chore: Update translations (#12371)

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>

app/javascript/dashboard/i18n/locale/fr/auditLogs.json

@@ -71,7 +71,7 @@
       "EDIT": "{agentName} updated the account configuration (#{id})"
     },
     "CONVERSATION": {
-      "DELETE": "{agentName} deleted conversation #{id}"
+      "DELETE": "{agentName} a supprimé la conversation #{id}"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fr/automation.json

@@ -131,7 +131,7 @@
       "CONVERSATION_CREATED": "Conversation créée",
       "CONVERSATION_UPDATED": "Conversation mise à jour",
       "MESSAGE_CREATED": "Message créé",
-      "CONVERSATION_RESOLVED": "Conversation Resolved",
+      "CONVERSATION_RESOLVED": "Conversation terminée",
       "CONVERSATION_OPENED": "Conversation ouverte"
     },
     "ACTIONS": {
@@ -153,8 +153,8 @@
       "OPEN_CONVERSATION": "Ouvrir la conversation"
     },
     "MESSAGE_TYPES": {
-      "INCOMING": "Incoming Message",
-      "OUTGOING": "Outgoing Message"
+      "INCOMING": "Boite de réception",
+      "OUTGOING": "Message envoyé"
     },
     "PRIORITY_TYPES": {
       "NONE": "Aucun",

app/javascript/dashboard/i18n/locale/fr/campaign.json

@@ -138,11 +138,11 @@
       }
     },
     "WHATSAPP": {
-      "HEADER_TITLE": "WhatsApp campaigns",
+      "HEADER_TITLE": "Campagnes WhatsApp",
       "NEW_CAMPAIGN": "Create campaign",
       "EMPTY_STATE": {
-        "TITLE": "No WhatsApp campaigns are available",
-        "SUBTITLE": "Launch a WhatsApp campaign to reach your customers directly. Send offers or make announcements with ease. Click 'Create campaign' to get started."
+        "TITLE": "Aucune campagne WhatsApp n’est disponible",
+        "SUBTITLE": "Lancez une campagne WhatsApp pour toucher directement vos clients. Envoyez des offres ou faites des annonces en toute simplicité. Cliquez sur “Créer une campagne” pour commencer."
       },
       "CARD": {
         "STATUS": {
@@ -155,7 +155,7 @@
         }
       },
       "CREATE": {
-        "TITLE": "Create WhatsApp campaign",
+        "TITLE": "Créer une campagne WhatsApp",
         "CANCEL_BUTTON_TEXT": "Annuler",
         "CREATE_BUTTON_TEXT": "Créer",
         "FORM": {
@@ -170,15 +170,15 @@
             "ERROR": "La boîte de réception est requise"
           },
           "TEMPLATE": {
-            "LABEL": "WhatsApp Template",
-            "PLACEHOLDER": "Select a template",
-            "INFO": "Select a template to use for this campaign.",
-            "ERROR": "Template is required",
+            "LABEL": "Modèle WhatsApp",
+            "PLACEHOLDER": "Sélectionner un modèle",
+            "INFO": "Sélectionnez un modèle pour cette campagne.",
+            "ERROR": "Un modèle est requis",
             "PREVIEW_TITLE": "Traiter {templateName}",
             "LANGUAGE": "Langue",
             "CATEGORY": "Catégorie",
             "VARIABLES_LABEL": "Variables",
-            "VARIABLE_PLACEHOLDER": "Enter value for {variable}"
+            "VARIABLE_PLACEHOLDER": "Entrez une valeur pour {variable}"
           },
           "AUDIENCE": {
             "LABEL": "Audience",
@@ -195,7 +195,7 @@
             "CANCEL": "Annuler"
           },
           "API": {
-            "SUCCESS_MESSAGE": "WhatsApp campaign created successfully",
+            "SUCCESS_MESSAGE": "Campagne WhatsApp créée avec succès",
             "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer."
           }
         }

app/javascript/dashboard/i18n/locale/fr/components.json

@@ -51,6 +51,6 @@
     "PLACEHOLDER": "Entrez la durée"
   },
   "CHANNEL_SELECTOR": {
-    "COMING_SOON": "Coming Soon!"
+    "COMING_SOON": "Bientôt disponible !"
   }
 }

