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feat: Move email attachments from links to file attachments (#11304)

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Add ability to send files as attachments instead of links
Fixes: https://github.com/chatwoot/chatwoot/issues/1074


## Changes 
- `emaily_reply` : We will attach the small attachments as attachments
and large ones as links
- `reply_with_summary`, `conversation_transcript`,
`reply_with_out_summary` : We will change the attachment format to the
following instead of the previous `View the attachment here`

```
Attachments:
file_name
file_name2
```


---------

ref: https://github.com/chatwoot/chatwoot/pull/10318/files -> for fixing
: https://github.com/chatwoot/chatwoot/pull/9655#issuecomment-2183962550

---------

Co-authored-by: Marco Marinho <marcomarinho12@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
This commit is contained in:
Sojan Jose
2025-04-15 23:43:12 -07:00
committed by GitHub
parent 1140ca7a78
commit 3da26ee025
8 changed files with 121 additions and 12 deletions
Download Patch File Download Diff File Expand all files Collapse all files

5
app/views/mailers/conversation_reply_mailer/conversation_transcript.html.erb
View File

@@ -32,9 +32,10 @@
<% if message.content %>
<%= ChatwootMarkdownRenderer.new(message.content).render_message %>
<% end %>
<% if message.attachments %>
<% if message.attachments.present? %>
<p>Attachments:</p>
<% message.attachments.each do |attachment| %>
Attachment [<a href="<%= attachment.file_url %>" _target="blank">Click here to view</a>]
<p><a href="<%= attachment.file_url %>" target="_blank"><%= attachment.file.filename.to_s %></a></p>
<% end %>
<% end %>
<p style="font-size: 90%; font-size: 90%;color: #899096;margin-top: -8px; margin-bottom: 0px;">

7
app/views/mailers/conversation_reply_mailer/email_reply.html.erb
View File

@@ -1,8 +1,9 @@
<% if @message.content %>
<%= ChatwootMarkdownRenderer.new(@message.content).render_message %>
<% end %>
<% if @message.attachments %>
<% @message.attachments.each do |attachment| %>
attachment [<a href="<%= attachment.file_url %>" _target="blank">click here to view</a>]
<% if @large_attachments.present? %>
<p>Attachments:</p>
<% @large_attachments.each do |attachment| %>
<p><a href="<%= attachment.file_url %>" target="_blank"><%= attachment.file.filename.to_s %></a></p>
<% end %>
<% end %>

7
app/views/mailers/conversation_reply_mailer/reply_with_summary.html.erb
View File

@@ -20,9 +20,10 @@
<% if message.content.present? %>
<hr style="border: 0; border-bottom: 1px solid #AEC3D5;"/>
<% end %>
This message contains <%= message.attachments.count > 1 ? 'attachments' : 'an attachment' %>.
<% message.attachments.each do |attachment| %>
<br />- View the attachment <a href="<%= attachment.file_url %>" _target="blank">here</a>.
Attachments:
<% message.attachments.each_with_index do |attachment, index| %>
<% if index > 0 %><br /><% end %>
<a href="<%= attachment.file_url %>" target="_blank"><%= attachment.file.filename.to_s %></a>
<% end %>
</p>
<% end %>

5
app/views/mailers/conversation_reply_mailer/reply_without_summary.html.erb
View File

@@ -3,9 +3,10 @@
<% if message.content %>
<%= ChatwootMarkdownRenderer.new(message.content).render_message %>
<% end %>
<% if message.attachments %>
<% if message.attachments.present? %>
<p>Attachments:</p>
<% message.attachments.each do |attachment| %>
attachment [<a href="<%= attachment.file_url %>" _target="blank">click here to view</a>]
<p><a href="<%= attachment.file_url %>" target="_blank"><%= attachment.file.filename.to_s %></a></p>
<% end %>
<% end %>
</p>