chore: Add documentation for automation rule, fix conversation/inbox_members (#4852)
This commit is contained in:
@@ -1584,6 +1584,13 @@
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
},
|
||||
{
|
||||
"name": "id",
|
||||
"in": "path",
|
||||
"type": "number",
|
||||
"description": "ID of the custom attribute",
|
||||
"required": true
|
||||
}
|
||||
],
|
||||
"get": {
|
||||
@@ -1593,6 +1600,18 @@
|
||||
"operationId": "get-details-of-a-single-custom-attribute",
|
||||
"summary": "Get a custom attribute details",
|
||||
"description": "Get the details of a custom attribute in the account",
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
},
|
||||
{
|
||||
"in": "path",
|
||||
"name": "id",
|
||||
"type": "integer",
|
||||
"required": true,
|
||||
"description": "The ID of the custom attribute to be updated."
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
@@ -1669,6 +1688,9 @@
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
},
|
||||
{
|
||||
"in": "path",
|
||||
"name": "id",
|
||||
@@ -2135,6 +2157,213 @@
|
||||
}
|
||||
}
|
||||
},
|
||||
"/api/v1/accounts/{account_id}/automation_rule_definitions": {
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
}
|
||||
],
|
||||
"get": {
|
||||
"tags": [
|
||||
"Automation Rule"
|
||||
],
|
||||
"operationId": "get-account-automation-rule",
|
||||
"summary": "List all automation rules in an account",
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
},
|
||||
{
|
||||
"$ref": "#/parameters/page"
|
||||
}
|
||||
],
|
||||
"description": "Get details of automation rules in an Account",
|
||||
"security": [
|
||||
{
|
||||
"userApiKey": [
|
||||
|
||||
]
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
"schema": {
|
||||
"type": "array",
|
||||
"description": "Array of all automation rules",
|
||||
"items": {
|
||||
"$ref": "#/definitions/automation_rule"
|
||||
}
|
||||
}
|
||||
},
|
||||
"403": {
|
||||
"description": "Access denied"
|
||||
}
|
||||
}
|
||||
},
|
||||
"post": {
|
||||
"tags": [
|
||||
"Automation Rule"
|
||||
],
|
||||
"operationId": "add-new-automation-rule-to-account",
|
||||
"summary": "Add a new automation rule",
|
||||
"description": "Add a new automation rule to account",
|
||||
"security": [
|
||||
{
|
||||
"userApiKey": [
|
||||
|
||||
]
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"name": "data",
|
||||
"in": "body",
|
||||
"required": true,
|
||||
"schema": {
|
||||
"$ref": "#/definitions/automation_rule_create_update_payload"
|
||||
}
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
"schema": {
|
||||
"$ref": "#/definitions/automation_rule"
|
||||
}
|
||||
},
|
||||
"403": {
|
||||
"description": "Access denied"
|
||||
}
|
||||
}
|
||||
}
|
||||
},
|
||||
"/api/v1/accounts/{account_id}/automation_rule_definitions/{id}": {
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
},
|
||||
{
|
||||
"name": "id",
|
||||
"in": "path",
|
||||
"type": "number",
|
||||
"description": "ID of the Automation Rule",
|
||||
"required": true
|
||||
}
|
||||
],
|
||||
"get": {
|
||||
"tags": [
|
||||
"Automation Rule"
|
||||
],
|
||||
"operationId": "get-details-of-a-single-automation-rule",
|
||||
"summary": "Get a automation rule details",
|
||||
"description": "Get the details of a automation rule in the account",
|
||||
"parameters": [
|
||||
{
|
||||
"in": "path",
|
||||
"name": "id",
|
||||
"type": "integer",
|
||||
"required": true,
|
||||
"description": "The ID of the automation rule to be updated."