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -17,10 +17,10 @@
     "IP_ADDRESS": "Adresse IP",
     "CREATED_AT_LABEL": "Créé",
     "NEW_MESSAGE": "Nouveau message",
-    "CALL": "Call",
-    "CALL_UNDER_DEVELOPMENT": "Calling is under development",
+    "CALL": "Appel",
+    "CALL_UNDER_DEVELOPMENT": "Appel en cours de développement",
     "VOICE_INBOX_PICKER": {
-      "TITLE": "Choose a voice inbox"
+      "TITLE": "Choisir une boîte de réception vocale"
     },
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "Il n'y a aucune conversation précédente associée à ce contact.",
@@ -290,7 +290,7 @@
     "HEADER": {
       "TITLE": "Contacts",
       "SEARCH_TITLE": "Search contacts",
-      "ACTIVE_TITLE": "Active contacts",
+      "ACTIVE_TITLE": "Contacts actifs",
       "SEARCH_PLACEHOLDER": "Search...",
       "MESSAGE_BUTTON": "Message",
       "SEND_MESSAGE": "Envoyer un message",
@@ -465,8 +465,8 @@
         }
       },
       "DELETE_CONTACT": {
-        "MESSAGE": "This action is permanent and irreversible.",
-        "BUTTON": "Delete now"
+        "MESSAGE": "Cette action est permanente et irréversible.",
+        "BUTTON": "Supprimer maintenant"
       }
     },
     "DETAILS": {
@@ -476,7 +476,7 @@
       "DELETE_CONTACT": "Supprimer le contact",
       "DELETE_DIALOG": {
         "TITLE": "Confirmer la suppression",
-        "DESCRIPTION": "Are you sure you want to delete this contact?",
+        "DESCRIPTION": "Êtes-vous sûr de vouloir supprimer ce contact ?",
         "CONFIRM": "Oui, supprimer",
         "API": {
           "SUCCESS_MESSAGE": "Contact supprimé avec succès",
@@ -566,7 +566,7 @@
       "BUTTON_LABEL": "Add contact",
       "SEARCH_EMPTY_STATE_TITLE": "Aucun contact ne correspond à votre recherche 🔍",
       "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
-      "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
+      "ACTIVE_EMPTY_STATE_TITLE": "Aucun contact n'est actif pour le moment 🌙"
     }
   },
   "COMPOSE_NEW_CONVERSATION": {

app/javascript/dashboard/i18n/locale/fr/contentTemplates.json

@@ -1,33 +1,33 @@
 {
   "CONTENT_TEMPLATES": {
     "MODAL": {
-      "TITLE": "Twilio Templates",
-      "SUBTITLE": "Select the Twilio template you want to send",
-      "TEMPLATE_SELECTED_SUBTITLE": "Configure template: {templateName}"
+      "TITLE": "Modèles Twilio",
+      "SUBTITLE": "Sélectionnez le modèle Twilio que vous souhaitez envoyer",
+      "TEMPLATE_SELECTED_SUBTITLE": "Configurer le modèle : {templateName}"
     },
     "PICKER": {
       "SEARCH_PLACEHOLDER": "Rechercher des modèles",
       "NO_TEMPLATES_FOUND": "Aucun modèle trouvé pour",
       "NO_CONTENT": "No content",
-      "HEADER": "Header",
-      "BODY": "Body",
-      "FOOTER": "Footer",
-      "BUTTONS": "Buttons",
+      "HEADER": "En-tête",
+      "BODY": "Corps",
+      "FOOTER": "Pied de page",
+      "BUTTONS": "Boutons",
       "CATEGORY": "Catégorie",
-      "MEDIA_CONTENT": "Media Content",
-      "MEDIA_CONTENT_FALLBACK": "media content",
-      "NO_TEMPLATES_AVAILABLE": "No Twilio templates available. Click refresh to sync templates from Twilio.",
-      "REFRESH_BUTTON": "Refresh templates",
-      "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
-      "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
+      "MEDIA_CONTENT": "Contenu média",
+      "MEDIA_CONTENT_FALLBACK": "contenu multimédia",
+      "NO_TEMPLATES_AVAILABLE": "Aucun modèle Twilio disponible. Cliquez sur Actualiser pour synchroniser les modèles de Twilio.",
+      "REFRESH_BUTTON": "Rafraîchir les modèles",
+      "REFRESH_SUCCESS": "Mise à jour des modèles. La mise à jour peut prendre quelques minutes.",
+      "REFRESH_ERROR": "Échec de la mise à jour des modèles. Veuillez réessayer.",
       "LABELS": {
         "LANGUAGE": "Langue",
         "TEMPLATE_BODY": "Corps du modèle",
         "CATEGORY": "Catégorie"
       },
       "TYPES": {
-        "MEDIA": "Media",
-        "QUICK_REPLY": "Quick Reply",
+        "MEDIA": "Média",
+        "QUICK_REPLY": "Réponse rapide",
         "TEXT": "Texte"
       }
     },
@@ -39,8 +39,8 @@
       "GO_BACK_LABEL": "Retour",
       "SEND_MESSAGE_LABEL": "Envoyer un message",
       "FORM_ERROR_MESSAGE": "Veuillez remplir toutes les variables avant d'envoyer",
-      "MEDIA_HEADER_LABEL": "{type} Header",
-      "MEDIA_URL_LABEL": "Enter full media URL",
+      "MEDIA_HEADER_LABEL": "En-tête {type}",
+      "MEDIA_URL_LABEL": "Saisissez l'URL complète du média",
       "MEDIA_URL_PLACEHOLDER": "https://example.com/image.jpg"
     },
     "FORM": {

