feat: Add support for multi-language support for Captain (#11068)
This PR implements the following features - FAQs from conversations will be generated in account language - Contact notes will be generated in account language - Copilot chat will respond in user language, unless the agent asks the question in a different language ## Changes ### Copilot Chat - Update the prompt to include an instruction for the language, the bot will reply in asked language, but will default to account language - Update the `ChatService` class to include pass the language to `SystemPromptsService` ### FAQ and Contact note generation - Update contact note generator and conversation generator to include account locale - Pass the account locale to `SystemPromptsService` <details><summary>Screenshots</summary> #### FAQs being generated in system langauge  #### Copilot responding in system language  </details> --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Pranav <pranav@chatwoot.com>
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@@ -128,6 +128,14 @@ class Account < ApplicationRecord
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}
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end
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def locale_english_name
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# the locale can also be something like pt_BR, en_US, fr_FR, etc.
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# the format is `<locale_code>_<country_code>`
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# we need to extract the language code from the locale
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account_locale = locale&.split('_')&.first
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ISO_639.find(account_locale)&.english_name&.downcase || 'english'
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end
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private
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def notify_creation
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