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fix: captain talking over support agent (#13673)

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This commit is contained in:
Aakash Bakhle
2026-03-03 16:13:34 +05:30
committed by GitHub
parent 89da4a2292
commit 374d2258c7
7 changed files with 151 additions and 4 deletions
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config/locales/en.yml
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@@ -236,6 +236,7 @@ en:
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
resolved_by_tool: 'Conversation was marked resolved by %{user_name}: %{reason}'
open: 'Conversation was marked open by %{user_name}'
auto_opened_after_agent_reply: 'Conversation was marked open automatically after an agent reply'
agent_bot:
error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
status: