feat: Update the design for the Inbox management console (#10043)

This is the continuation of the design update PR. This changes the design for the inbox pages.
---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

app/javascript/dashboard/helper/featureHelper.js

@@ -9,6 +9,7 @@ const FEATURE_HELP_URLS = {
   custom_attributes: 'https://chwt.app/hc/custom-attributes',
   dashboard_apps: 'https://chwt.app/hc/dashboard-apps',
   help_center: 'https://chwt.app/hc/help-center',
+  inboxes: 'https://chwt.app/hc/inboxes',
   integrations: 'https://chwt.app/hc/integrations',
   labels: 'https://chwt.app/hc/labels',
   macros: 'https://chwt.app/hc/macros',

app/javascript/dashboard/i18n/locale/en/inboxMgmt.json

@@ -1,7 +1,8 @@
 {
   "INBOX_MGMT": {
     "HEADER": "Inboxes",
-    "SIDEBAR_TXT": "<p><b>Inbox</b></p> <p> When you connect a website or a facebook Page to Chatwoot, it is called an <b>Inbox</b>. You can have unlimited inboxes in your Chatwoot account. </p><p> Click on <b>Add Inbox</b> to connect a website or a Facebook Page. </p><p> In the Dashboard, you can see all the conversations from all your inboxes in a single place and respond to them under the `Conversations` tab. </p><p> You can also see conversations specific to an inbox by clicking on the inbox name on the left pane of the dashboard. </p>",
+    "DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
+    "LEARN_MORE": "Learn more about inboxes",
     "RECONNECTION_REQUIRED": "Your inbox is disconnected. You won't receive new messages until you reauthorize it.",
     "CLICK_TO_RECONNECT": "Click here to reconnect.",
     "LIST": {
@@ -745,6 +746,18 @@
       "MICROSOFT": "Microsoft",
       "GOOGLE": "Google",
       "OTHER_PROVIDERS": "Other Providers"
+    },
+    "CHANNELS": {
+      "MESSENGER": "Messenger",
+      "WEB_WIDGET": "Website",
+      "TWITTER_PROFILE": "Twitter",
+      "TWILIO_SMS": "Twilio SMS",
+      "WHATSAPP": "WhatsApp",
+      "SMS": "SMS",
+      "EMAIL": "Email",
+      "TELEGRAM": "Telegram",
+      "LINE": "Line",
+      "API": "API Channel"
     }
   }
 }

app/javascript/dashboard/routes/dashboard/settings/inbox/Index.vue

@@ -1,219 +1,177 @@
-<script>
+<script setup>
-import { mapGetters } from 'vuex';
 import { useAlert } from 'dashboard/composables';
+import Thumbnail from 'dashboard/components/widgets/Thumbnail.vue';
 import { useAdmin } from 'dashboard/composables/useAdmin';
-import { useAccount } from 'dashboard/composables/useAccount';
+import SettingsLayout from '../SettingsLayout.vue';
-import Settings from './Settings.vue';
+import BaseSettingsHeader from '../components/BaseSettingsHeader.vue';
-import globalConfigMixin from 'shared/mixins/globalConfigMixin';
+import { computed, ref } from 'vue';
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useStoreGetters, useStore } from 'dashboard/composables/store';
+import ChannelName from './components/ChannelName.vue';
 
-export default {
+const getters = useStoreGetters();
-  components: {
+const store = useStore();
-    Settings,
+const { t } = useI18n();
-  },
+const { isAdmin } = useAdmin();
-  mixins: [globalConfigMixin],
-  setup() {
-    const { isAdmin } = useAdmin();
-    const { accountScopedUrl } = useAccount();
-    return {
-      isAdmin,
-      accountScopedUrl,
-    };
-  },
-  data() {
-    return {
-      loading: {},
-      showSettings: false,
-      showDeletePopup: false,
-      selectedInbox: {},
-    };
-  },
-  computed: {
-    ...mapGetters({
-      inboxesList: 'inboxes/getInboxes',
-      globalConfig: 'globalConfig/get',
-    }),
-    // Delete Modal
-    deleteConfirmText() {
-      return `${this.$t('INBOX_MGMT.DELETE.CONFIRM.YES')} ${
-        this.selectedInbox.name
-      }`;
-    },
-    deleteRejectText() {
-      return `${this.$t('INBOX_MGMT.DELETE.CONFIRM.NO')} ${
-        this.selectedInbox.name
-      }`;
-    },
-    confirmDeleteMessage() {
-      return `${this.$t('INBOX_MGMT.DELETE.CONFIRM.MESSAGE')} ${
-        this.selectedInbox.name
-      }?`;
-    },
-    confirmPlaceHolderText() {
-      return `${this.$t('INBOX_MGMT.DELETE.CONFIRM.PLACE_HOLDER', {
-        inboxName: this.selectedInbox.name,
-      })}`;
-    },
-  },
-  methods: {
-    twilioChannelName(item) {
-      const { medium = '' } = item;
-      if (medium === 'whatsapp') return 'WhatsApp';
-      return 'Twilio SMS';
-    },
-    openSettings(inbox) {
-      this.showSettings = true;
-      this.selectedInbox = inbox;
-    },
-    closeSettings() {
-      this.showSettings = false;
-      this.selectedInbox = {};
-    },
-    async deleteInbox({ id }) {
-      try {
-        await this.$store.dispatch('inboxes/delete', id);
-        useAlert(this.$t('INBOX_MGMT.DELETE.API.SUCCESS_MESSAGE'));
-      } catch (error) {
-        useAlert(this.$t('INBOX_MGMT.DELETE.API.ERROR_MESSAGE'));
-      }
-    },
 
