
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"DESCRIPTION": "Are you sure you want to delete this contact?",
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"CONFIRM": "Yes, Delete",
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"TITLE": "মুছে ফেলার নিশ্চিতকরণ",
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"DESCRIPTION": "আপনি কি নিশ্চিত যে আপনি এই যোগাযোগটি মুছে ফেলতে চান?",
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"CONFIRM": "হ্যাঁ, মুছে ফেলুন",
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"API": {
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"SUCCESS_MESSAGE": "Contact deleted successfully",
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"ERROR_MESSAGE": "Could not delete contact. Please try again later."
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"SUCCESS_MESSAGE": "যোগাযোগ সফলভাবে মুছে ফেলা হয়েছে",
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"ERROR_MESSAGE": "যোগাযোগ মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।"
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}
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},
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"AVATAR": {
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"UPLOAD": {
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"ERROR_MESSAGE": "Could not upload avatar. Please try again later.",
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"SUCCESS_MESSAGE": "Avatar uploaded successfully"
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"ERROR_MESSAGE": "অবতার আপলোড করা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।",
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"SUCCESS_MESSAGE": "অবতার সফলভাবে আপলোড হয়েছে"
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},
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"DELETE": {
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"SUCCESS_MESSAGE": "Avatar deleted successfully",
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"ERROR_MESSAGE": "Could not delete avatar. Please try again later."
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"SUCCESS_MESSAGE": "অবতার সফলভাবে মুছে ফেলা হয়েছে",
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"ERROR_MESSAGE": "অবতার মুছে ফেলা যায়নি। অনুগ্রহ করে পরে আবার চেষ্টা করুন।"
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}
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}
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},
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"SIDEBAR": {
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"TABS": {
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"ATTRIBUTES": "Attributes",
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"HISTORY": "History",
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"ATTRIBUTES": "বৈশিষ্ট্যসমূহ",
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"HISTORY": "ইতিহাস",
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"NOTES": "Notes",
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"MERGE": "Merge"
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},
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@@ -570,11 +570,11 @@
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}
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},
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"EMPTY_STATE": {
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"TITLE": "No contacts found in this account",
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"SUBTITLE": "Start adding new contacts by clicking on the button below",
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"BUTTON_LABEL": "Add contact",
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"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
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"LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
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"TITLE": "এই অ্যাকাউন্টে কোনো যোগাযোগ পাওয়া যায়নি",
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"SUBTITLE": "নিচের বোতামে ক্লিক করে নতুন কন্টাক্ট যোগ করা শুরু করুন",
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"BUTTON_LABEL": "কন্টাক্ট যোগ করুন",
|
||||
"SEARCH_EMPTY_STATE_TITLE": "আপনার অনুসন্ধানের সাথে কোনো কন্টাক্ট মেলে নি 🔍",
|
||||
"LIST_EMPTY_STATE_TITLE": "এই ভিউতে কোনো কন্টাক্ট নেই 📋",
|
||||
"ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
|
||||
},
|
||||
"LOAD_MORE": "Load more"
|
||||
|
||||
@@ -1,319 +1,319 @@
|
||||
{
|
||||
"CONVERSATION": {
|
||||
"SELECT_A_CONVERSATION": "Please select a conversation from left pane",
|
||||
"CSAT_REPLY_MESSAGE": "Please rate the conversation",
|
||||
"404": "Sorry, we cannot find the conversation. Please try again",
|
||||
"SWITCH_VIEW_LAYOUT": "Switch the layout",
|
||||
"DASHBOARD_APP_TAB_MESSAGES": "Messages",
|
||||
"UNVERIFIED_SESSION": "The identity of this user is not verified",
|
||||
"NO_MESSAGE_1": "Uh oh! Looks like there are no messages from customers in your inbox.",
|
||||
"NO_MESSAGE_2": " to send a message to your page!",
|
||||
"NO_INBOX_1": "Hola! Looks like you haven't added any inboxes yet.",
|
||||
"NO_INBOX_2": " to get started",
|
||||
"NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
|
||||
"SEARCH_MESSAGES": "Search for messages in conversations",
|
||||
"VIEW_ORIGINAL": "View original",
|
||||
"VIEW_TRANSLATED": "View translated",
|
||||
"SELECT_A_CONVERSATION": "বাম পাশ থেকে একটি কনভার্সেশন নির্বাচন করুন",
|
||||
"CSAT_REPLY_MESSAGE": "অনুগ্রহ করে কথোপকথনের মূল্যায়ন করুন",
|
||||
"404": "দুঃখিত, আমরা কনভার্সেশনটি খুঁজে পাচ্ছি না। আবার চেষ্টা করুন",
|
||||
"SWITCH_VIEW_LAYOUT": "লেআউট পরিবর্তন করুন",
|
||||
"DASHBOARD_APP_TAB_MESSAGES": "বার্তা",
|
||||
"UNVERIFIED_SESSION": "এই ব্যবহারকারীর পরিচয় যাচাই করা হয়নি",
|
||||
"NO_MESSAGE_1": "ওহ! আপনার ইনবক্সে কোনো গ্রাহকের বার্তা নেই।",
|
||||
"NO_MESSAGE_2": " আপনার পেজে বার্তা পাঠাতে!",
|
||||
"NO_INBOX_1": "হ্যালো! আপনি এখনো কোনো ইনবক্স যোগ করেননি।",
|
||||
"NO_INBOX_2": " শুরু করতে",
|
||||
"NO_INBOX_AGENT": "ওহ! আপনি কোনো ইনবক্সের সদস্য নন। অনুগ্রহ করে আপনার অ্যাডমিনের সাথে যোগাযোগ করুন।",
|
||||
"SEARCH_MESSAGES": "কথোপকথনে বার্তা অনুসন্ধান করুন",
|
||||
"VIEW_ORIGINAL": "মূল দেখুন",
|
||||
"VIEW_TRANSLATED": "অনুবাদ দেখুন",
|
||||
"EMPTY_STATE": {
|
||||
"CMD_BAR": "to open command menu",
|
||||
"KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
|
||||
"CMD_BAR": "কমান্ড মেনু খুলতে",
|
||||
"KEYBOARD_SHORTCUTS": "কীবোর্ড শর্টকাট দেখতে"
|
||||
},
|
||||
"SEARCH": {
|
||||
"TITLE": "Search messages",
|
||||
"RESULT_TITLE": "Search Results",
|
||||
"LOADING_MESSAGE": "Crunching data...",
|
||||
"PLACEHOLDER": "Type any text to search messages",
|
||||
"NO_MATCHING_RESULTS": "No results found."
|
||||
"TITLE": "বার্তা অনুসন্ধান",
|
||||
"RESULT_TITLE": "অনুসন্ধান ফলাফল",
|
||||
"LOADING_MESSAGE": "ডেটা বিশ্লেষণ হচ্ছে...",
|
||||
"PLACEHOLDER": "বার্তা খুঁজতে যেকোনো লেখা টাইপ করুন",
|
||||
"NO_MATCHING_RESULTS": "কোন ফলাফল পাওয়া যায়নি।"
|
||||
},
|
||||
"UNREAD_MESSAGES": "Unread Messages",
|
||||
"UNREAD_MESSAGE": "Unread Message",
|
||||
"CLICK_HERE": "Click here",
|
||||
"LOADING_INBOXES": "Loading inboxes",
|
||||
"LOADING_CONVERSATIONS": "Loading Conversations",
|
||||
"CANNOT_REPLY": "You cannot reply due to",
|
||||
"24_HOURS_WINDOW": "24 hour message window restriction",
|
||||
"48_HOURS_WINDOW": "48 hour message window restriction",
|
||||
"UNREAD_MESSAGES": "অপঠিত বার্তা",
|
||||
"UNREAD_MESSAGE": "অপঠিত বার্তা",
|
||||
"CLICK_HERE": "এখানে ক্লিক করুন",
|
||||
"LOADING_INBOXES": "ইনবক্স লোড হচ্ছে",
|
||||
"LOADING_CONVERSATIONS": "কথোপকথন লোড হচ্ছে",
|
||||
"CANNOT_REPLY": "আপনি উত্তর দিতে পারবেন না কারণ",
|
||||
"24_HOURS_WINDOW": "২৪ ঘণ্টার মেসেজ সীমাবদ্ধতা",
|
||||
"48_HOURS_WINDOW": "৪৮ ঘণ্টার মেসেজ সীমাবদ্ধতা",
|
||||
"API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
|
||||
"NOT_ASSIGNED_TO_YOU": "This conversation is not assigned to you. Would you like to assign this conversation to yourself?",
|
||||
"ASSIGN_TO_ME": "Assign to me",
|
||||
"BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
|
||||
"BOT_HANDOFF_ACTION": "Mark open and assign to you",
|
||||
"BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
|
||||
"BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
|
||||
"BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
|
||||
"TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
|
||||
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hour message window restriction",
|
||||
"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
|
||||
"REPLYING_TO": "You are replying to:",
|
||||
"REMOVE_SELECTION": "Remove Selection",
|
||||
"DOWNLOAD": "Download",
|
||||
"UNKNOWN_FILE_TYPE": "Unknown File",
|
||||
"SAVE_CONTACT": "Save Contact",
|
||||
"NO_CONTENT": "No content to display",
|
||||
"NOT_ASSIGNED_TO_YOU": "এই কথোপকথনটি আপনার কাছে বরাদ্দ নয়। আপনি কি এটি নিজের কাছে বরাদ্দ করতে চান?",
|
||||
"ASSIGN_TO_ME": "নিজের কাছে বরাদ্দ করুন",
|
||||
"BOT_HANDOFF_MESSAGE": "আপনি এমন একটি কথোপকথনে উত্তর দিচ্ছেন যা বর্তমানে সহকারী বা বট দ্বারা পরিচালিত হচ্ছে।",
|
||||
"BOT_HANDOFF_ACTION": "ওপেন করুন এবং নিজের কাছে অ্যাসাইন করুন",
|
||||
"BOT_HANDOFF_REOPEN_ACTION": "কথোপকথন ওপেন করুন",
