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feat: Add SLA metrics API (#9132)

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This commit is contained in:
Muhsin Keloth
2024-03-25 12:24:43 +05:30
committed by GitHub
parent 6d4551bca2
commit 48452a42f4
7 changed files with 284 additions and 0 deletions
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14
enterprise/app/views/api/v1/accounts/applied_slas/index.json.jbuilder Normal file
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@@ -0,0 +1,14 @@
json.array! @applied_slas do |applied_sla|
json.id applied_sla.id
json.sla_policy_id applied_sla.sla_policy_id
json.conversation_id applied_sla.conversation_id
json.sla_status applied_sla.sla_status
json.created_at applied_sla.created_at
json.updated_at applied_sla.updated_at
json.conversation do
json.partial! 'api/v1/models/conversation', conversation: applied_sla.conversation
end
json.sla_events applied_sla.sla_events do |sla_event|
json.partial! 'api/v1/models/sla_event', formats: [:json], sla_event: sla_event
end
end

3
enterprise/app/views/api/v1/accounts/applied_slas/metrics.json.jbuilder Normal file
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json.total_applied_slas @total_applied_slas
json.number_of_sla_breaches @number_of_sla_breaches
json.hit_rate @hit_rate

5
enterprise/app/views/api/v1/models/_sla_event.json.jbuilder Normal file
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json.id sla_event.id
json.event_type sla_event.event_type
json.meta sla_event.meta
json.updated_at sla_event.updated_at.to_i
json.created_at sla_event.created_at.to_i