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
"schema": {
|
||||
"$ref": "#/definitions/automation_rule"
|
||||
}
|
||||
},
|
||||
"401": {
|
||||
"description": "Unauthorized"
|
||||
},
|
||||
"404": {
|
||||
"description": "The given rule ID does not exist in the account"
|
||||
}
|
||||
}
|
||||
},
|
||||
"patch": {
|
||||
"tags": [
|
||||
"Automation Rule"
|
||||
],
|
||||
"operationId": "update-automation-rule-in-account",
|
||||
"summary": "Update automation rule in Account",
|
||||
"description": "Update a automation rule in account",
|
||||
"security": [
|
||||
{
|
||||
"userApiKey": [
|
||||
|
||||
]
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"in": "path",
|
||||
"name": "id",
|
||||
"type": "integer",
|
||||
"required": true,
|
||||
"description": "The ID of the automation rule to be updated."
|
||||
},
|
||||
{
|
||||
"name": "data",
|
||||
"in": "body",
|
||||
"required": true,
|
||||
"schema": {
|
||||
"$ref": "#/definitions/automation_rule_create_update_payload"
|
||||
}
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
"schema": {
|
||||
"$ref": "#/definitions/automation_rule"
|
||||
}
|
||||
},
|
||||
"403": {
|
||||
"description": "Access denied"
|
||||
},
|
||||
"404": {
|
||||
"description": "Rule not found"
|
||||
}
|
||||
}
|
||||
},
|
||||
"delete": {
|
||||
"tags": [
|
||||
"Automation Rule"
|
||||
],
|
||||
"operationId": "delete-automation-rule-from-account",
|
||||
"summary": "Remove a automation rule from account",
|
||||
"description": "Remove a automation rule from account",
|
||||
"security": [
|
||||
{
|
||||
"userApiKey": [
|
||||
|
||||
]
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"in": "path",
|
||||
"name": "id",
|
||||
"type": "integer",
|
||||
"required": true,
|
||||
"description": "The ID of the automation rule to be deleted"
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success"
|
||||
},
|
||||
"403": {
|
||||
"description": "Access denied"
|
||||
},
|
||||
"404": {
|
||||
"description": "automation rule not found"
|
||||
}
|
||||
}
|
||||
}
|
||||
},
|
||||
"/api/v1/accounts/{account_id}/conversations/meta": {
|
||||
"parameters": [
|
||||
{
|
||||
@@ -2352,6 +2581,14 @@
|
||||
"type": "object",
|
||||
"description": "Lets you specify attributes like browser information"
|
||||
},
|
||||
"custom_attributes": {
|
||||
"type": "object",
|
||||
"description": "The object to save custom attributes for conversation, accepts custom attributes key and value",
|
||||
"example": {
|
||||
"attribute_key": "attribute_value",
|
||||
"priority_conversation_number": 3
|
||||
}
|
||||
},
|
||||
"status": {
|
||||
"type": "string",
|
||||
"enum": [
|
||||
@@ -3101,69 +3338,6 @@
|
||||
}
|
||||
}
|
||||
},
|
||||
"patch": {
|
||||
"tags": [
|
||||
"Inboxes"
|
||||
],
|
||||
"operationId": "update-agents-in-inbox",
|
||||
"summary": "Update Agents in Inbox",
|
||||
"description": "All agents except the one passed in params will be removed",
|
||||
"security": [
|
||||
{
|
||||
"userApiKey": [
|
||||
|
||||
]
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"name": "data",
|
||||
"in": "body",
|
||||
"required": true,
|
||||
"schema": {
|
||||
"type": "object",
|
||||
"required": [
|
||||
"inbox_id",
|
||||
"user_ids"
|
||||
],
|
||||
"properties": {
|
||||
"inbox_id": {
|
||||
"type": "string",
|
||||
"description": "The ID of the inbox"
|
||||
},
|
||||
"user_ids": {
|
||||
"type": "array",
|
||||
"items": {
|
||||
"type": "integer"
|
||||
},
|
||||
"description": "IDs of users to be added to the inbox"
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
"schema": {
|
||||
"type": "array",
|
||||