|
||||
"BOT_HANDOFF_SUCCESS": "কথোপকথনটি আপনার কাছে হস্তান্তর করা হয়েছে",
|
||||
"BOT_HANDOFF_ERROR": "কথোপকথনটি নেওয়া যায়নি। আবার চেষ্টা করুন।",
|
||||
"TWILIO_WHATSAPP_CAN_REPLY": "আপনি শুধুমাত্র টেমপ্লেট বার্তা ব্যবহার করে এই আলাপে উত্তর দিতে পারবেন কারণ",
|
||||
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "২৪ ঘণ্টার বার্তা সীমাবদ্ধতা",
|
||||
"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "এই Instagram অ্যাকাউন্টটি নতুন Instagram চ্যানেল ইনবক্সে স্থানান্তরিত হয়েছে। সব নতুন বার্তা সেখানে দেখা যাবে। আপনি আর এই কথোপকথন থেকে বার্তা পাঠাতে পারবেন না।",
|
||||
"REPLYING_TO": "আপনি যাকে উত্তর দিচ্ছেন:",
|
||||
"REMOVE_SELECTION": "নির্বাচন সরান",
|
||||
"DOWNLOAD": "ডাউনলোড",
|
||||
"UNKNOWN_FILE_TYPE": "অজানা ফাইল",
|
||||
"SAVE_CONTACT": "যোগাযোগ সংরক্ষণ করুন",
|
||||
"NO_CONTENT": "দেখানোর জন্য কোনো বিষয়বস্তু নেই",
|
||||
"SHARED_ATTACHMENT": {
|
||||
"CONTACT": "{sender} has shared a contact",
|
||||
"LOCATION": "{sender} has shared a location",
|
||||
"FILE": "{sender} has shared a file",
|
||||
"MEETING": "{sender} has started a meeting"
|
||||
},
|
||||
"UPLOADING_ATTACHMENTS": "Uploading attachments...",
|
||||
"REPLIED_TO_STORY": "Replied to your story",
|
||||
"UPLOADING_ATTACHMENTS": "সংযুক্তি আপলোড হচ্ছে...",
|
||||
"REPLIED_TO_STORY": "আপনার স্টোরিতে উত্তর দিয়েছে",
|
||||
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
|
||||
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
|
||||
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
|
||||
"UNSUPPORTED_MESSAGE_TIKTOK": "This message is unsupported. You can view this message on the TikTok app.",
|
||||
"SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
|
||||
"FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
|
||||
"NO_RESPONSE": "No response",
|
||||
"RESPONSE": "Response",
|
||||
"RATING_TITLE": "Rating",
|
||||
"FEEDBACK_TITLE": "Feedback",
|
||||
"REPLY_MESSAGE_NOT_FOUND": "Message not available",
|
||||
"UNSUPPORTED_MESSAGE_FACEBOOK": "এই বার্তাটি সমর্থিত নয়। আপনি Facebook Messenger অ্যাপে এই বার্তাটি দেখতে পারেন।",
|
||||
"UNSUPPORTED_MESSAGE_INSTAGRAM": "এই বার্তাটি সমর্থিত নয়। আপনি Instagram অ্যাপে এই বার্তাটি দেখতে পারেন।",
|
||||
"UNSUPPORTED_MESSAGE_TIKTOK": "এই বার্তাটি সমর্থিত নয়। TikTok অ্যাপে এই বার্তাটি দেখতে পারেন।",
|
||||
"SUCCESS_DELETE_MESSAGE": "বার্তা সফলভাবে মুছে ফেলা হয়েছে",
|
||||
"FAIL_DELETE_MESSSAGE": "বার্তা মুছে ফেলা যায়নি! আবার চেষ্টা করুন",
|
||||
"NO_RESPONSE": "কোনো উত্তর নেই",
|
||||
"RESPONSE": "উত্তর",
|
||||
"RATING_TITLE": "রেটিং",
|
||||
"FEEDBACK_TITLE": "মতামত",
|
||||
"REPLY_MESSAGE_NOT_FOUND": "বার্তাটি পাওয়া যায়নি",
|
||||
"CARD": {
|
||||
"SHOW_LABELS": "Show labels",
|
||||
"HIDE_LABELS": "Hide labels"
|
||||
"SHOW_LABELS": "লেবেল দেখান",
|
||||
"HIDE_LABELS": "লেবেল লুকান"
|
||||
},
|
||||
"VOICE_CALL": {
|
||||
"INCOMING_CALL": "Incoming call",
|
||||
"OUTGOING_CALL": "Outgoing call",
|
||||
"CALL_IN_PROGRESS": "Call in progress",
|
||||
"NO_ANSWER": "No answer",
|
||||
"MISSED_CALL": "Missed call",
|
||||
"CALL_ENDED": "Call ended",
|
||||
"NOT_ANSWERED_YET": "Not answered yet",
|
||||
"THEY_ANSWERED": "They answered",
|
||||
"YOU_ANSWERED": "You answered"
|
||||
"INCOMING_CALL": "ইনকামিং কল",
|
||||
"OUTGOING_CALL": "আউটগোয়িং কল",
|
||||
"CALL_IN_PROGRESS": "কল চলছে",
|
||||
"NO_ANSWER": "উত্তর নেই",
|
||||
"MISSED_CALL": "মিসড কল",
|
||||
"CALL_ENDED": "কল শেষ হয়েছে",
|
||||
"NOT_ANSWERED_YET": "এখনও উত্তর পাওয়া যায়নি",
|
||||
"THEY_ANSWERED": "তারা উত্তর দিয়েছে",
|
||||
"YOU_ANSWERED": "আপনি উত্তর দিয়েছেন"
|
||||
},
|
||||
"HEADER": {
|
||||
"RESOLVE_ACTION": "Resolve",
|
||||
"REOPEN_ACTION": "Reopen",
|
||||
"OPEN_ACTION": "Open",
|
||||
"MORE_ACTIONS": "More actions",
|
||||
"OPEN": "More",
|
||||
"CLOSE": "Close",
|
||||
"DETAILS": "details",
|
||||
"SNOOZED_UNTIL": "Snoozed until",
|
||||
"SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
|
||||
"SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week",
|
||||
"SNOOZED_UNTIL_NEXT_REPLY": "Snoozed until next reply",
|
||||
"RESOLVE_ACTION": "সমাধান করুন",
|
||||
"REOPEN_ACTION": "পুনরায় খুলুন",
|
||||
"OPEN_ACTION": "খুলুন",
|
||||
"MORE_ACTIONS": "আরও অপশন",
|
||||
"OPEN": "আরও",
|
||||
"CLOSE": "বন্ধ করুন",
|
||||
"DETAILS": "বিস্তারিত",
|
||||
"SNOOZED_UNTIL": "স্নুজ করা হয়েছে পর্যন্ত",
|
||||
"SNOOZED_UNTIL_TOMORROW": "আগামীকাল পর্যন্ত স্থগিত",
|
||||
"SNOOZED_UNTIL_NEXT_WEEK": "পরবর্তী সপ্তাহ পর্যন্ত স্থগিত",
|
||||
"SNOOZED_UNTIL_NEXT_REPLY": "পরবর্তী উত্তর পর্যন্ত স্থগিত",
|
||||
"SLA_STATUS": {
|
||||
"FRT": "FRT {status}",
|
||||
"NRT": "NRT {status}",
|
||||
"RT": "RT {status}",
|
||||
"MISSED": "missed",
|
||||
"DUE": "due"
|
||||
"MISSED": "মিস হয়েছে",
|
||||
"DUE": "বাকি"
|
||||
}
|
||||
},
|
||||
"RESOLVE_DROPDOWN": {
|
||||
"MARK_PENDING": "Mark as pending",
|
||||
"SNOOZE_UNTIL": "Snooze",
|
||||
"MARK_PENDING": "পেন্ডিং হিসেবে চিহ্নিত করুন",
|
||||
"SNOOZE_UNTIL": "স্নুজ",
|
||||
"SNOOZE": {
|
||||
"TITLE": "Snooze until",
|
||||
"NEXT_REPLY": "Next reply",
|
||||
"TOMORROW": "Tomorrow",
|
||||
"NEXT_WEEK": "Next week"
|
||||
"TITLE": "স্নুজ করুন যতক্ষণ না",
|
||||
"NEXT_REPLY": "পরবর্তী উত্তর",
|
||||
"TOMORROW": "আগামীকাল",
|
||||
"NEXT_WEEK": "পরবর্তী সপ্তাহ"
|
||||
}
|
||||
},
|
||||
"MENTION": {
|
||||
"AGENTS": "Agents",
|
||||
"TEAMS": "Teams"
|
||||
"AGENTS": "এজেন্টরা",
|
||||
"TEAMS": "টিমসমূহ"
|
||||
},
|
||||
"CUSTOM_SNOOZE": {
|
||||
"TITLE": "Snooze until",
|
||||
"APPLY": "Snooze",
|
||||
"CANCEL": "Cancel"
|
||||
"TITLE": "স্নুজ করা হবে পর্যন্ত",
|
||||
"APPLY": "স্নুজ",
|
||||
"CANCEL": "বাতিল"
|
||||
},
|
||||
"PRIORITY": {
|
||||
"TITLE": "Priority",
|
||||
"TITLE": "অগ্রাধিকার",
|
||||
"OPTIONS": {
|
||||
"NONE": "None",
|
||||
"URGENT": "Urgent",
|
||||
"HIGH": "High",
|
||||
"MEDIUM": "Medium",
|
||||
"LOW": "Low"
|
||||
"NONE": "কিছুই না",
|
||||
"URGENT": "জরুরি",
|
||||
"HIGH": "উচ্চ",
|
||||
"MEDIUM": "মাঝারি",
|
||||
"LOW": "নিম্ন"
|
||||
},
|
||||
"CHANGE_PRIORITY": {
|
||||
"SELECT_PLACEHOLDER": "None",
|
||||
"INPUT_PLACEHOLDER": "Select priority",
|
||||
"NO_RESULTS": "No results found",
|
||||
"SELECT_PLACEHOLDER": "কিছুই না",
|
||||
"INPUT_PLACEHOLDER": "অগ্রাধিকার নির্বাচন করুন",
|
||||
"NO_RESULTS": "কোন ফলাফল পাওয়া যায়নি",
|
||||
"SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
|
||||
"FAILED": "Couldn't change priority. Please try again."
|
||||
"FAILED": "প্রাধান্য পরিবর্তন করা যায়নি। আবার চেষ্টা করুন।"
|
||||
}
|
||||
},
|
||||
"DELETE_CONVERSATION": {
|
||||
"TITLE": "Delete conversation #{conversationId}",
|
||||
"DESCRIPTION": "Are you sure you want to delete this conversation?",
|
||||
"CONFIRM": "Delete"
|
||||
"DESCRIPTION": "আপনি কি নিশ্চিতভাবে এই কথোপকথনটি মুছে ফেলতে চান?",
|
||||
"CONFIRM": "মুছে ফেলুন"
|
||||
},
|
||||
"CARD_CONTEXT_MENU": {
|
||||
"PENDING": "Mark as pending",
|
||||
"RESOLVED": "Mark as resolved",
|
||||
"MARK_AS_UNREAD": "Mark as unread",
|
||||
"MARK_AS_READ": "Mark as read",
|
||||
"REOPEN": "Reopen conversation",
|
||||
"PENDING": "বিচারাধীন হিসেবে চিহ্নিত করুন",
|
||||
"RESOLVED": "সমাধান হয়েছে হিসেবে চিহ্নিত করুন",
|
||||
"MARK_AS_UNREAD": "অপঠিত হিসেবে চিহ্নিত করুন",
|
||||
"MARK_AS_READ": "পড়া হয়েছে হিসেবে চিহ্নিত করুন",
|
||||
"REOPEN": "আলোচনা পুনরায় খুলুন",
|
||||
"SNOOZE": {
|
||||
"TITLE": "Snooze",
|
||||
"NEXT_REPLY": "Until next reply",
|
||||
"TOMORROW": "Until tomorrow",
|
||||
"NEXT_WEEK": "Until next week"
|
||||
"TITLE": "স্নুজ",
|
||||
"NEXT_REPLY": "পরবর্তী উত্তর পর্যন্ত",
|
||||
"TOMORROW": "আগামীকাল পর্যন্ত",
|
||||
"NEXT_WEEK": "পরবর্তী সপ্তাহ পর্যন্ত"
|
||||
},
|
||||
"ASSIGN_AGENT": "Assign agent",
|
||||
"ASSIGN_LABEL": "Assign label",
|
||||
"AGENTS_LOADING": "Loading agents...",
|
||||
"ASSIGN_TEAM": "Assign team",
|
||||
"DELETE": "Delete conversation",
|
||||
"OPEN_IN_NEW_TAB": "Open in new tab",
|
||||
"COPY_LINK": "Copy conversation link",
|
||||
"COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
|
||||
"ASSIGN_AGENT": "এজেন্ট নির্ধারণ করুন",
|
||||
"ASSIGN_LABEL": "লেবেল নির্ধারণ করুন",
|
||||
"AGENTS_LOADING": "এজেন্ট লোড হচ্ছে...",
|
||||
"ASSIGN_TEAM": "টিম নির্ধারণ করুন",
|
||||
"DELETE": "কথোপকথন মুছে ফেলুন",
|
||||
"OPEN_IN_NEW_TAB": "নতুন ট্যাবে খুলুন",
|
||||
"COPY_LINK": "কথোপকথনের লিংক কপি করুন",
|
||||
"COPY_LINK_SUCCESS": "কথোপকথনের লিংক ক্লিপবোর্ডে কপি হয়েছে",
|
||||
"API": {
|
||||
"AGENT_ASSIGNMENT": {
|
||||
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
|
||||
"FAILED": "Couldn't assign agent. Please try again."
|
||||
"FAILED": "এজেন্ট নির্ধারণ করা যায়নি। আবার চেষ্টা করুন।"
|
||||
},
|
||||
"LABEL_ASSIGNMENT": {
|
||||
"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
|
||||
"FAILED": "Couldn't assign label. Please try again."
|
||||
"FAILED": "লেবেল নির্ধারণ করা যায়নি। আবার চেষ্টা করুন।"
|
||||
},
|
||||
"LABEL_REMOVAL": {
|
||||
"SUCCESFUL": "Removed label #{labelName} from conversation id {conversationId}",
|
||||
"FAILED": "Couldn't remove label. Please try again."
|
||||
"FAILED": "লেবেল সরানো যায়নি। অনুগ্রহ করে আবার চেষ্টা করুন।"
|
||||
},
|
||||
"TEAM_ASSIGNMENT": {
|
||||
"SUCCESFUL": "Assigned team \"{team}\" to conversation id {conversationId}",
|
||||
"FAILED": "Couldn't assign team. Please try again."
