diff --git a/app/javascript/dashboard/components/widgets/ChannelItem.vue b/app/javascript/dashboard/components/widgets/ChannelItem.vue
index 5ebee6b40..91cde46d5 100644
--- a/app/javascript/dashboard/components/widgets/ChannelItem.vue
+++ b/app/javascript/dashboard/components/widgets/ChannelItem.vue
@@ -21,6 +21,9 @@ export default {
     },
   },
   computed: {
+    hasFbConfigured() {
+      return window.chatwootConfig?.fbAppId;
+    },
     isActive() {
       const { key } = this.channel;
       if (Object.keys(this.enabledFeatures).length === 0) {
@@ -30,7 +33,7 @@ export default {
         return this.enabledFeatures.channel_website;
       }
       if (key === 'facebook') {
-        return this.enabledFeatures.channel_facebook;
+        return this.enabledFeatures.channel_facebook && this.hasFbConfigured;
       }
       if (key === 'twitter') {
         return this.enabledFeatures.channel_twitter;