"description": "Array of all active agents",
|
||||
"items": {
|
||||
"$ref": "#/definitions/agent"
|
||||
}
|
||||
}
|
||||
},
|
||||
"404": {
|
||||
"description": "Inbox not found"
|
||||
},
|
||||
"403": {
|
||||
"description": "Access denied"
|
||||
},
|
||||
"422": {
|
||||
"description": "User must exist"
|
||||
}
|
||||
}
|
||||
},
|
||||
"delete": {
|
||||
"tags": [
|
||||
"Inboxes"
|
||||
@@ -3289,6 +3463,69 @@
|
||||
"description": "User must exist"
|
||||
}
|
||||
}
|
||||
},
|
||||
"patch": {
|
||||
"tags": [
|
||||
"Inboxes"
|
||||
],
|
||||
"operationId": "update-agents-in-inbox",
|
||||
"summary": "Update Agents in Inbox",
|
||||
"description": "All agents except the one passed in params will be removed",
|
||||
"security": [
|
||||
{
|
||||
"userApiKey": [
|
||||
|
||||
]
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"name": "data",
|
||||
"in": "body",
|
||||
"required": true,
|
||||
"schema": {
|
||||
"type": "object",
|
||||
"required": [
|
||||
"inbox_id",
|
||||
"user_ids"
|
||||
],
|
||||
"properties": {
|
||||
"inbox_id": {
|
||||
"type": "string",
|
||||
"description": "The ID of the inbox"
|
||||
},
|
||||
"user_ids": {
|
||||
"type": "array",
|
||||
"items": {
|
||||
"type": "integer"
|
||||
},
|
||||
"description": "IDs of users to be added to the inbox"
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
],
|
||||
"responses": {
|
||||
"200": {
|
||||
"description": "Success",
|
||||
"schema": {
|
||||
"type": "array",
|
||||
"description": "Array of all active agents",
|
||||
"items": {
|
||||
"$ref": "#/definitions/agent"
|
||||
}
|
||||
}
|
||||
},
|
||||
"404": {
|
||||
"description": "Inbox not found"
|
||||
},
|
||||
"403": {
|
||||
"description": "Access denied"
|
||||
},
|
||||
"422": {
|
||||
"description": "User must exist"
|
||||
}
|
||||
}
|
||||
}
|
||||
},
|
||||
"/api/v1/accounts/{account_id}/conversations/{conversation_id}/messages": {
|
||||
@@ -3711,7 +3948,7 @@
|
||||
}
|
||||
}
|
||||
},
|
||||
"/accounts/{account-id}/teams/{team_id}/team_members": {
|
||||
"/accounts/{account_id}/teams/{team_id}/team_members": {
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
@@ -3735,6 +3972,9 @@
|
||||
}
|
||||
],
|
||||
"parameters": [
|
||||
{
|
||||
"$ref": "#/parameters/account_id"
|
||||
},
|
||||
{
|
||||
"$ref": "#/parameters/team_id"
|
||||
}
|
||||
@@ -4520,6 +4760,68 @@
|
||||
}
|
||||
}
|
||||
},
|
||||
"automation_rule": {
|
||||
"type": "object",
|
||||
"properties": {
|
||||
"event_name": {
|
||||
"type": "string",
|
||||
"description": "Automation Rule event, on which we call the actions(conversation_created, conversation_updated, message_created)",
|
||||
"enum": [
|
||||
"conversation_created",
|
||||
"conversation_updated",
|
||||
"message_created"
|
||||
],
|
||||
"example": "message_created"
|
||||
},
|
||||
"name": {
|
||||
"type": "string",
|
||||
"description": "The name of the rule",
|
||||
"example": "Add label on message create event"
|
||||
},
|
||||
"description": {
|
||||
"type": "string",
|
||||
"description": "Description to give more context about the rule",
|
||||
"example": "Add label support and sales on message create event if incoming message content contains text help"
|
||||
},
|
||||
"active": {
|
||||
"type": "boolean",
|
||||
"description": "Enable/disable automation rule"
|
||||
},
|
||||
"actions": {
|
||||
"type": "array",
|
||||
"description": "Array of actions which we perform when condition matches",
|
||||
"items": {
|
||||
"type": "object",
|
||||
"example": {
|
||||
"action_name": "add_label",
|
||||
"action_params": [
|
||||
"support",
|
||||
"sales"
|
||||
]
|
||||
}
|
||||
}
|
||||
},
|
||||