|
||||
"FAILED": "টিম নির্ধারণ করা যায়নি। আবার চেষ্টা করুন।"
|
||||
}
|
||||
}
|
||||
},
|
||||
"FOOTER": {
|
||||
"MESSAGE_SIGN_TOOLTIP": "Message signature",
|
||||
"ENABLE_SIGN_TOOLTIP": "Enable signature",
|
||||
"DISABLE_SIGN_TOOLTIP": "Disable signature",
|
||||
"MSG_INPUT": "Shift + enter for new line. Start with '/' to select a Canned Response.",
|
||||
"PRIVATE_MSG_INPUT": "Shift + enter for new line. This will be visible only to Agents",
|
||||
"MESSAGING_RESTRICTED": "You cannot reply to this conversation",
|
||||
"MESSAGING_RESTRICTED_WHATSAPP": "You can only reply using a template message due to 24-hour message window restriction",
|
||||
"MESSAGING_RESTRICTED_API": "You can only reply using a template message due to message window restriction",
|
||||
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Message signature is not configured, please configure it in profile settings.",
|
||||
"COPILOT_MSG_INPUT": "Give copilot additional prompts, or ask anything else... Press enter to send follow-up",
|
||||
"CLICK_HERE": "Click here to update",
|
||||
"WHATSAPP_TEMPLATES": "Whatsapp Templates"
|
||||
"MESSAGE_SIGN_TOOLTIP": "বার্তার স্বাক্ষর",
|
||||
"ENABLE_SIGN_TOOLTIP": "স্বাক্ষর চালু করুন",
|
||||
"DISABLE_SIGN_TOOLTIP": "স্বাক্ষর বন্ধ করুন",
|
||||
"MSG_INPUT": "নতুন লাইনের জন্য Shift + Enter চাপুন। Canned Response বাছাই করতে '/' দিয়ে শুরু করুন।",
|
||||
"PRIVATE_MSG_INPUT": "নতুন লাইনের জন্য Shift + Enter চাপুন। এটি শুধু এজেন্টদের জন্য দৃশ্যমান হবে",
|
||||
"MESSAGING_RESTRICTED": "আপনি এই কথোপকথনে উত্তর দিতে পারবেন না",
|
||||
"MESSAGING_RESTRICTED_WHATSAPP": "২৪ ঘণ্টার বার্তা সীমাবদ্ধতার কারণে শুধু টেমপ্লেট বার্তা দিয়ে উত্তর দিতে পারবেন",
|
||||
"MESSAGING_RESTRICTED_API": "বার্তা উইন্ডো সীমাবদ্ধতার কারণে শুধু টেমপ্লেট বার্তা দিয়ে উত্তর দিতে পারবেন",
|
||||
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "বার্তার স্বাক্ষর কনফিগার করা হয়নি, প্রোফাইল সেটিংসে কনফিগার করুন।",
|
||||
"COPILOT_MSG_INPUT": "Copilot-কে আরও নির্দেশ দিন বা অন্য কিছু জিজ্ঞাসা করুন... ফলো-আপ পাঠাতে এন্টার চাপুন",
|
||||
"CLICK_HERE": "আপডেট করতে এখানে ক্লিক করুন",
|
||||
"WHATSAPP_TEMPLATES": "Whatsapp টেমপ্লেট"
|
||||
},
|
||||
"REPLYBOX": {
|
||||
"REPLY": "Reply",
|
||||
"PRIVATE_NOTE": "Private Note",
|
||||
"SEND": "Send",
|
||||
"CREATE": "Add Note",
|
||||
"INSERT_READ_MORE": "Read more",
|
||||
"DISMISS_REPLY": "Dismiss reply",
|
||||
"REPLYING_TO": "Replying to:",
|
||||
"TIP_EMOJI_ICON": "Show emoji selector",
|
||||
"TIP_ATTACH_ICON": "Attach files",
|
||||
"TIP_AUDIORECORDER_ICON": "Record audio",
|
||||
"TIP_AUDIORECORDER_PERMISSION": "Allow access to audio",
|
||||
"TIP_AUDIORECORDER_ERROR": "Could not open the audio",
|
||||
"DRAG_DROP": "Drag and drop here to attach",
|
||||
"START_AUDIO_RECORDING": "Start audio recording",
|
||||
"STOP_AUDIO_RECORDING": "Stop audio recording",
|
||||
"COPILOT_THINKING": "Copilot is thinking",
|
||||
"REPLY": "উত্তর দিন",
|
||||
"PRIVATE_NOTE": "ব্যক্তিগত নোট",
|
||||
"SEND": "পাঠান",
|
||||
"CREATE": "নোট যোগ করুন",
|
||||
"INSERT_READ_MORE": "আরও পড়ুন",
|
||||
"DISMISS_REPLY": "উত্তর বাতিল করুন",
|
||||
"REPLYING_TO": "উত্তর দিচ্ছেন:",
|
||||
"TIP_EMOJI_ICON": "ইমোজি সিলেক্টর দেখান",
|
||||
"TIP_ATTACH_ICON": "ফাইল সংযুক্ত করুন",
|
||||
"TIP_AUDIORECORDER_ICON": "অডিও রেকর্ড করুন",
|
||||
"TIP_AUDIORECORDER_PERMISSION": "অডিও অ্যাক্সেসের অনুমতি দিন",
|
||||
"TIP_AUDIORECORDER_ERROR": "অডিও খোলা যায়নি",
|
||||
"DRAG_DROP": "সংযুক্ত করতে এখানে ড্র্যাগ ও ড্রপ করুন",
|
||||
"START_AUDIO_RECORDING": "অডিও রেকর্ডিং শুরু করুন",
|
||||
"STOP_AUDIO_RECORDING": "অডিও রেকর্ডিং বন্ধ করুন",
|
||||
"COPILOT_THINKING": "Copilot ভাবছে",
|
||||
"EMAIL_HEAD": {
|
||||
"TO": "TO",
|
||||
"ADD_BCC": "Add bcc",
|
||||
"ADD_BCC": "বিসিসি যোগ করুন",
|
||||
"CC": {
|
||||
"LABEL": "CC",
|
||||
"PLACEHOLDER": "Emails separated by commas",
|
||||
"ERROR": "Please enter valid email addresses"
|
||||
"PLACEHOLDER": "কমা দিয়ে আলাদা ইমেইল",
|
||||
"ERROR": "সঠিক ইমেইল ঠিকানা দিন"
|
||||
},
|
||||
"BCC": {
|
||||
"LABEL": "BCC",
|
||||
"PLACEHOLDER": "Emails separated by commas",
|
||||
"ERROR": "Please enter valid email addresses"
|
||||
"PLACEHOLDER": "কমা দিয়ে আলাদা ইমেইল",
|
||||
"ERROR": "বৈধ ইমেইল ঠিকানা দিন"
|
||||
}
|
||||
},
|
||||
"UNDEFINED_VARIABLES": {
|
||||
"TITLE": "Undefined variables",
|
||||
"TITLE": "অনির্ধারিত ভেরিয়েবল",
|
||||
"MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
|
||||
"CONFIRM": {
|
||||
"YES": "Send",
|
||||
"CANCEL": "Cancel"
|
||||
"YES": "পাঠান",
|
||||
"CANCEL": "বাতিল"
|
||||
}
|
||||
},
|
||||
"QUOTED_REPLY": {
|
||||
"ENABLE_TOOLTIP": "Include quoted email thread",
|
||||
"DISABLE_TOOLTIP": "Don't include quoted email thread",
|
||||
"REMOVE_PREVIEW": "Remove quoted email thread",
|
||||
"COLLAPSE": "Collapse preview",
|
||||
"EXPAND": "Expand preview"
|
||||
"ENABLE_TOOLTIP": "উদ্ধৃত ইমেইল থ্রেড যুক্ত করুন",
|
||||
"DISABLE_TOOLTIP": "উদ্ধৃত ইমেইল থ্রেড যুক্ত করবেন না",
|
||||
"REMOVE_PREVIEW": "উদ্ধৃত ইমেইল থ্রেড সরান",
|
||||
"COLLAPSE": "প্রিভিউ সংকুচিত করুন",
|
||||
"EXPAND": "প্রিভিউ বড় করুন"
|
||||
}
|
||||
},
|
||||
"VISIBLE_TO_AGENTS": "Private Note: Only visible to you and your team",
|
||||
"CHANGE_STATUS": "Conversation status changed",
|
||||
"CHANGE_STATUS_FAILED": "Conversation status change failed",
|
||||
"CHANGE_AGENT": "Conversation Assignee changed",
|
||||
"CHANGE_AGENT_FAILED": "Assignee change failed",
|
||||
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
|
||||
"ASSIGN_LABEL_FAILED": "Label assignment failed",
|
||||
"CHANGE_TEAM": "Conversation team changed",
|
||||
"SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
|
||||
"FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
|
||||
"VISIBLE_TO_AGENTS": "ব্যক্তিগত নোট: শুধু আপনি ও আপনার টিম দেখতে পারবেন",
|
||||
"CHANGE_STATUS": "কথোপকথনের অবস্থা পরিবর্তিত হয়েছে",
|
||||
"CHANGE_STATUS_FAILED": "কনভার্সেশনের স্ট্যাটাস পরিবর্তন ব্যর্থ হয়েছে",
|
||||
"CHANGE_AGENT": "কথোপকথনের দায়িত্বপ্রাপ্ত ব্যক্তি পরিবর্তিত হয়েছে",
|
||||
"CHANGE_AGENT_FAILED": "অ্যাসাইনি পরিবর্তন ব্যর্থ হয়েছে",
|
||||
"ASSIGN_LABEL_SUCCESFUL": "লেবেল সফলভাবে নির্ধারণ হয়েছে",
|
||||
"ASSIGN_LABEL_FAILED": "লেবেল নির্ধারণ ব্যর্থ হয়েছে",
|
||||
"CHANGE_TEAM": "আলাপের টিম পরিবর্তন হয়েছে",
|
||||
"SUCCESS_DELETE_CONVERSATION": "কথোপকথন সফলভাবে মুছে ফেলা হয়েছে",
|
||||
"FAIL_DELETE_CONVERSATION": "কথোপকথন মুছে ফেলা যায়নি! আবার চেষ্টা করুন",
|
||||
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
|
||||
"FILE_TYPE_NOT_SUPPORTED": "This {fileName} file type is not supported in this conversation",
|
||||
"MESSAGE_ERROR": "Unable to send this message, please try again later",
|
||||
"SENT_BY": "Sent by:",
|
||||
"MESSAGE_ERROR": "বার্তাটি পাঠানো যায়নি, পরে আবার চেষ্টা করুন",
|
||||
"SENT_BY": "প্রেরক:",
|
||||
"BOT": "Bot",
|
||||
"NATIVE_APP": "Native app",
|
||||
"NATIVE_APP_ADVISORY": "This message was sent from the native app. Reply from Chatwoot to maintain the message window.",
|
||||
"SEND_FAILED": "Couldn't send message! Try again",
|
||||
"TRY_AGAIN": "retry",
|
||||
"NATIVE_APP": "নেটিভ অ্যাপ",
|
||||
"NATIVE_APP_ADVISORY": "এই বার্তাটি নেটিভ অ্যাপ থেকে পাঠানো হয়েছে। বার্তা উইন্ডো বজায় রাখতে Chatwoot থেকে উত্তর দিন।",
|
||||
"SEND_FAILED": "বার্তা পাঠানো যায়নি! আবার চেষ্টা করুন",
|
||||
"TRY_AGAIN": "পুনরায় চেষ্টা করুন",
|
||||
"ASSIGNMENT": {
|
||||
"SELECT_AGENT": "Select Agent",
|
||||
"REMOVE": "Remove",
|
||||
"ASSIGN": "Assign"
|
||||
"SELECT_AGENT": "এজেন্ট নির্বাচন করুন",
|
||||
"REMOVE": "সরান",
|
||||
"ASSIGN": "নিয়োগ করুন"
|
||||
},
|
||||
"CONTEXT_MENU": {
|
||||
"COPY": "Copy",
|
||||
"REPLY_TO": "Reply to this message",
|
||||
"DELETE": "Delete",
|
||||
"CREATE_A_CANNED_RESPONSE": "Add to canned responses",
|
||||
"TRANSLATE": "Translate",
|
||||
"COPY_PERMALINK": "Copy link to the message",
|
||||
"LINK_COPIED": "Message URL copied to the clipboard",
|
||||
"COPY": "কপি করুন",
|
||||
"REPLY_TO": "এই বার্তায় উত্তর দিন",
|
||||
"DELETE": "মুছুন",
|
||||
"CREATE_A_CANNED_RESPONSE": "ক্যানড রেসপন্সে যোগ করুন",
|
||||
"TRANSLATE": "অনুবাদ করুন",
|
||||
"COPY_PERMALINK": "বার্তার লিঙ্ক কপি করুন",
|
||||
"LINK_COPIED": "বার্তার URL ক্লিপবোর্ডে কপি হয়েছে",
|
||||
"DELETE_CONFIRMATION": {
|
||||
"TITLE": "Are you sure you want to delete this message?",
|
||||
"MESSAGE": "You cannot undo this action",
|
||||
"DELETE": "Delete",
|
||||
"CANCEL": "Cancel"
|
||||
"TITLE": "আপনি কি নিশ্চিত এই বার্তাটি মুছে ফেলতে চান?",
|
||||
"MESSAGE": "এই কাজটি পূর্বাবস্থায় ফেরানো যাবে না",
|
||||
"DELETE": "মুছে ফেলুন",
|
||||
"CANCEL": "বাতিল করুন"
|
||||
}
|
||||
},
|
||||