app/javascript/dashboard/i18n/locale/fr/conversation.json

@@ -35,11 +35,11 @@
     "API_HOURS_WINDOW": "Vous ne pouvez répondre à cette conversation que dans un délai de {hours} heures",
     "NOT_ASSIGNED_TO_YOU": "Cette conversation ne vous est pas assignée. Voulez-vous vous assigner cette conversation ?",
     "ASSIGN_TO_ME": "M’assigner la conversation",
-    "BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
-    "BOT_HANDOFF_ACTION": "Mark open and assign to you",
-    "BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
-    "BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
-    "BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
+    "BOT_HANDOFF_MESSAGE": "Vous répondez à une conversation actuellement gérée par un assistant ou un bot.",
+    "BOT_HANDOFF_ACTION": "Ouvrir et m’attribuer",
+    "BOT_HANDOFF_REOPEN_ACTION": "Marquer la conversation comme ouverte",
+    "BOT_HANDOFF_SUCCESS": "La conversation vous a été attribuée",
+    "BOT_HANDOFF_ERROR": "Impossible de reprendre la conversation. Veuillez réessayer.",
     "TWILIO_WHATSAPP_CAN_REPLY": "Vous pouvez seulement répondre à cette conversation en utilisant un modèle de message en raison de",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restriction de fenêtre de message de 24 heures",
     "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Ce compte Instagram a été migré vers la nouvelle boîte de réception du canal Instagram. Tous les nouveaux messages y apparaîtront. Vous ne pourrez plus envoyer de messages depuis cette conversation.",
@@ -71,11 +71,22 @@
       "SHOW_LABELS": "Afficher les étiquettes",
       "HIDE_LABELS": "Masquer les étiquettes"
     },
+    "VOICE_CALL": {
+      "INCOMING_CALL": "Appel entrant",
+      "OUTGOING_CALL": "Appel sortant",
+      "CALL_IN_PROGRESS": "Appel en cours",
+      "NO_ANSWER": "Pas de réponse",
+      "MISSED_CALL": "Appel manqué",
+      "CALL_ENDED": "Appel terminé",
+      "NOT_ANSWERED_YET": "Pas encore répondu",
+      "THEY_ANSWERED": "Il a répondu",
+      "YOU_ANSWERED": "Vous avez répondu"
+    },
     "HEADER": {
       "RESOLVE_ACTION": "Résoudre",
       "REOPEN_ACTION": "Ré-ouvrir",
       "OPEN_ACTION": "Ouvert",
-      "MORE_ACTIONS": "More actions",
+      "MORE_ACTIONS": "Plus d'actions",
       "OPEN": "Plus",
       "CLOSE": "Fermer",
       "DETAILS": "détails",
@@ -128,8 +139,8 @@
       }
     },
     "DELETE_CONVERSATION": {
-      "TITLE": "Delete conversation #{conversationId}",
-      "DESCRIPTION": "Are you sure you want to delete this conversation?",
+      "TITLE": "Supprimer la conversation #{conversationId}",
+      "DESCRIPTION": "Êtes-vous sûr de vouloir supprimer cette conversation ?",
       "CONFIRM": "Supprimer"
     },
     "CARD_CONTEXT_MENU": {
@@ -148,10 +159,10 @@
       "ASSIGN_LABEL": "Assigner une étiquette",
       "AGENTS_LOADING": "Chargement des agents...",
       "ASSIGN_TEAM": "Assigner une équipe",
-      "DELETE": "Delete conversation",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
+      "DELETE": "Supprimer la conversation",
+      "OPEN_IN_NEW_TAB": "Ouvrir dans un nouvel onglet",
+      "COPY_LINK": "Copier le lien de la conversation",
+      "COPY_LINK_SUCCESS": "Le lien de conversation a été copié dans le presse-papiers",
       "API": {
         "AGENT_ASSIGNMENT": {
           "SUCCESFUL": "Conversation id {conversationId} assignée à \"{agentName}\"",
@@ -226,8 +237,8 @@
     "ASSIGN_LABEL_SUCCESFUL": "Étiquette attribuée avec succès",
     "ASSIGN_LABEL_FAILED": "Échec de l'attribution de l'étiquette",
     "CHANGE_TEAM": "L'équipe de conversation a été modifiée",
-    "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
-    "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
+    "SUCCESS_DELETE_CONVERSATION": "Conversation supprimée avec succès",
+    "FAIL_DELETE_CONVERSATION": "Impossible de supprimer la conversation ! Veuillez réessayer",
     "FILE_SIZE_LIMIT": "Le fichier dépasse la limite de {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} pour les pièces jointes",
     "MESSAGE_ERROR": "Impossible d'envoyer ce message, veuillez réessayer plus tard",
     "SENT_BY": "Envoyé par:",

