feat: Support Twilio Messaging Services (#4242)
This allows sending and receiving from multiple phone numbers using Twilio messaging services Fixes: #4204
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@@ -2,19 +2,21 @@
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#
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# Table name: channel_twilio_sms
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#
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# id :bigint not null, primary key
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# account_sid :string not null
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# auth_token :string not null
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# medium :integer default("sms")
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# phone_number :string not null
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :integer not null
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# id :bigint not null, primary key
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# account_sid :string not null
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# auth_token :string not null
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# medium :integer default("sms")
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# messaging_service_sid :string
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# phone_number :string
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :integer not null
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#
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# Indexes
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#
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# index_channel_twilio_sms_on_account_sid_and_phone_number (account_sid,phone_number) UNIQUE
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# index_channel_twilio_sms_on_phone_number (phone_number) UNIQUE
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# index_channel_twilio_sms_on_account_id_and_phone_number (account_id,phone_number) UNIQUE
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# index_channel_twilio_sms_on_messaging_service_sid (messaging_service_sid) UNIQUE
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# index_channel_twilio_sms_on_phone_number (phone_number) UNIQUE
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#
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class Channel::TwilioSms < ApplicationRecord
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@@ -24,8 +26,10 @@ class Channel::TwilioSms < ApplicationRecord
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validates :account_sid, presence: true
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validates :auth_token, presence: true
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# NOTE: allowing nil for future when we suppor twilio messaging services
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# https://github.com/chatwoot/chatwoot/pull/4242
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# Must have _one_ of messaging_service_sid _or_ phone_number, and messaging_service_sid is preferred
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validates :messaging_service_sid, uniqueness: true, presence: true, unless: :phone_number?
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validates :phone_number, absence: true, if: :messaging_service_sid?
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validates :phone_number, uniqueness: true, allow_nil: true
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enum medium: { sms: 0, whatsapp: 1 }
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@@ -37,4 +41,24 @@ class Channel::TwilioSms < ApplicationRecord
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def messaging_window_enabled?
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medium == 'whatsapp'
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end
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def send_message(to:, body:, media_url: nil)
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params = send_message_from.merge(to: to, body: body)
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params[:media_url] = media_url if media_url.present?
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client.messages.create(**params)
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end
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private
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def client
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::Twilio::REST::Client.new(account_sid, auth_token)
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end
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def send_message_from
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if messaging_service_sid?
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{ messaging_service_sid: messaging_service_sid }
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else
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{ from: phone_number }
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end
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end
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end
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