"SIDEBAR": {
|
||||
"CONTACT": "Contact",
|
||||
"CONTACT": "যোগাযোগ",
|
||||
"COPILOT": "Copilot"
|
||||
},
|
||||
"VOICE_WIDGET": {
|
||||
"INCOMING_CALL": "Incoming call",
|
||||
"OUTGOING_CALL": "Outgoing call",
|
||||
"CALL_IN_PROGRESS": "Call in progress",
|
||||
"NOT_ANSWERED_YET": "Not answered yet",
|
||||
"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
|
||||
"REJECT_CALL": "Reject",
|
||||
"JOIN_CALL": "Join call",
|
||||
"END_CALL": "End call"
|
||||
"INCOMING_CALL": "আসন্ন কল",
|
||||
"OUTGOING_CALL": "প্রেরিত কল",
|
||||
"CALL_IN_PROGRESS": "কল চলছে",
|
||||
"NOT_ANSWERED_YET": "এখনও উত্তর পাওয়া যায়নি",
|
||||
"HANDLED_IN_ANOTHER_TAB": "অন্য ট্যাবে পরিচালিত হচ্ছে",
|
||||
"REJECT_CALL": "প্রত্যাখ্যান করুন",
|
||||
"JOIN_CALL": "কলে যোগ দিন",
|
||||
"END_CALL": "কল শেষ করুন"
|
||||
}
|
||||
},
|
||||
"EMAIL_TRANSCRIPT": {
|
||||
"TITLE": "Send conversation transcript",
|
||||
"DESC": "Send a copy of the conversation transcript to the specified email address",
|
||||
"SUBMIT": "Submit",
|
||||
"CANCEL": "Cancel",
|
||||
"SEND_EMAIL_SUCCESS": "The chat transcript was sent successfully",
|
||||
"SEND_EMAIL_ERROR": "There was an error, please try again",
|
||||
"SEND_EMAIL_PAYMENT_REQUIRED": "Email transcript is not available on your current plan. Please upgrade to use this feature.",
|
||||
"TITLE": "কথোপকথনের ট্রান্সক্রিপ্ট পাঠান",
|
||||
"DESC": "নির্দিষ্ট ইমেইল ঠিকানায় কথোপকথনের ট্রান্সক্রিপ্ট পাঠান",
|
||||
"SUBMIT": "জমা দিন",
|
||||
"CANCEL": "বাতিল করুন",
|
||||
"SEND_EMAIL_SUCCESS": "চ্যাট ট্রান্সক্রিপ্ট সফলভাবে পাঠানো হয়েছে",
|
||||
"SEND_EMAIL_ERROR": "একটি ত্রুটি হয়েছে, অনুগ্রহ করে আবার চেষ্টা করুন",
|
||||
"SEND_EMAIL_PAYMENT_REQUIRED": "আপনার বর্তমান প্ল্যানে ইমেইল ট্রান্সক্রিপ্ট সুবিধা নেই। এই ফিচারটি ব্যবহার করতে প্ল্যান আপগ্রেড করুন।",
|
||||
"FORM": {
|
||||
"SEND_TO_CONTACT": "Send the transcript to the customer",
|
||||
"SEND_TO_AGENT": "Send the transcript to the assigned agent",
|
||||
"SEND_TO_OTHER_EMAIL_ADDRESS": "Send the transcript to another email address",
|
||||
"SEND_TO_CONTACT": "গ্রাহককে ট্রান্সক্রিপ্ট পাঠান",
|
||||
"SEND_TO_AGENT": "নিয়োজিত এজেন্টকে ট্রান্সক্রিপ্ট পাঠান",
|
||||
"SEND_TO_OTHER_EMAIL_ADDRESS": "অন্য ইমেইল ঠিকানায় ট্রান্সক্রিপ্ট পাঠান",
|
||||
"EMAIL": {
|
||||
"PLACEHOLDER": "Enter an email address",
|
||||
"ERROR": "Please enter a valid email address"
|
||||
"PLACEHOLDER": "ইমেইল ঠিকানা লিখুন",
|
||||
"ERROR": "একটি বৈধ ইমেইল ঠিকানা লিখুন"
|
||||
}
|
||||
}
|
||||
},
|
||||
@@ -323,120 +323,120 @@
|
||||
"GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
|
||||
"GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
|
||||
"GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
|
||||
"READ_LATEST_UPDATES": "Read our latest updates",
|
||||
"READ_LATEST_UPDATES": "আমাদের সর্বশেষ আপডেট পড়ুন",
|
||||
"ALL_CONVERSATION": {
|
||||
"TITLE": "All your conversations in one place",
|
||||
"DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status.",
|
||||
"NEW_LINK": "Click here to create an inbox"
|
||||
"TITLE": "আপনার সব কথোপকথন এক জায়গায়",
|
||||
"DESCRIPTION": "একটি ড্যাশবোর্ডে আপনার গ্রাহকদের সব কথোপকথন দেখুন। আপনি চ্যানেল, লেবেল ও স্ট্যাটাস অনুযায়ী ফিল্টার করতে পারবেন।",
|
||||
"NEW_LINK": "ইনবক্স তৈরি করতে এখানে ক্লিক করুন"
|
||||
},
|
||||
"TEAM_MEMBERS": {
|
||||
"TITLE": "Invite your team members",
|
||||
"DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email addresses to the agent list.",
|
||||
"NEW_LINK": "Click here to invite a team member"
|
||||
"TITLE": "আপনার টিম সদস্যদের আমন্ত্রণ জানান",
|
||||
"DESCRIPTION": "আপনি যখন গ্রাহকের সাথে কথা বলার জন্য প্রস্তুতি নিচ্ছেন, তখন সহায়তার জন্য আপনার টিমমেটদের যুক্ত করুন। এজেন্ট তালিকায় তাদের ইমেইল ঠিকানা যোগ করে আমন্ত্রণ জানাতে পারেন।",
|
||||
"NEW_LINK": "টিম সদস্য আমন্ত্রণ জানাতে এখানে ক্লিক করুন"
|
||||
},
|
||||
"LABELS": {
|
||||
"TITLE": "Organize conversations with labels",
|
||||
"DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
|
||||
"NEW_LINK": "Click here to create tags"
|
||||
"TITLE": "লেবেল দিয়ে কথোপকথন সাজান",
|
||||
"DESCRIPTION": "লেবেল ব্যবহার করে সহজেই কথোপকথন শ্রেণিবদ্ধ করুন। যেমন #support-enquiry, #billing-question ইত্যাদি লেবেল তৈরি করুন, পরে কথোপকথনে ব্যবহার করতে পারবেন।",
|
||||
"NEW_LINK": "ট্যাগ তৈরি করতে এখানে ক্লিক করুন"
|
||||
},
|
||||
"CANNED_RESPONSES": {
|
||||
"TITLE": "Create canned responses",
|
||||
"DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
|
||||
"NEW_LINK": "Click here to create a canned response"
|
||||
"TITLE": "ক্যানড রেসপন্স তৈরি করুন",
|
||||
"DESCRIPTION": "আগে থেকে লেখা দ্রুত উত্তর টেমপ্লেট দিয়ে সহজেই কথোপকথনে উত্তর দিন। এজেন্টরা '/' চিহ্ন ও শর্টকোড লিখে দ্রুত উত্তর যোগ করতে পারেন।",
|
||||
"NEW_LINK": "ক্যানড রেসপন্স তৈরি করতে এখানে ক্লিক করুন"
|
||||
}
|
||||
},
|
||||
"CONVERSATION_SIDEBAR": {
|
||||
"ASSIGNEE_LABEL": "Assigned Agent",
|
||||
"SELF_ASSIGN": "Assign to me",
|
||||
"TEAM_LABEL": "Assigned Team",
|
||||
"ASSIGNEE_LABEL": "নিযুক্ত এজেন্ট",
|
||||
"SELF_ASSIGN": "নিজেকে নির্ধারণ করুন",
|
||||
"TEAM_LABEL": "নিযুক্ত টিম",
|
||||
"SELECT": {
|
||||
"PLACEHOLDER": "None"
|
||||
"PLACEHOLDER": "কিছুই না"
|
||||
},
|
||||
"ACCORDION": {
|
||||
"CONTACT_DETAILS": "Contact Details",
|
||||
"CONVERSATION_ACTIONS": "Conversation Actions",
|
||||
"CONVERSATION_LABELS": "Conversation Labels",
|
||||
"CONVERSATION_INFO": "Conversation Information",
|
||||
"CONTACT_NOTES": "Contact Notes",
|
||||
"CONTACT_ATTRIBUTES": "Contact Attributes",
|
||||
"PREVIOUS_CONVERSATION": "Previous Conversations",
|
||||
"MACROS": "Macros",
|
||||
"LINEAR_ISSUES": "Linked Linear Issues",
|
||||
"SHOPIFY_ORDERS": "Shopify Orders"
|
||||
"CONTACT_DETAILS": "যোগাযোগের বিবরণ",
|
||||
"CONVERSATION_ACTIONS": "আলোচনার কার্যক্রম",
|
||||
"CONVERSATION_LABELS": "আলোচনার লেবেল",
|
||||
"CONVERSATION_INFO": "আলোচনার তথ্য",
|
||||
"CONTACT_NOTES": "যোগাযোগ নোট",
|
||||
"CONTACT_ATTRIBUTES": "যোগাযোগের বৈশিষ্ট্য",
|
||||
"PREVIOUS_CONVERSATION": "পূর্বের আলোচনা",
|
||||
"MACROS": "ম্যাক্রো",
|
||||
"LINEAR_ISSUES": "সংযুক্ত Linear সমস্যা",
|
||||
"SHOPIFY_ORDERS": "Shopify অর্ডার"
|
||||
},
|
||||
"SHOPIFY": {
|
||||
"ORDER_ID": "Order #{id}",
|
||||
"ERROR": "Error loading orders",
|
||||
"NO_SHOPIFY_ORDERS": "No orders found",
|
||||
"ERROR": "অর্ডার লোড করতে সমস্যা হয়েছে",
|
||||
"NO_SHOPIFY_ORDERS": "কোনো অর্ডার পাওয়া যায়নি",
|
||||
"FINANCIAL_STATUS": {
|
||||
"PENDING": "Pending",
|
||||
"AUTHORIZED": "Authorized",
|
||||
"PARTIALLY_PAID": "Partially Paid",
|
||||
"PAID": "Paid",
|
||||
"PARTIALLY_REFUNDED": "Partially Refunded",
|
||||
"REFUNDED": "Refunded",
|
||||
"VOIDED": "Voided"
|
||||
"PENDING": "অপেক্ষমাণ",
|
||||
"AUTHORIZED": "অনুমোদিত",
|
||||
"PARTIALLY_PAID": "আংশিক পরিশোধিত",
|
||||
"PAID": "পরিশোধিত",
|
||||
"PARTIALLY_REFUNDED": "আংশিক ফেরত",
|
||||
"REFUNDED": "ফেরত",
|
||||
"VOIDED": "বাতিল"
|
||||
},
|
||||
"FULFILLMENT_STATUS": {
|
||||
"FULFILLED": "Fulfilled",
|
||||
"PARTIALLY_FULFILLED": "Partially Fulfilled",
|
||||
"UNFULFILLED": "Unfulfilled"
|
||||
"FULFILLED": "সম্পন্ন",
|
||||
"PARTIALLY_FULFILLED": "আংশিক সম্পন্ন",
|
||||
"UNFULFILLED": "অসম্পন্ন"
|
||||
}
|
||||
}
|
||||
},
|
||||
"CONVERSATION_CUSTOM_ATTRIBUTES": {
|
||||
"ADD_BUTTON_TEXT": "Create attribute",
|
||||
"NO_RECORDS_FOUND": "No attributes found",
|
||||
"ADD_BUTTON_TEXT": "অ্যাট্রিবিউট তৈরি করুন",
|
||||
"NO_RECORDS_FOUND": "কোনো অ্যাট্রিবিউট পাওয়া যায়নি",
|
||||
"UPDATE": {
|
||||
"SUCCESS": "Attribute updated successfully",
|
||||
"ERROR": "Unable to update attribute. Please try again later"
|
||||
"SUCCESS": "অ্যাট্রিবিউট সফলভাবে আপডেট হয়েছে",
|
||||
"ERROR": "অ্যাট্রিবিউট আপডেট করা যায়নি। পরে আবার চেষ্টা করুন"
|
||||
},
|
||||
"ADD": {
|
||||
"TITLE": "Add",
|
||||
"SUCCESS": "Attribute added successfully",
|
||||
"ERROR": "Unable to add attribute. Please try again later"
|
||||
"TITLE": "যোগ করুন",
|
||||
"SUCCESS": "অ্যাট্রিবিউট সফলভাবে যোগ হয়েছে",
|
||||
"ERROR": "অ্যাট্রিবিউট যোগ করা যায়নি। পরে আবার চেষ্টা করুন"
|
||||
},
|
||||
"DELETE": {
|
||||
"SUCCESS": "Attribute deleted successfully",
|
||||
"ERROR": "Unable to delete attribute. Please try again later"
|
||||
"SUCCESS": "অ্যাট্রিবিউট সফলভাবে মুছে ফেলা হয়েছে",
|
||||
"ERROR": "অ্যাট্রিবিউট মুছে ফেলা যায়নি। পরে আবার চেষ্টা করুন"
|
||||
},
|
||||
"ATTRIBUTE_SELECT": {
|
||||
"TITLE": "Add attributes",
|
||||
"PLACEHOLDER": "Search attributes",
|
||||
"NO_RESULT": "No attributes found"
|
||||
"TITLE": "অ্যাট্রিবিউট যোগ করুন",
|
||||
"PLACEHOLDER": "অ্যাট্রিবিউট অনুসন্ধান করুন",
|
||||
"NO_RESULT": "কোনো অ্যাট্রিবিউট পাওয়া যায়নি"
|
||||
}
|
||||
},
|
||||
"EMAIL_HEADER": {