app/javascript/dashboard/i18n/locale/fr/settings.json

@@ -51,6 +51,13 @@
             "LARGER": "Larger",
             "EXTRA_LARGE": "Extra Large"
           }
+        },
+        "LANGUAGE": {
+          "TITLE": "Preferred Language",
+          "NOTE": "Choose the language you want to use.",
+          "UPDATE_SUCCESS": "Your Language settings have been updated successfully",
+          "UPDATE_ERROR": "There is an error while updating the language settings, please try again",
+          "USE_ACCOUNT_DEFAULT": "Use account default"
         }
       },
       "MESSAGE_SIGNATURE_SECTION": {
@@ -330,6 +337,7 @@
     "REPORTS_LABEL": "Étiquettes",
     "REPORTS_INBOX": "Boîte de réception",
     "REPORTS_TEAM": "Équipes",
+    "AGENT_ASSIGNMENT": "Agent Assignment",
     "SET_AVAILABILITY_TITLE": "Se définir comme",
     "SET_YOUR_AVAILABILITY": "Définissez votre disponibilité",
     "SLA": "SLA",
@@ -418,5 +426,255 @@
       "SWITCH_TO_REPLY": "Basculer vers la réponse",
       "TOGGLE_SNOOZE_DROPDOWN": "Activer/désactiver la liste déroulante de répétition"
     }
+  },
+  "ASSIGNMENT_POLICY": {
+    "INDEX": {
+      "HEADER": {
+        "TITLE": "Agent assignment",
+        "DESCRIPTION": "Define policies to effectively manage workload and route conversations based on the needs of inboxes and agents. Learn more here"
+      },
+      "ASSIGNMENT_POLICY": {
+        "TITLE": "Assignment policy",
+        "DESCRIPTION": "Manage how conversations get assigned in inboxes.",
+        "FEATURES": [
+          "Assign by conversations evenly or by available capacity",
+          "Add fair distribution rules to avoid overloading any agent",
+          "Add inboxes to a policy - one policy per inbox"
+        ]
+      },
+      "AGENT_CAPACITY_POLICY": {
+        "TITLE": "Agent capacity policy",
+        "DESCRIPTION": "Manage workload for agents.",
+        "FEATURES": [
+          "Define maximum conversations per inbox",
+          "Create exceptions based on labels and time",
+          "Add agents to a policy - one policy per agent"
+        ]
+      }
+    },
+    "AGENT_ASSIGNMENT_POLICY": {
+      "INDEX": {
+        "HEADER": {
+          "TITLE": "Assignment policy",
+          "CREATE_POLICY": "New policy"
+        },
+        "CARD": {
+          "ORDER": "Order",
+          "PRIORITY": "Priorité",
+          "ACTIVE": "Actif",
+          "INACTIVE": "Inactive",
+          "POPOVER": "Added inboxes",
+          "EDIT": "Modifier"
+        },
+        "NO_RECORDS_FOUND": "No assignment policies found"
+      },
+      "CREATE": {
+        "HEADER": {
+          "TITLE": "Create assignment policy"
+        },
+        "CREATE_BUTTON": "Create policy",
+        "API": {
+          "SUCCESS_MESSAGE": "Assignment policy created successfully",
+          "ERROR_MESSAGE": "Failed to create assignment policy"
+        }
+      },
+      "EDIT": {
+        "HEADER": {
+          "TITLE": "Edit assignment policy"
+        },
+        "EDIT_BUTTON": "Update policy",
+        "CONFIRM_ADD_INBOX_DIALOG": {
+          "TITLE": "Add inbox",
+          "DESCRIPTION": "{inboxName} inbox is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
+          "CONFIRM_BUTTON_LABEL": "Continue",
+          "CANCEL_BUTTON_LABEL": "Annuler"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Assignment policy updated successfully",
