chore: Update captain pending FAQ interface (#12752)

# Pull Request Template

## Description

**This PR includes,**
- Added new pending FAQs view with approve/edit/delete actions for each
response.
- Implemented banner notification showing pending FAQ count on main
approved responses page.
- Created dedicated route for pending FAQs review at
/captain/responses/pending.
- Added automatic pending count updates when switching assistants or
routes.
- Modified ResponseCard component to show action buttons instead of
dropdown in pending view.

Fixes
https://linear.app/chatwoot/issue/CW-5833/pending-faqs-in-a-different-ux

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/5fe8f79b04cd4681b9360c48710b9373


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
This commit is contained in:
Sivin Varghese
2025-10-29 09:17:42 +05:30
committed by GitHub
parent 38af08534c
commit 3e27e28848
7 changed files with 591 additions and 162 deletions

View File

@@ -9,6 +9,7 @@ import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.v
import Button from 'dashboard/components-next/button/Button.vue';
import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
import Policy from 'dashboard/components/policy.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
const props = defineProps({
id: {
@@ -59,6 +60,10 @@ const props = defineProps({
type: Boolean,
default: true,
},
showActions: {
type: Boolean,
default: false,
},
});
const emit = defineEmits(['action', 'navigate', 'select', 'hover']);
@@ -159,73 +164,116 @@ const handleDocumentableClick = () => {
<span class="text-n-slate-11 text-sm line-clamp-5">
{{ answer }}
</span>
<div v-if="!compact" class="items-center justify-between hidden lg:flex">
<div class="inline-flex items-center">
<span
class="text-sm shrink-0 truncate text-n-slate-11 inline-flex items-center gap-1"
>
<i class="i-woot-captain" />
{{ assistant?.name || '' }}
</span>
<div
v-if="documentable"
class="shrink-0 text-sm text-n-slate-11 inline-flex line-clamp-1 gap-1 ml-3"
>
<div
v-if="!compact"
class="flex items-start justify-between flex-col-reverse md:flex-row gap-3"
>
<Policy v-if="showActions" :permissions="['administrator']">
<div class="flex items-center gap-2 sm:gap-5 w-full">
<Button
v-if="status === 'pending'"
:label="$t('CAPTAIN.RESPONSES.OPTIONS.APPROVE')"
icon="i-lucide-circle-check-big"
sm
link
class="hover:!no-underline"
@click="
handleAssistantAction({ action: 'approve', value: 'approve' })
"
/>
<Button
:label="$t('CAPTAIN.RESPONSES.OPTIONS.EDIT_RESPONSE')"
icon="i-lucide-pencil-line"
sm
slate
link
class="hover:!no-underline"
@click="
handleAssistantAction({
action: 'edit',
value: 'edit',
})
"
/>
<Button
:label="$t('CAPTAIN.RESPONSES.OPTIONS.DELETE_RESPONSE')"
icon="i-lucide-trash"
sm
ruby
link
class="hover:!no-underline"
@click="
handleAssistantAction({ action: 'delete', value: 'delete' })
"
/>
</div>
</Policy>
<div
class="flex items-center gap-3"
:class="{ 'justify-between w-full': !showActions }"
>
<div class="inline-flex items-center gap-3 min-w-0">
<span
v-if="documentable.type === 'Captain::Document'"
class="inline-flex items-center gap-1 truncate over"
v-if="status === 'approved'"
class="text-sm shrink-0 truncate text-n-slate-11 inline-flex items-center gap-1"
>
<i class="i-ph-files-light text-base" />
<span class="max-w-96 truncate" :title="documentable.name">
<Icon icon="i-woot-captain" class="size-3.5" />
{{ assistant?.name || '' }}
</span>
<div
v-if="documentable"
class="text-sm text-n-slate-11 grid grid-cols-[auto_1fr] items-center gap-1 min-w-0"
>
<Icon
v-if="documentable.type === 'Captain::Document'"
icon="i-ph-files-light"
class="size-3.5"
/>
<Icon
v-else-if="documentable.type === 'User'"
icon="i-ph-user-circle-plus"
class="size-3.5"
/>
<Icon
v-else-if="documentable.type === 'Conversation'"
icon="i-ph-chat-circle-dots"
class="size-3.5"
/>
<span
v-if="documentable.type === 'Captain::Document'"
class="truncate"
:title="documentable.name"
>
{{ documentable.name }}
</span>
</span>
<span
v-if="documentable.type === 'User'"
class="inline-flex items-center gap-1"
>
<i class="i-ph-user-circle-plus text-base" />
<span
class="max-w-96 truncate"
v-else-if="documentable.type === 'User'"
class="truncate"
:title="documentable.available_name"
>
{{ documentable.available_name }}
</span>
</span>
<span
v-else-if="documentable.type === 'Conversation'"
class="inline-flex items-center gap-1 group cursor-pointer"
role="button"
@click="handleDocumentableClick"
>
<i class="i-ph-chat-circle-dots text-base" />
<span class="group-hover:underline">
<span
v-else-if="documentable.type === 'Conversation'"
class="hover:underline truncate cursor-pointer"
role="button"
@click="handleDocumentableClick"
>
{{
t(`CAPTAIN.RESPONSES.DOCUMENTABLE.CONVERSATION`, {
id: documentable.display_id,
})
}}
</span>
</span>
<span v-else />
</div>
</div>
<div
v-if="status !== 'approved'"
class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1 ml-3"
class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1"
>
<i
class="i-ph-stack text-base"
:title="t('CAPTAIN.RESPONSES.STATUS.TITLE')"
/>
{{ t(`CAPTAIN.RESPONSES.STATUS.${status.toUpperCase()}`) }}
<Icon icon="i-ph-calendar-dot" class="size-3.5" />
{{ timestamp }}
</div>
</div>
<div
class="shrink-0 text-sm text-n-slate-11 line-clamp-1 inline-flex items-center gap-1 ml-3"
>
<i class="i-ph-calendar-dot" />
{{ timestamp }}
</div>
</div>
</CardLayout>
</template>