|
||||
"FROM": "From",
|
||||
"TO": "To",
|
||||
"BCC": "Bcc",
|
||||
"CC": "Cc",
|
||||
"SUBJECT": "Subject",
|
||||
"EXPAND": "Expand email"
|
||||
"FROM": "প্রেরক",
|
||||
"TO": "প্রাপক",
|
||||
"BCC": "বিসিসি",
|
||||
"CC": "সিসি",
|
||||
"SUBJECT": "বিষয়",
|
||||
"EXPAND": "ইমেইল প্রসারিত করুন"
|
||||
},
|
||||
"CONVERSATION_PARTICIPANTS": {
|
||||
"SIDEBAR_MENU_TITLE": "Participating",
|
||||
"SIDEBAR_TITLE": "Conversation participants",
|
||||
"NO_RECORDS_FOUND": "No results found",
|
||||
"ADD_PARTICIPANTS": "Select participants",
|
||||
"SIDEBAR_MENU_TITLE": "অংশগ্রহণকারী",
|
||||
"SIDEBAR_TITLE": "আলোচনার অংশগ্রহণকারীরা",
|
||||
"NO_RECORDS_FOUND": "কোনো ফলাফল পাওয়া যায়নি",
|
||||
"ADD_PARTICIPANTS": "অংশগ্রহণকারী নির্বাচন করুন",
|
||||
"REMANING_PARTICIPANTS_TEXT": "+{count} others",
|
||||
"REMANING_PARTICIPANT_TEXT": "+{count} other",
|
||||
"TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
|
||||
"TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
|
||||
"NO_PARTICIPANTS_TEXT": "No one is participating!.",
|
||||
"WATCH_CONVERSATION": "Join conversation",
|
||||
"YOU_ARE_WATCHING": "You are participating",
|
||||
"WATCH_CONVERSATION": "আলাপচারিতায় যোগ দিন",
|
||||
"YOU_ARE_WATCHING": "আপনি অংশগ্রহণ করছেন",
|
||||
"API": {
|
||||
"ERROR_MESSAGE": "Could not update, try again!",
|
||||
"SUCCESS_MESSAGE": "Participants updated!"
|
||||
"ERROR_MESSAGE": "আপডেট করা যায়নি, আবার চেষ্টা করুন!",
|
||||
"SUCCESS_MESSAGE": "অংশগ্রহণকারীরা আপডেট হয়েছে!"
|
||||
}
|
||||
},
|
||||
"TRANSLATE_MODAL": {
|
||||
"TITLE": "View translated content",
|
||||
"TITLE": "অনুবাদিত বিষয়বস্তু দেখুন",
|
||||
"DESC": "You can view the translated content in each langauge.",
|
||||
"ORIGINAL_CONTENT": "Original Content",
|
||||
"TRANSLATED_CONTENT": "Translated Content",
|
||||
"NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
|
||||
"ORIGINAL_CONTENT": "মূল বিষয়বস্তু",
|
||||
"TRANSLATED_CONTENT": "অনুবাদিত বিষয়বস্তু",
|
||||
"NO_TRANSLATIONS_AVAILABLE": "এই বিষয়বস্তুর জন্য কোনো অনুবাদ নেই"
|
||||
},
|
||||
"TYPING": {
|
||||
"ONE": "{user} is typing",
|
||||
@@ -444,9 +444,9 @@
|
||||
"MULTIPLE": "{user} and {count} others are typing"
|
||||
},
|
||||
"COPILOT": {
|
||||
"TRY_THESE_PROMPTS": "Try these prompts"
|
||||
"TRY_THESE_PROMPTS": "এই পরামর্শগুলো চেষ্টা করুন"
|
||||
},
|
||||
"GALLERY_VIEW": {
|
||||
"ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
|
||||
"ERROR_DOWNLOADING": "সংযুক্তি ডাউনলোড করা যাচ্ছে না। আবার চেষ্টা করুন"
|
||||
}
|
||||
}
|
||||
|
||||
@@ -126,7 +126,7 @@
|
||||
},
|
||||
"HELP_TEXT": {
|
||||
"TITLE": "Slack ইন্টিগ্রেশন কীভাবে ব্যবহার করবেন?",
|
||||
"BODY": "With this integration, all of your incoming conversations will be synced to the ***{selectedChannelName}*** channel in your Slack workspace. You can manage all your customer conversations right within the channel and never miss a message.\n\nHere are the main features of the integration:\n\n**Respond to conversations from within Slack:** To respond to a conversation in the ***{selectedChannelName}*** Slack channel, simply type out your message and send it as a thread. This will create a response back to the customer through Chatwoot. It's that simple!\n\n **Create private notes:** If you want to create private notes instead of replies, start your message with ***`note:`***. This ensures that your message is kept private and won't be visible to the customer.\n\n**Associate an agent profile:** If the person who replied on Slack has an agent profile in Chatwoot under the same email, the replies will be associated with that agent profile automatically. This means you can easily track who said what and when. On the other hand, when the replier doesn't have an associated agent profile, the replies will appear from the bot profile to the customer.",
|
||||
"BODY": "এই ইন্টিগ্রেশনের মাধ্যমে, আপনার সমস্ত ইনকামিং কথোপকথন আপনার Slack ওয়ার্কস্পেসের ***{selectedChannelName}*** চ্যানেলে সিঙ্ক হবে। আপনি এই চ্যানেল থেকেই আপনার গ্রাহকদের সব কথোপকথন পরিচালনা করতে পারবেন এবং কোনো মেসেজ মিস করবেন না।\n\nএই ইন্টিগ্রেশনের প্রধান বৈশিষ্ট্যগুলো:\n\n**Slack থেকেই কথোপকথনে উত্তর দিন:** ***{selectedChannelName}*** Slack চ্যানেলে কোনো কথোপকথনে উত্তর দিতে, শুধু আপনার মেসেজ লিখে থ্রেড হিসেবে পাঠান। এতে Chatwoot-এর মাধ্যমে গ্রাহককে উত্তর পাঠানো হবে। এটি খুব সহজ!\n\n**প্রাইভেট নোট তৈরি করুন:** উত্তর না দিয়ে যদি প্রাইভেট নোট যোগ করতে চান, তাহলে আপনার মেসেজটি ***`note:`*** দিয়ে শুরু করুন। এতে আপনার মেসেজটি প্রাইভেট থাকবে এবং গ্রাহক দেখতে পারবে না।\n\n**এজেন্ট প্রোফাইল যুক্ত করুন:** Slack-এ উত্তরদাতা যদি একই ইমেইলে Chatwoot-এ এজেন্ট প্রোফাইল থাকে, তাহলে উত্তরগুলো স্বয়ংক্রিয়ভাবে সেই এজেন্ট প্রোফাইলের সাথে যুক্ত হবে। এতে সহজেই জানা যাবে কে কখন কী বলেছেন। অন্যদিকে, যদি উত্তরদাতার কোনো এজেন্ট প্রোফাইল না থাকে, তাহলে উত্তরগুলো গ্রাহকের কাছে বট প্রোফাইল থেকে যাবে।.",
|
||||
"SELECTED": "নির্বাচিত"
|
||||
},
|
||||
"SELECT_CHANNEL": {
|
||||
|
||||
@@ -1,125 +1,125 @@
|
||||
{
|
||||
"REPORT": {
|
||||
"HEADER": "Conversations",
|
||||
"LOADING_CHART": "Loading chart data...",
|
||||
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
|
||||
"DOWNLOAD_CONVERSATION_REPORTS": "Download conversation reports",
|
||||
"DATA_FETCHING_FAILED": "Failed to fetch data, please try again later.",
|
||||
"SUMMARY_FETCHING_FAILED": "Failed to fetch summary, please try again later.",
|
||||
"HEADER": "কথোপকথন",
|
||||
"LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
|
||||
"NO_ENOUGH_DATA": "রিপোর্ট তৈরি করার জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
|
||||
"DOWNLOAD_CONVERSATION_REPORTS": "কথোপকথনের রিপোর্ট ডাউনলোড করুন",
|
||||
"DATA_FETCHING_FAILED": "তথ্য আনতে ব্যর্থ হয়েছে, পরে আবার চেষ্টা করুন।",
|
||||
"SUMMARY_FETCHING_FAILED": "সারাংশ আনতে ব্যর্থ হয়েছে, পরে আবার চেষ্টা করুন।",
|
||||
"METRICS": {
|
||||
"CONVERSATIONS": {
|
||||
"NAME": "Conversations",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "কনভার্সেশন",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"INCOMING_MESSAGES": {
|
||||
"NAME": "Messages received",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "প্রাপ্ত বার্তা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"OUTGOING_MESSAGES": {
|
||||
"NAME": "Messages sent",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "প্রেরিত বার্তা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "প্রথম সাড়া দেওয়ার সময়",
|
||||
"DESC": "( গড় )",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Resolution Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "সমাধানের সময়",
|
||||
"DESC": "( গড় )",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Resolution Count",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "সমাধানের সংখ্যা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"BOT_RESOLUTION_COUNT": {
|
||||
"NAME": "Resolution Count",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "সমাধানের সংখ্যা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"BOT_HANDOFF_COUNT": {
|
||||
"NAME": "Handoff Count",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "হস্তান্তরের সংখ্যা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"REPLY_TIME": {
|
||||
"NAME": "Customer waiting time",
|
||||
"NAME": "গ্রাহকের অপেক্ষার সময়",
|
||||
"TOOLTIP_TEXT": "Waiting time is {metricValue} (based on {conversationCount} replies)",
|
||||
"DESC": ""
|
||||
}
|
||||
},
|
||||
"DATE_RANGE_OPTIONS": {
|
||||
"LAST_7_DAYS": "Last 7 days",
|
||||
"LAST_14_DAYS": "Last 14 days",
|
||||
"LAST_30_DAYS": "Last 30 days",
|
||||
"THIS_MONTH": "This month",
|
||||
"LAST_MONTH": "Last month",
|
||||
"LAST_3_MONTHS": "Last 3 months",
|
||||
"LAST_6_MONTHS": "Last 6 months",
|
||||
"LAST_YEAR": "Last year",
|
||||
"CUSTOM_DATE_RANGE": "Custom date range"
|
||||
"LAST_7_DAYS": "গত ৭ দিন",
|
||||
"LAST_14_DAYS": "গত ১৪ দিন",
|
||||
"LAST_30_DAYS": "গত ৩০ দিন",
|
||||
"THIS_MONTH": "এই মাস",
|
||||
"LAST_MONTH": "গত মাস",
|
||||
"LAST_3_MONTHS": "গত ৩ মাস",
|
||||
"LAST_6_MONTHS": "গত ৬ মাস",
|
||||
"LAST_YEAR": "গত বছর",
|
||||
"CUSTOM_DATE_RANGE": "কাস্টম তারিখ পরিসর"
|
||||
},
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "প্রয়োগ করুন",
|
||||
"PLACEHOLDER": "তারিখ নির্বাচন করুন"
|
||||
},
|
||||
"GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
|
||||
"DURATION_FILTER_LABEL": "Duration",
|
||||
"GROUP_BY_FILTER_DROPDOWN_LABEL": "গ্রুপ করুন",
|
||||
"DURATION_FILTER_LABEL": "সময়কাল",
|
||||
"GROUPING_OPTIONS": {
|
||||
"DAY": "Day",
|
||||
"WEEK": "Week",
|
||||
"MONTH": "Month",
|
||||
"YEAR": "Year"
|
||||
"DAY": "দিন",
|
||||
"WEEK": "সপ্তাহ",
|
||||
"MONTH": "মাস",
|
||||
"YEAR": "বছর"
|
||||
},
|
||||