+          "ERROR_MESSAGE": "Failed to update assignment policy"
+        },
+        "INBOX_API": {
+          "ADD": {
+            "SUCCESS_MESSAGE": "Inbox added to policy successfully",
+            "ERROR_MESSAGE": "Failed to add inbox to policy"
+          },
+          "REMOVE": {
+            "SUCCESS_MESSAGE": "Inbox removed from policy successfully",
+            "ERROR_MESSAGE": "Failed to remove inbox from policy"
+          }
+        }
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Policy name:",
+          "PLACEHOLDER": "Enter policy name"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Description:",
+          "PLACEHOLDER": "Enter description"
+        },
+        "STATUS": {
+          "LABEL": "État:",
+          "PLACEHOLDER": "Select status",
+          "ACTIVE": "Policy is active",
+          "INACTIVE": "Policy is inactive"
+        },
+        "ASSIGNMENT_ORDER": {
+          "LABEL": "Assignment order",
+          "ROUND_ROBIN": {
+            "LABEL": "Round robin",
+            "DESCRIPTION": "Assign conversations evenly among agents."
+          },
+          "BALANCED": {
+            "LABEL": "Balanced",
+            "DESCRIPTION": "Assign conversations based on available capacity."
+          }
+        },
+        "ASSIGNMENT_PRIORITY": {
+          "LABEL": "Assignment priority",
+          "EARLIEST_CREATED": {
+            "LABEL": "Earliest created",
+            "DESCRIPTION": "The conversation that was created first gets assigned first."
+          },
+          "LONGEST_WAITING": {
+            "LABEL": "Longest waiting",
+            "DESCRIPTION": "The conversation waiting the longest gets assigned first."
+          }
+        },
+        "FAIR_DISTRIBUTION": {
+          "LABEL": "Fair distribution policy",
+          "DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.",
+          "INPUT_MAX": "Assign max",
+          "DURATION": "Conversations per agent in every"
+        },
+        "INBOXES": {
+          "LABEL": "Added inboxes",
+          "DESCRIPTION": "Add inboxes for which this policy will be applicable.",
+          "ADD_BUTTON": "Add inbox",
+          "DROPDOWN": {
+            "SEARCH_PLACEHOLDER": "Search and select inboxes to add",
+            "ADD_BUTTON": "Ajouter"
+          },
+          "EMPTY_STATE": "No inboxes added to this policy, add an inbox to get started",
+          "API": {
+            "SUCCESS_MESSAGE": "Inbox successfully added to policy",
+            "ERROR_MESSAGE": "Failed to add inbox to policy"
+          }
+        }
+      },
+      "DELETE_POLICY": {
+        "SUCCESS_MESSAGE": "Assignment policy deleted successfully",
+        "ERROR_MESSAGE": "Failed to delete assignment policy"
+      }
+    },
+    "AGENT_CAPACITY_POLICY": {
+      "INDEX": {
+        "HEADER": {
+          "TITLE": "Agent capacity",
+          "CREATE_POLICY": "New policy"
+        },
+        "CARD": {
+          "POPOVER": "Added agents",
+          "EDIT": "Modifier"
+        },
+        "NO_RECORDS_FOUND": "No agent capacity policies found"
+      },
+      "CREATE": {
+        "HEADER": {
+          "TITLE": "Create agent capacity policy"
+        },
+        "CREATE_BUTTON": "Create policy",
+        "API": {
+          "SUCCESS_MESSAGE": "Agent capacity policy created successfully",