"conditions": {
|
||||
"type": "array",
|
||||
"description": "Array of conditions on which conversation/message filter would work",
|
||||
"items": {
|
||||
"type": "object",
|
||||
"example": {
|
||||
"attribute_key": "content",
|
||||
"filter_operator": "contains",
|
||||
"values": [
|
||||
"help"
|
||||
],
|
||||
"query_operator": "nil"
|
||||
}
|
||||
}
|
||||
},
|
||||
"account_id": {
|
||||
"type": "integer",
|
||||
"description": "Account Id"
|
||||
}
|
||||
}
|
||||
},
|
||||
"contact": {
|
||||
"type": "object",
|
||||
"properties": {
|
||||
@@ -4543,6 +4845,14 @@
|
||||
"type": "object",
|
||||
"description": "The object containing additional attributes related to the contact"
|
||||
},
|
||||
"custom_attributes": {
|
||||
"type": "object",
|
||||
"description": "The object to save custom attributes for contact, accepts custom attributes key and value",
|
||||
"example": {
|
||||
"attribute_key": "attribute_value",
|
||||
"signed_up_at": "dd/mm/yyyy"
|
||||
}
|
||||
},
|
||||
"contact_inboxes": {
|
||||
"type": "array",
|
||||
"items": {
|
||||
@@ -4598,6 +4908,14 @@
|
||||
"additional_attributes": {
|
||||
"type": "object",
|
||||
"description": "The object containing additional attributes related to the conversation"
|
||||
},
|
||||
"custom_attributes": {
|
||||
"type": "object",
|
||||
"description": "The object to save custom attributes for conversation, accepts custom attributes key and value",
|
||||
"example": {
|
||||
"attribute_key": "attribute_value",
|
||||
"priority_conversation_number": 3
|
||||
}
|
||||
}
|
||||
}
|
||||
},
|
||||
@@ -5428,6 +5746,63 @@
|
||||
}
|
||||
}
|
||||
},
|
||||
"automation_rule_create_update_payload": {
|
||||
"type": "object",
|
||||
"properties": {
|
||||
"name": {
|
||||
"type": "string",
|
||||
"description": "Rule name",
|
||||
"example": "Add label on message create event"
|
||||
},
|
||||
"description": {
|
||||
"type": "string",
|
||||
"description": "The description about the automation and actions",
|
||||
"example": "Add label support and sales on message create event if incoming message content contains text help"
|
||||
},
|
||||
"event_name": {
|
||||
"type": "string",
|
||||
"enum": [
|
||||
"conversation_created",
|
||||
"conversation_updated",
|
||||
"message_created"
|
||||
],
|
||||
"example": "message_created",
|
||||
"description": "The event when you want to execute the automation actions"
|
||||
},
|
||||
"active": {
|
||||
"type": "boolean",
|
||||
"description": "Enable/disable automation rule"
|
||||
},
|
||||
"actions": {
|
||||
"type": "array",
|
||||
"description": "Array of actions which you want to perform when condition matches, e.g add label support if message contains content help.",
|
||||
"items": {
|
||||
"type": "object",
|
||||
"example": {
|
||||
"action_name": "add_label",
|
||||
"action_params": [
|
||||
"support"
|
||||
]
|
||||
}
|
||||
}
|
||||
},
|
||||
"conditions": {
|
||||
"type": "array",
|
||||
"description": "Array of conditions on which conversation filter would work, e.g message content contains text help.",
|
||||
"items": {
|
||||
"type": "object",
|
||||
"example": {
|
||||
"attribute_key": "content",
|
||||
"filter_operator": "contains",
|
||||
"query_operator": "nil",
|
||||
"values": [
|
||||
"help"
|
||||
]
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
},
|
||||
"public_contact_create_update_payload": {
|
||||
"type": "object",
|
||||
"properties": {
|
||||
@@ -6016,7 +6391,8 @@
|
||||
"Profile",
|
||||
"Reports",
|
||||
"Teams",
|
||||
"Webhooks"
|
||||
"Webhooks",
|
||||
"Automation Rule"
|
||||
]
|
||||
},
|
||||
{
|
||||
|
||||
Reference in New Issue
Block a user