"GROUP_BY_DAY_OPTIONS": [
|
||||
{
|
||||
"id": 1,
|
||||
"groupBy": "Day"
|
||||
"groupBy": "দিন"
|
||||
}
|
||||
],
|
||||
"GROUP_BY_WEEK_OPTIONS": [
|
||||
{
|
||||
"id": 1,
|
||||
"groupBy": "Day"
|
||||
"groupBy": "দিন"
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"groupBy": "Week"
|
||||
"groupBy": "সপ্তাহ"
|
||||
}
|
||||
],
|
||||
"GROUP_BY_MONTH_OPTIONS": [
|
||||
{
|
||||
"id": 1,
|
||||
"groupBy": "Day"
|
||||
"groupBy": "দিন"
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"groupBy": "Week"
|
||||
"groupBy": "সপ্তাহ"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"groupBy": "Month"
|
||||
"groupBy": "মাস"
|
||||
}
|
||||
],
|
||||
"GROUP_BY_YEAR_OPTIONS": [
|
||||
{
|
||||
"id": 2,
|
||||
"groupBy": "Week"
|
||||
"groupBy": "সপ্তাহ"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"groupBy": "Month"
|
||||
"groupBy": "মাস"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"groupBy": "Year"
|
||||
"groupBy": "বছর"
|
||||
}
|
||||
],
|
||||
"BUSINESS_HOURS": "Business Hours",
|
||||
"BUSINESS_HOURS": "ব্যবসায়িক সময়",
|
||||
"FILTER_ACTIONS": {
|
||||
"CLEAR_FILTER": "Clear filter",
|
||||
"EMPTY_LIST": "No results found"
|
||||
"CLEAR_FILTER": "ফিল্টার পরিষ্কার করুন",
|
||||
"EMPTY_LIST": "কোনও ফলাফল পাওয়া যায়নি"
|
||||
},
|
||||
"PAGINATION": {
|
||||
"RESULTS": "Showing {start} to {end} of {total} results",
|
||||
@@ -127,524 +127,524 @@
|
||||
}
|
||||
},
|
||||
"AGENT_REPORTS": {
|
||||
"HEADER": "Agents Overview",
|
||||
"DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent's name to learn more.",
|
||||
"LOADING_CHART": "Loading chart data...",
|
||||
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
|
||||
"DOWNLOAD_AGENT_REPORTS": "Download agent reports",
|
||||
"FILTER_DROPDOWN_LABEL": "Select Agent",
|
||||
"HEADER": "এজেন্ট সংক্ষিপ্ত বিবরণ",
|
||||
"DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ গুরুত্বপূর্ণ মেট্রিক্সে সহজেই এজেন্ট পারফরম্যান্স ট্র্যাক করুন। আরও জানতে এজেন্টের নাম ক্লিক করুন।",
|
||||
"LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
|
||||
"NO_ENOUGH_DATA": "রিপোর্ট তৈরি করার জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
|
||||
"DOWNLOAD_AGENT_REPORTS": "এজেন্ট রিপোর্ট ডাউনলোড করুন",
|
||||
"FILTER_DROPDOWN_LABEL": "এজেন্ট নির্বাচন করুন",
|
||||
"FILTERS": {
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"AGENTS": "Search agents"
|
||||
"AGENTS": "এজেন্ট খুঁজুন"
|
||||
}
|
||||
},
|
||||
"METRICS": {
|
||||
"CONVERSATIONS": {
|
||||
"NAME": "Conversations",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "কনভার্সেশন",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"INCOMING_MESSAGES": {
|
||||
"NAME": "Incoming Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "আসা বার্তা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"OUTGOING_MESSAGES": {
|
||||
"NAME": "Outgoing Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "প্রেরিত বার্তা",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "প্রথম সাড়া দেওয়ার সময়",
|
||||
"DESC": "( গড় )",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Resolution Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "সমাধান সময়",
|
||||
"DESC": "( গড় )",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Resolution Count",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "সমাধান সংখ্যা",
|
||||
"DESC": "( মোট )"
|
||||
}
|
||||
},
|
||||
"DATE_RANGE": [
|
||||
{
|
||||
"id": 0,
|
||||
"name": "Last 7 days"
|
||||
"name": "গত ৭ দিন"
|
||||
},
|
||||
{
|
||||
"id": 1,
|
||||
"name": "Last 30 days"
|
||||
"name": "গত ৩০ দিন"
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"name": "Last 3 months"
|
||||
"name": "গত ৩ মাস"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"name": "Last 6 months"
|
||||
"name": "গত ৬ মাস"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"name": "Last year"
|
||||
"name": "গত বছর"
|
||||
},
|
||||
{
|
||||
"id": 5,
|
||||
"name": "Custom date range"
|
||||
"name": "কাস্টম তারিখ পরিসর"
|
||||
}
|
||||
],
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "প্রয়োগ করুন",
|
||||
"PLACEHOLDER": "তারিখ পরিসর নির্বাচন করুন"
|
||||
}
|
||||
},
|
||||
"LABEL_REPORTS": {
|
||||
"HEADER": "Labels Overview",
|
||||
"DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
|
||||
"LOADING_CHART": "Loading chart data...",
|
||||
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
|
||||
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
|
||||
"FILTER_DROPDOWN_LABEL": "Select Label",
|
||||
"HEADER": "লেবেল সংক্ষিপ্তসার",
|
||||
"DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ মূল পরিসংখ্যান দিয়ে লেবেলের কার্যকারিতা ট্র্যাক করুন। বিস্তারিত জানতে লেবেলের নাম ক্লিক করুন।",
|
||||
"LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
|
||||
"NO_ENOUGH_DATA": "রিপোর্ট তৈরি করার জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
|
||||
"DOWNLOAD_LABEL_REPORTS": "লেবেল রিপোর্ট ডাউনলোড করুন",
|
||||
"FILTER_DROPDOWN_LABEL": "লেবেল নির্বাচন করুন",
|
||||
"FILTERS": {
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"LABELS": "Search labels"
|
||||
"LABELS": "লেবেল খুঁজুন"
|
||||
}
|
||||
},
|
||||
"METRICS": {
|
||||
"CONVERSATIONS": {
|
||||
"NAME": "Conversations",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "কনভার্সেশন",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"INCOMING_MESSAGES": {
|
||||
"NAME": "Incoming Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "ইনকামিং মেসেজ",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"OUTGOING_MESSAGES": {
|
||||
"NAME": "Outgoing Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "আউটগোয়িং মেসেজ",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "প্রথম সাড়া সময়",
|
||||
"DESC": "( গড় )",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Resolution Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "সমাধানের সময়",
|
||||
"DESC": "( গড় )",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Resolution Count",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "সমাধান সংখ্যা",
|
||||
"DESC": "( মোট )"
|
||||
}
|
||||
},
|
||||
"DATE_RANGE": [
|
||||
{
|
||||
"id": 0,
|
||||
"name": "Last 7 days"
|
||||
"name": "গত ৭ দিন"
|
||||
},
|
||||
{
|
||||
"id": 1,
|
||||
"name": "Last 30 days"
|
||||
"name": "গত ৩০ দিন"
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"name": "Last 3 months"
|
||||
"name": "গত ৩ মাস"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"name": "Last 6 months"
|
||||
"name": "গত ৬ মাস"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"name": "Last year"
|
||||
"name": "গত বছর"
|
||||
},
|
||||
{
|
||||
"id": 5,
|
||||
"name": "Custom date range"
|
||||
"name": "কাস্টম তারিখ পরিসর"
|
||||
}
|
||||
],
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "প্রয়োগ করুন",
|
||||
"PLACEHOLDER": "তারিখের পরিসর নির্বাচন করুন"
|
||||
}
|
||||
},
|
||||
"INBOX_REPORTS": {
|
||||
"HEADER": "Inbox Overview",
|
||||
"DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
|
||||
"LOADING_CHART": "Loading chart data...",
|
||||
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
|
||||
"DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
|
||||
"FILTER_DROPDOWN_LABEL": "Select Inbox",
|
||||
"ALL_INBOXES": "All Inboxes",
|
||||
"SEARCH_INBOX": "Search Inbox",
|
||||
"HEADER": "ইনবক্স সংক্ষিপ্ত বিবরণ",
|
||||
"DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ গুরুত্বপূর্ণ মেট্রিক্সে আপনার ইনবক্সের পারফরম্যান্স এক জায়গায় দ্রুত দেখুন। আরও জানতে ইনবক্সের নাম ক্লিক করুন।",
|
||||
"LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
|
||||
"NO_ENOUGH_DATA": "রিপোর্ট তৈরির জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
|
||||
"DOWNLOAD_INBOX_REPORTS": "ইনবক্স রিপোর্ট ডাউনলোড করুন",
|
||||
"FILTER_DROPDOWN_LABEL": "ইনবক্স নির্বাচন করুন",
|
||||
"ALL_INBOXES": "সব ইনবক্স",
|
||||
"SEARCH_INBOX": "ইনবক্সে খুঁজুন",
|
||||
"FILTERS": {
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"INBOXES": "Search inboxes"
|
||||
"INBOXES": "ইনবক্স খুঁজুন"
|
||||
}
|
||||
},
|
||||
"METRICS": {
|
||||
"CONVERSATIONS": {
|
||||
"NAME": "Conversations",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "কনভার্সেশন",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"INCOMING_MESSAGES": {
|
||||
"NAME": "Incoming Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "ইনকামিং মেসেজ",
|
||||
"DESC": "( মোট )"
|
||||
},
|
||||
"OUTGOING_MESSAGES": {
|
||||
"NAME": "Outgoing Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "প্রেরিত বার্তা",
|
||||
"DESC": "(মোট)"
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "প্রথম সাড়া সময়",
|
||||
"DESC": "(গড়)",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Resolution Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "সমাধানের সময়",