+          "ERROR_MESSAGE": "Failed to create agent capacity policy"
+        }
+      },
+      "EDIT": {
+        "HEADER": {
+          "TITLE": "Edit agent capacity policy"
+        },
+        "EDIT_BUTTON": "Update policy",
+        "CONFIRM_ADD_AGENT_DIALOG": {
+          "TITLE": "Add agent",
+          "DESCRIPTION": "{agentName} is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
+          "CONFIRM_BUTTON_LABEL": "Continue",
+          "CANCEL_BUTTON_LABEL": "Annuler"
+        },
+        "API": {
+          "SUCCESS_MESSAGE": "Agent capacity policy updated successfully",
+          "ERROR_MESSAGE": "Failed to update agent capacity policy"
+        },
+        "AGENT_API": {
+          "ADD": {
+            "SUCCESS_MESSAGE": "Agent added to policy successfully",
+            "ERROR_MESSAGE": "Failed to add agent to policy"
+          },
+          "REMOVE": {
+            "SUCCESS_MESSAGE": "Agent removed from policy successfully",
+            "ERROR_MESSAGE": "Failed to remove agent from policy"
+          }
+        }
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Policy name:",
+          "PLACEHOLDER": "Enter policy name"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Description:",
+          "PLACEHOLDER": "Enter description"
+        },
+        "INBOX_CAPACITY_LIMIT": {
+          "LABEL": "Inbox capacity limits",
+          "ADD_BUTTON": "Add inbox",
+          "FIELD": {
+            "SELECT_INBOX": "Select inbox",
+            "MAX_CONVERSATIONS": "Max conversations",
+            "SET_LIMIT": "Set limit"
+          },
+          "EMPTY_STATE": "No inbox limit set"
+        },
+        "EXCLUSION_RULES": {
+          "LABEL": "Exclusion rules",
+          "DESCRIPTION": "Conversations that satisfy the following conditions would not count towards agent capacity",
+          "TAGS": {
+            "LABEL": "Exclude conversations tagged with specific labels",
+            "ADD_TAG": "add tag",
+            "DROPDOWN": {
+              "SEARCH_PLACEHOLDER": "Search and select tags to add"
+            },
+            "EMPTY_STATE": "No tags added to this policy."
+          },
+          "DURATION": {
+            "LABEL": "Exclude conversations older than a specified duration",
+            "PLACEHOLDER": "Set time"
+          }
+        },
+        "USERS": {
+          "LABEL": "Assigned agents",
+          "DESCRIPTION": "Add agents for which this policy will be applicable.",
+          "ADD_BUTTON": "Add agent",
+          "DROPDOWN": {
+            "SEARCH_PLACEHOLDER": "Search and select agents to add",
+            "ADD_BUTTON": "Ajouter"
+          },
+          "EMPTY_STATE": "No agents added",
+          "API": {
+            "SUCCESS_MESSAGE": "Agent successfully added to policy",
+            "ERROR_MESSAGE": "Failed to add agent to policy"
+          }
+        }
+      },
+      "DELETE_POLICY": {
+        "SUCCESS_MESSAGE": "Agent capacity policy deleted successfully",
+        "ERROR_MESSAGE": "Failed to delete agent capacity policy"
+      }
+    },
+    "DELETE_POLICY": {
+      "TITLE": "Delete policy",
+      "DESCRIPTION": "Are you sure you want to delete this policy? This action cannot be undone.",
+      "CONFIRM_BUTTON_LABEL": "Supprimer",
+      "CANCEL_BUTTON_LABEL": "Annuler"
+    }
   }
 }