feat: Contactable Inboxes API (#2101)
- Add endpoint which lists inboxes through which a contact can be contacted - Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api] - Ability to send the initial message payload along with the conversation creation - Fixes #1678 ( issue saving additional attributes for conversation )
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app/services/contacts/contactable_inboxes_service.rb
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52
app/services/contacts/contactable_inboxes_service.rb
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class Contacts::ContactableInboxesService
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pattr_initialize [:contact!]
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def get
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account = contact.account
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account.inboxes.map { |inbox| get_contactable_inbox(inbox) }.compact
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end
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private
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def get_contactable_inbox(inbox)
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return twilio_contactable_inbox(inbox) if inbox.channel_type == 'Channel::TwilioSms'
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return email_contactable_inbox(inbox) if inbox.channel_type == 'Channel::Email'
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return api_contactable_inbox(inbox) if inbox.channel_type == 'Channel::Api'
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return website_contactable_inbox(inbox) if inbox.channel_type == 'Channel::WebWidget'
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nil
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end
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def website_contactable_inbox(inbox)
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latest_contact_inbox = inbox.contact_inboxes.where(contact: @contact).last
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return unless latest_contact_inbox
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# FIXME : change this when multiple conversations comes in
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return if latest_contact_inbox.conversations.present?
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{ source_id: latest_contact_inbox.source_id, inbox: inbox }
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end
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def api_contactable_inbox(inbox)
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latest_contact_inbox = inbox.contact_inboxes.where(contact: @contact).last
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source_id = latest_contact_inbox&.source_id || SecureRandom.uuid
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{ source_id: source_id, inbox: inbox }
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end
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def email_contactable_inbox(inbox)
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return unless @contact.email
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{ source_id: @contact.email, inbox: inbox }
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end
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def twilio_contactable_inbox(inbox)
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return unless @contact.phone_number
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case inbox.channel.medium
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when 'sms'
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{ source_id: @contact.phone_number, inbox: inbox }
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when 'whatsapp'
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{ source_id: "whatsapp:#{@contact.phone_number}", inbox: inbox }
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end
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end
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end
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