|
||||
"DESC": "(গড়)",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Resolution Count",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "সমাধানের সংখ্যা",
|
||||
"DESC": "(মোট)"
|
||||
}
|
||||
},
|
||||
"DATE_RANGE": [
|
||||
{
|
||||
"id": 0,
|
||||
"name": "Last 7 days"
|
||||
"name": "গত ৭ দিন"
|
||||
},
|
||||
{
|
||||
"id": 1,
|
||||
"name": "Last 30 days"
|
||||
"name": "গত ৩০ দিন"
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"name": "Last 3 months"
|
||||
"name": "গত ৩ মাস"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"name": "Last 6 months"
|
||||
"name": "গত ৬ মাস"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"name": "Last year"
|
||||
"name": "গত বছর"
|
||||
},
|
||||
{
|
||||
"id": 5,
|
||||
"name": "Custom date range"
|
||||
"name": "কাস্টম তারিখ পরিসর"
|
||||
}
|
||||
],
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "প্রয়োগ করুন",
|
||||
"PLACEHOLDER": "তারিখ পরিসর নির্বাচন করুন"
|
||||
}
|
||||
},
|
||||
"TEAM_REPORTS": {
|
||||
"HEADER": "Team Overview",
|
||||
"DESCRIPTION": "Get a snapshot of your team's performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
|
||||
"LOADING_CHART": "Loading chart data...",
|
||||
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
|
||||
"DOWNLOAD_TEAM_REPORTS": "Download team reports",
|
||||
"FILTER_DROPDOWN_LABEL": "Select Team",
|
||||
"HEADER": "টিমের সারসংক্ষেপ",
|
||||
"DESCRIPTION": "কথোপকথন, সাড়া দেওয়ার সময়, সমাধানের সময় ও সমাধানকৃত কেসসহ গুরুত্বপূর্ণ মেট্রিক্সে আপনার টিমের পারফরম্যান্সের সারসংক্ষেপ দেখুন। আরও জানতে টিমের নাম ক্লিক করুন।",
|
||||
"LOADING_CHART": "চার্ট ডেটা লোড হচ্ছে...",
|
||||
"NO_ENOUGH_DATA": "রিপোর্ট তৈরির জন্য যথেষ্ট ডেটা নেই, পরে আবার চেষ্টা করুন।",
|
||||
"DOWNLOAD_TEAM_REPORTS": "টিম রিপোর্ট ডাউনলোড করুন",
|
||||
"FILTER_DROPDOWN_LABEL": "টিম নির্বাচন করুন",
|
||||
"FILTERS": {
|
||||
"ADD_FILTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"NO_FILTER": "No filters available",
|
||||
"ADD_FILTER": "ফিল্টার যোগ করুন",
|
||||
"CLEAR_ALL": "সব মুছুন",
|
||||
"NO_FILTER": "কোনো ফিল্টার নেই",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"TEAMS": "Search teams"
|
||||
"TEAMS": "টিম খুঁজুন"
|
||||
}
|
||||
},
|
||||
"METRICS": {
|
||||
"CONVERSATIONS": {
|
||||
"NAME": "Conversations",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "আলোচনা",
|
||||
"DESC": "(মোট)"
|
||||
},
|
||||
"INCOMING_MESSAGES": {
|
||||
"NAME": "Incoming Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "প্রাপ্ত বার্তা",
|
||||
"DESC": "(মোট)"
|
||||
},
|
||||
"OUTGOING_MESSAGES": {
|
||||
"NAME": "Outgoing Messages",
|
||||
"DESC": "( Total )"
|
||||
"NAME": "প্রেরিত বার্তা",
|
||||
"DESC": "(মোট)"
|
||||
},
|
||||
"FIRST_RESPONSE_TIME": {
|
||||
"NAME": "First Response Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "প্রথম সাড়া সময়",
|
||||
"DESC": "(গড়)",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_TIME": {
|
||||
"NAME": "Resolution Time",
|
||||
"DESC": "( Avg )",
|
||||
"INFO_TEXT": "Total number of conversations used for computation:",
|
||||
"NAME": "সমাধানের সময়",
|
||||
"DESC": "(গড়)",
|
||||
"INFO_TEXT": "গণনার জন্য ব্যবহৃত মোট কথোপকথনের সংখ্যা:",
|
||||
"TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
|
||||
},
|
||||
"RESOLUTION_COUNT": {
|
||||
"NAME": "Resolution Count",
|
||||
"NAME": "সমাধানের সংখ্যা",
|
||||
"DESC": "( Total )"
|
||||
}
|
||||
},
|
||||
"DATE_RANGE": [
|
||||
{
|
||||
"id": 0,
|
||||
"name": "Last 7 days"
|
||||
"name": "গত ৭ দিন"
|
||||
},
|
||||
{
|
||||
"id": 1,
|
||||
"name": "Last 30 days"
|
||||
"name": "গত ৩০ দিন"
|
||||
},
|
||||
{
|
||||
"id": 2,
|
||||
"name": "Last 3 months"
|
||||
"name": "গত ৩ মাস"
|
||||
},
|
||||
{
|
||||
"id": 3,
|
||||
"name": "Last 6 months"
|
||||
"name": "গত ৬ মাস"
|
||||
},
|
||||
{
|
||||
"id": 4,
|
||||
"name": "Last year"
|
||||
"name": "গত বছর"
|
||||
},
|
||||
{
|
||||
"id": 5,
|
||||
"name": "Custom date range"
|
||||
"name": "কাস্টম তারিখ পরিসর"
|
||||
}
|
||||
],
|
||||
"CUSTOM_DATE_RANGE": {
|
||||
"CONFIRM": "Apply",
|
||||
"PLACEHOLDER": "Select date range"
|
||||
"CONFIRM": "প্রয়োগ করুন",
|
||||
"PLACEHOLDER": "তারিখ পরিসর নির্বাচন করুন"
|
||||
}
|
||||
},
|
||||
"CSAT_REPORTS": {
|
||||
"HEADER": "CSAT Reports",
|
||||
"NO_RECORDS": "No responses yet",
|
||||
"NO_RECORDS_DESCRIPTION": "CSAT survey responses will appear here once customers start providing feedback.",
|
||||
"DOWNLOAD": "Download CSAT Reports",
|
||||
"DOWNLOAD_FAILED": "Failed to download CSAT Reports",
|
||||
"HEADER": "CSAT রিপোর্ট",
|
||||
"NO_RECORDS": "এখনও কোনো উত্তর নেই",
|
||||
"NO_RECORDS_DESCRIPTION": "গ্রাহকরা ফিডব্যাক দিলে এখানে CSAT জরিপের উত্তর দেখা যাবে।",
|
||||
"DOWNLOAD": "CSAT রিপোর্ট ডাউনলোড করুন",
|
||||
"DOWNLOAD_FAILED": "CSAT রিপোর্ট ডাউনলোড ব্যর্থ হয়েছে",
|
||||
"FILTERS": {
|
||||
"ADD_FILTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"NO_FILTER": "No filters available",
|
||||
"ADD_FILTER": "ফিল্টার যোগ করুন",
|
||||
"CLEAR_ALL": "সব মুছুন",
|
||||
"NO_FILTER": "কোনো ফিল্টার নেই",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"AGENTS": "Search agents",
|
||||
"INBOXES": "Search inboxes",
|
||||
"TEAMS": "Search teams",
|
||||
"RATINGS": "Search ratings"
|
||||
"AGENTS": "এজেন্ট খুঁজুন",
|
||||
"INBOXES": "ইনবক্স খুঁজুন",
|
||||
"TEAMS": "টিম খুঁজুন",
|
||||
"RATINGS": "রেটিং খুঁজুন"
|
||||
},
|
||||
"AGENTS": {
|
||||
"LABEL": "Agent"
|
||||
"LABEL": "এজেন্ট"
|
||||
},
|
||||
"INBOXES": {
|
||||
"LABEL": "Inbox"
|
||||
"LABEL": "ইনবক্স"
|
||||
},
|
||||
"TEAMS": {
|
||||
"LABEL": "Team"
|
||||
"LABEL": "টিম"
|
||||
},
|
||||
"RATINGS": {
|
||||
"LABEL": "Rating"
|
||||
"LABEL": "রেটিং"
|
||||
}
|
||||
},
|
||||
"TABLE": {
|
||||
"HEADER": {
|
||||
"CONTACT_NAME": "Contact",
|
||||
"AGENT_NAME": "Agent",
|
||||
"RATING": "Rating",
|
||||
"FEEDBACK_TEXT": "Feedback comment",
|
||||
"CONVERSATION": "Conversation",
|
||||
"CUSTOMER": "Customer",
|
||||
"RESPONSE": "Response",
|
||||
"HANDLED_BY": "Handled by"
|
||||
"CONTACT_NAME": "যোগাযোগ",
|
||||
"AGENT_NAME": "এজেন্ট",
|
||||
"RATING": "রেটিং",
|
||||
"FEEDBACK_TEXT": "মতামত",
|
||||
"CONVERSATION": "কথোপকথন",
|
||||
"CUSTOMER": "গ্রাহক",
|
||||
"RESPONSE": "প্রতিক্রিয়া",
|
||||
"HANDLED_BY": "যিনি পরিচালনা করেছেন"
|
||||
},
|
||||
"UNKNOWN_CUSTOMER": "Unknown customer"
|
||||
"UNKNOWN_CUSTOMER": "অজানা গ্রাহক"
|
||||
},
|
||||
"NO_AGENT": "No assigned agent",
|
||||
"NO_FEEDBACK": "No feedback provided",
|
||||
"NO_AGENT": "কোনো এজেন্ট নির্ধারিত নেই",
|
||||
"NO_FEEDBACK": "কোনো মতামত দেওয়া হয়নি",
|
||||
"METRIC": {
|
||||
"TOTAL_RESPONSES": {
|
||||
"LABEL": "Total responses",
|
||||
"TOOLTIP": "Total number of responses collected"
|
||||
"LABEL": "মোট উত্তর",
|
||||
"TOOLTIP": "মোট সংগৃহীত উত্তর"
|
||||
},
|
||||
"SATISFACTION_SCORE": {
|
||||
"LABEL": "Satisfaction score",
|
||||
"TOOLTIP": "Total number of positive responses / Total number of responses * 100"
|
||||
"LABEL": "সন্তুষ্টি স্কোর",
|
||||
"TOOLTIP": "মোট ইতিবাচক প্রতিক্রিয়া / মোট প্রতিক্রিয়া * ১০০"
|
||||
},
|
||||
"RESPONSE_RATE": {
|
||||
"LABEL": "Response rate",
|
||||
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
|
||||
"LABEL": "প্রতিক্রিয়া হার",
|
||||
"TOOLTIP": "মোট প্রতিক্রিয়া / মোট CSAT জরিপ বার্তা * ১০০"
|
||||
},
|
||||
"RATING_DISTRIBUTION": "Rating distribution"
|
||||
"RATING_DISTRIBUTION": "রেটিং বণ্টন"
|
||||
},
|
||||
"REVIEW_NOTES": {
|
||||
"TITLE": "Review notes",
|
||||
"PLACEHOLDER": "Add review notes about this rating...",
|
||||
"SAVE": "Save",
|
||||
"CANCEL": "Cancel",
|
||||
"SAVING": "Saving...",
|
||||
"SAVED": "Notes saved successfully",
|
||||
"SAVE_ERROR": "Failed to save notes",
|
||||
"TITLE": "নোটসমূহ পর্যালোচনা করুন",
|
||||
"PLACEHOLDER": "এই রেটিং সম্পর্কে পর্যালোচনার নোট যোগ করুন...",
|
||||
"SAVE": "সংরক্ষণ করুন",
|
||||
"CANCEL": "বাতিল করুন",
|
||||
"SAVING": "সংরক্ষণ করা হচ্ছে...",
|
||||
"SAVED": "নোট সফলভাবে সংরক্ষিত হয়েছে",
|
||||
"SAVE_ERROR": "নোট সংরক্ষণে ব্যর্থ হয়েছে",
|
||||
"UPDATED_BY": "Updated by {name} {time}",
|
||||
"UPDATED_BY_LABEL": "Updated by",
|
||||
"UPDATED_BY_LABEL": "আপডেট করেছেন",
|
||||
"PAYWALL": {
|
||||
"TITLE": "Upgrade to add review notes",
|
||||
"AVAILABLE_ON": "The review notes feature is only available in the Business and Enterprise plans.",
|
||||
"UPGRADE_PROMPT": "Add internal context to every CSAT response with review notes. Capture what really happened, spot patterns faster, and make better decisions from your feedback.",
|
||||
"UPGRADE_NOW": "Upgrade now",
|
||||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||||
