feat: Conversation update API for sla_policy_id (#8973)

- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
This commit is contained in:
Sojan Jose
2024-03-14 17:22:32 +05:30
committed by GitHub
parent 29171565ed
commit 3dae3ff3ad
17 changed files with 301 additions and 45 deletions

View File

@@ -5,14 +5,21 @@ RSpec.describe Sla::EvaluateAppliedSlaService do
let!(:user_1) { create(:user, account: account) }
let!(:user_2) { create(:user, account: account) }
let!(:admin) { create(:user, account: account, role: :administrator) }
let!(:conversation) { create(:conversation, created_at: 6.hours.ago, assignee: user_1, account: account) }
let!(:sla_policy) do
create(:sla_policy, account: conversation.account,
first_response_time_threshold: nil,
next_response_time_threshold: nil,
resolution_time_threshold: nil)
create(:sla_policy,
account: account,
first_response_time_threshold: nil,
next_response_time_threshold: nil,
resolution_time_threshold: nil)
end
let!(:applied_sla) { create(:applied_sla, conversation: conversation, sla_policy: sla_policy, sla_status: 'active') }
let!(:conversation) do
create(:conversation,
created_at: 6.hours.ago, assignee: user_1,
account: sla_policy.account,
sla_policy: sla_policy)
end
let!(:applied_sla) { conversation.applied_sla }
describe '#perform - SLA misses' do
context 'when first response SLA is missed' do