"TITLE": "পর্যালোচনার নোট যোগ করতে আপগ্রেড করুন",
|
||||
"AVAILABLE_ON": "পর্যালোচনার নোট ফিচারটি শুধুমাত্র Business এবং Enterprise প্ল্যানে উপলব্ধ।",
|
||||
"UPGRADE_PROMPT": "প্রতি CSAT প্রতিক্রিয়ায় রিভিউ নোট যোগ করে অভ্যন্তরীণ তথ্য যুক্ত করুন। কী ঘটেছিল তা ধরুন, দ্রুত প্যাটার্ন চিনুন এবং আপনার ফিডব্যাক থেকে আরও ভালো সিদ্ধান্ত নিন।",
|
||||
"UPGRADE_NOW": "এখনই আপগ্রেড করুন",
|
||||
"CANCEL_ANYTIME": "আপনি যেকোনো সময় আপনার প্ল্যান পরিবর্তন বা বাতিল করতে পারেন"
|
||||
}
|
||||
}
|
||||
},
|
||||
"BOT_REPORTS": {
|
||||
"HEADER": "Bot Reports",
|
||||
"HEADER": "বট রিপোর্ট",
|
||||
"METRIC": {
|
||||
"TOTAL_CONVERSATIONS": {
|
||||
"LABEL": "No. of Conversations",
|
||||
"TOOLTIP": "Total number of conversations handled by the bot"
|
||||
"LABEL": "কথোপকথনের সংখ্যা",
|
||||
"TOOLTIP": "বট দ্বারা পরিচালিত মোট কথোপকথন"
|
||||
},
|
||||
"TOTAL_RESPONSES": {
|
||||
"LABEL": "Total Responses",
|
||||
"TOOLTIP": "Total number of responses sent by the bot"
|
||||
"LABEL": "মোট উত্তর",
|
||||
"TOOLTIP": "বট দ্বারা পাঠানো মোট উত্তর"
|
||||
},
|
||||
"RESOLUTION_RATE": {
|
||||
"LABEL": "Resolution Rate",
|
||||
"TOOLTIP": "Total number of conversations resolved by the bot / Total number of conversations handled by the bot * 100"
|
||||
"LABEL": "সমাধান হার",
|
||||
"TOOLTIP": "বট দ্বারা সমাধানকৃত মোট কথোপকথন / বট দ্বারা পরিচালিত মোট কথোপকথন * ১০০"
|
||||
},
|
||||
"HANDOFF_RATE": {
|
||||
"LABEL": "Handoff Rate",
|
||||
"TOOLTIP": "Total number of conversations handed off to agents / Total number of conversations handled by the bot * 100"
|
||||
"LABEL": "হ্যান্ডঅফ হার",
|
||||
"TOOLTIP": "এজেন্টদের কাছে হ্যান্ডঅফ করা মোট কথোপকথন / বট দ্বারা পরিচালিত মোট কথোপকথন * ১০০"
|
||||
}
|
||||
}
|
||||
},
|
||||
"OVERVIEW_REPORTS": {
|
||||
"HEADER": "Overview",
|
||||
"LIVE": "Live",
|
||||
"HEADER": "সংক্ষিপ্ত বিবরণ",
|
||||
"LIVE": "লাইভ",
|
||||
"ACCOUNT_CONVERSATIONS": {
|
||||
"HEADER": "Open Conversations",
|
||||
"LOADING_MESSAGE": "Loading conversation metrics...",
|
||||
"OPEN": "Open",
|
||||
"UNATTENDED": "Unattended",
|
||||
"UNASSIGNED": "Unassigned",
|
||||
"PENDING": "Pending"
|
||||
"HEADER": "খোলা কথোপকথন",
|
||||
"LOADING_MESSAGE": "কথোপকথনের পরিসংখ্যান লোড হচ্ছে...",
|
||||
"OPEN": "খোলা",
|
||||
"UNATTENDED": "অবহেলিত",
|
||||
"UNASSIGNED": "অবরোধহীন",
|
||||
"PENDING": "অপেক্ষমাণ"
|
||||
},
|
||||
"CONVERSATION_HEATMAP": {
|
||||
"HEADER": "Conversation Traffic",
|
||||
"NO_CONVERSATIONS": "No conversations",
|
||||
"HEADER": "কথোপকথনের ট্রাফিক",
|
||||
"NO_CONVERSATIONS": "কোনো কথোপকথন নেই",
|
||||
"CONVERSATION": "{count} conversation",
|
||||
"CONVERSATIONS": "{count} conversations",
|
||||
"DOWNLOAD_REPORT": "Download report"
|
||||
"DOWNLOAD_REPORT": "রিপোর্ট ডাউনলোড করুন"
|
||||
},
|
||||
"RESOLUTION_HEATMAP": {
|
||||
"HEADER": "Resolutions",
|
||||
"NO_CONVERSATIONS": "No conversations",
|
||||
"HEADER": "সমাধানসমূহ",
|
||||
"NO_CONVERSATIONS": "কোনো কথোপকথন নেই",
|
||||
"CONVERSATION": "{count} conversation",
|
||||
"CONVERSATIONS": "{count} conversations",
|
||||
"DOWNLOAD_REPORT": "Download report"
|
||||
"DOWNLOAD_REPORT": "রিপোর্ট ডাউনলোড করুন"
|
||||
},
|
||||
"AGENT_CONVERSATIONS": {
|
||||
"HEADER": "Conversations by agents",
|
||||
"LOADING_MESSAGE": "Loading agent metrics...",
|
||||
"NO_AGENTS": "There are no conversations by agents",
|
||||
"HEADER": "এজেন্ট অনুযায়ী কথোপকথন",
|
||||
"LOADING_MESSAGE": "এজেন্টের পরিসংখ্যান লোড হচ্ছে...",
|
||||
"NO_AGENTS": "এজেন্টদের কোনো কথোপকথন নেই",
|
||||
"TABLE_HEADER": {
|
||||
"AGENT": "Agent",
|
||||
"OPEN": "Open",
|
||||
"UNATTENDED": "Unattended",
|
||||
"STATUS": "Status"
|
||||
"AGENT": "এজেন্ট",
|
||||
"OPEN": "খোলা",
|
||||
"UNATTENDED": "অযত্নে",
|
||||
"STATUS": "অবস্থা"
|
||||
}
|
||||
},
|
||||
"TEAM_CONVERSATIONS": {
|
||||
"ALL_TEAMS": "All Teams",
|
||||
"HEADER": "Conversations by teams",
|
||||
"LOADING_MESSAGE": "Loading team metrics...",
|
||||
"NO_TEAMS": "There is no data available",
|
||||
"ALL_TEAMS": "সব টিম",
|
||||
"HEADER": "দলের ভিত্তিতে কথোপকথন",
|
||||
"LOADING_MESSAGE": "দলের পরিসংখ্যান লোড হচ্ছে...",
|
||||
"NO_TEAMS": "কোনো তথ্য নেই",
|
||||
"TABLE_HEADER": {
|
||||
"TEAM": "Team",
|
||||
"OPEN": "Open",
|
||||
"UNATTENDED": "Unattended",
|
||||
"STATUS": "Status"
|
||||
"TEAM": "দল",
|
||||
"OPEN": "খোলা",
|
||||
"UNATTENDED": "অবহেলিত",
|
||||
"STATUS": "অবস্থা"
|
||||
}
|
||||
},
|
||||
"AGENT_STATUS": {
|
||||
"HEADER": "Agent status",
|
||||
"ONLINE": "Online",
|
||||
"BUSY": "Busy",
|
||||
"OFFLINE": "Offline"
|
||||
"HEADER": "এজেন্টের অবস্থা",
|
||||
"ONLINE": "অনলাইন",
|
||||
"BUSY": "ব্যস্ত",
|
||||
"OFFLINE": "অফলাইন"
|
||||
}
|
||||
},
|
||||
"DAYS_OF_WEEK": {
|
||||
"SUNDAY": "Sunday",
|
||||
"MONDAY": "Monday",
|
||||
"TUESDAY": "Tuesday",
|
||||
"WEDNESDAY": "Wednesday",
|
||||
"THURSDAY": "Thursday",
|
||||
"FRIDAY": "Friday",
|
||||
"SATURDAY": "Saturday"
|
||||
"SUNDAY": "রবিবার",
|
||||
"MONDAY": "সোমবার",
|
||||
"TUESDAY": "মঙ্গলবার",
|
||||
"WEDNESDAY": "বুধবার",
|
||||
"THURSDAY": "বৃহস্পতিবার",
|
||||
"FRIDAY": "শুক্রবার",
|
||||
"SATURDAY": "শনিবার"
|
||||
},
|
||||
"SLA_REPORTS": {
|
||||
"HEADER": "SLA Reports",
|
||||
"NO_RECORDS": "SLA applied conversations are not available.",
|
||||
"LOADING": "Loading SLA data...",
|
||||
"DOWNLOAD_SLA_REPORTS": "Download SLA reports",
|
||||
"DOWNLOAD_FAILED": "Failed to download SLA Reports",
|
||||
"HEADER": "SLA রিপোর্ট",
|
||||
"NO_RECORDS": "SLA প্রয়োগকৃত কোনো কথোপকথন নেই।",
|
||||
"LOADING": "SLA ডেটা লোড হচ্ছে...",
|
||||
"DOWNLOAD_SLA_REPORTS": "SLA রিপোর্ট ডাউনলোড করুন",
|
||||
"DOWNLOAD_FAILED": "SLA রিপোর্ট ডাউনলোড ব্যর্থ হয়েছে",
|
||||
"DROPDOWN": {
|
||||
"ADD_FIlTER": "Add filter",
|
||||
"CLEAR_ALL": "Clear all",
|
||||
"CLEAR_FILTER": "Clear filter",
|
||||
"EMPTY_LIST": "No results found",
|
||||
"NO_FILTER": "No filters available",
|
||||
"SEARCH": "Search filter",
|
||||
"ADD_FIlTER": "ফিল্টার যোগ করুন",
|
||||
"CLEAR_ALL": "সব মুছুন",
|
||||
"CLEAR_FILTER": "ফিল্টার মুছুন",
|
||||
"EMPTY_LIST": "কোনও ফলাফল পাওয়া যায়নি",
|
||||
"NO_FILTER": "কোনও ফিল্টার নেই",
|
||||
"SEARCH": "ফিল্টার অনুসন্ধান করুন",
|
||||
"INPUT_PLACEHOLDER": {
|
||||
"SLA": "SLA name",
|
||||
"AGENTS": "Agent name",
|
||||
"INBOXES": "Inbox name",
|
||||
"LABELS": "Label name",
|
||||
"TEAMS": "Team name"
|
||||
"SLA": "SLA নাম",
|
||||
"AGENTS": "এজেন্টের নাম",
|
||||
"INBOXES": "ইনবক্সের নাম",
|
||||
"LABELS": "লেবেল নাম",
|
||||
"TEAMS": "টিমের নাম"
|
||||
},
|
||||
"SLA": "SLA Policy",
|
||||
"INBOXES": "Inbox",
|
||||
"AGENTS": "Agent",
|
||||
"LABELS": "Label",
|
||||
"TEAMS": "Team"
|
||||
"SLA": "SLA নীতি",
|
||||
"INBOXES": "ইনবক্স",
|
||||
"AGENTS": "এজেন্ট",
|
||||
"LABELS": "লেবেল",
|
||||
"TEAMS": "টিম"
|
||||
},
|
||||
"WITH": "with",
|
||||
"WITH": "সহ",
|
||||
"METRICS": {
|
||||
"HIT_RATE": {
|
||||
"LABEL": "Hit Rate",
|
||||
"TOOLTIP": "Percentage of SLAs created were completed successfully"
|
||||
"LABEL": "হিট হার",
|
||||
"TOOLTIP": "তৈরি হওয়া SLA-র শতকরা কত সফলভাবে সম্পন্ন হয়েছে"
|
||||
},
|
||||
"NO_OF_MISSES": {
|
||||
"LABEL": "Number of Misses",
|
||||
"TOOLTIP": "Total SLA misses in a certain period"
|
||||
"LABEL": "মিসের সংখ্যা",
|
||||
"TOOLTIP": "নির্দিষ্ট সময়ে মোট SLA মিস"
|
||||
},
|
||||
"NO_OF_CONVERSATIONS": {
|
||||
"LABEL": "Number of Conversations",
|
||||
"TOOLTIP": "Total number of conversations with SLA"
|
||||
"LABEL": "কথোপকথনের সংখ্যা",
|
||||
"TOOLTIP": "SLA সহ মোট কথোপকথনের সংখ্যা"
|
||||
}
|
||||
},
|
||||
"TABLE": {
|
||||
"HEADER": {
|
||||
"POLICY": "Policy",
|
||||
"CONVERSATION": "Conversation",
|
||||
"AGENT": "Agent"
|
||||
"POLICY": "নীতি",
|
||||
"CONVERSATION": "কথোপকথন",
|
||||
"AGENT": "এজেন্ট"
|
||||
},
|
||||
"VIEW_DETAILS": "View Details"
|
||||
"VIEW_DETAILS": "বিস্তারিত দেখুন"
|
||||
}
|
||||
},
|
||||
"SUMMARY_REPORTS": {
|
||||
"INBOX": "Inbox",
|
||||
"AGENT": "Agent",
|
||||
"TEAM": "Team",
|
||||
"LABEL": "Label",
|
||||
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
|
||||
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
|
||||
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
|
||||
"RESOLUTION_COUNT": "Resolution Count",
|
||||
"CONVERSATIONS": "No. of conversations"
|
||||
"INBOX": "ইনবক্স",
|
||||
"AGENT": "এজেন্ট",
|
||||
"TEAM": "টিম",
|
||||
"LABEL": "লেবেল",
|
||||
"AVG_RESOLUTION_TIME": "গড় সমাধান সময়",
|
||||
"AVG_FIRST_RESPONSE_TIME": "গড় প্রথম সাড়া সময়",
|
||||
"AVG_REPLY_TIME": "গড় গ্রাহক অপেক্ষার সময়",
|
||||
"RESOLUTION_COUNT": "সমাধান সংখ্যা",
|
||||
"CONVERSATIONS": "কথোপকথনের সংখ্যা"
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user