-    confirmDeletion() {
+const showDeletePopup = ref(false);
-      this.deleteInbox(this.selectedInbox);
+const selectedInbox = ref({});
-      this.closeDelete();
+
-    },
+const inboxesList = computed(() => getters['inboxes/getInboxes'].value);
-    openDelete(inbox) {
+const uiFlags = computed(() => getters['inboxes/getUIFlags'].value);
-      this.showDeletePopup = true;
+
-      this.selectedInbox = inbox;
+const deleteConfirmText = computed(
-    },
+  () => `${t('INBOX_MGMT.DELETE.CONFIRM.YES')} ${selectedInbox.value.name}`
-    closeDelete() {
+);
-      this.showDeletePopup = false;
+
-      this.selectedInbox = {};
+const deleteRejectText = computed(
-    },
+  () => `${t('INBOX_MGMT.DELETE.CONFIRM.NO')} ${selectedInbox.value.name}`
-  },
+);
+
+const confirmDeleteMessage = computed(
+  () => `${t('INBOX_MGMT.DELETE.CONFIRM.MESSAGE')} ${selectedInbox.value.name}?`
+);
+const confirmPlaceHolderText = computed(
+  () =>
+    `${t('INBOX_MGMT.DELETE.CONFIRM.PLACE_HOLDER', {
+      inboxName: selectedInbox.value.name,
+    })}`
+);
+
+const deleteInbox = async ({ id }) => {
+  try {
+    await store.dispatch('inboxes/delete', id);
+    useAlert(t('INBOX_MGMT.DELETE.API.SUCCESS_MESSAGE'));
+  } catch (error) {
+    useAlert(t('INBOX_MGMT.DELETE.API.ERROR_MESSAGE'));
+  }
+};
+const closeDelete = () => {
+  showDeletePopup.value = false;
+  selectedInbox.value = {};
+};
+
+const confirmDeletion = () => {
+  deleteInbox(selectedInbox.value);
+  closeDelete();
+};
+const openDelete = inbox => {
+  showDeletePopup.value = true;
+  selectedInbox.value = inbox;
 };
 </script>
 
 <template>
-  <div class="flex-1 overflow-auto">
+  <SettingsLayout
-    <div class="flex flex-row gap-4 p-8">
+    :no-records-found="!inboxesList.length"
-      <div class="w-full lg:w-3/5">
+    :no-records-message="$t('INBOX_MGMT.LIST.404')"
-        <p
+    :is-loading="uiFlags.isFetching"
-          v-if="!inboxesList.length"
+  >
-          class="flex flex-col items-center justify-center h-full"
+    <template #header>
-        >
+      <BaseSettingsHeader
-          {{ $t('INBOX_MGMT.LIST.404') }}
+        :title="$t('INBOX_MGMT.HEADER')"
+        :description="$t('INBOX_MGMT.DESCRIPTION')"
+        :link-text="$t('INBOX_MGMT.LEARN_MORE')"
+        feature-name="inboxes"
+      >
+        <template #actions>
           <router-link
             v-if="isAdmin"
-            :to="accountScopedUrl('settings/inboxes/new')"
+            class="button nice rounded-md"
+            :to="{ name: 'settings_inbox_new' }"
           >
+            <fluent-icon icon="add-circle" />
             {{ $t('SETTINGS.INBOXES.NEW_INBOX') }}
           </router-link>
-        </p>
+        </template>
-
+      </BaseSettingsHeader>
-        <table v-if="inboxesList.length" class="woot-table">
+    </template>
-          <tbody>
+    <template #body>
-            <tr v-for="item in inboxesList" :key="item.id">
+      <table
-              <td>
+        class="min-w-full overflow-x-auto divide-y divide-slate-75 dark:divide-slate-700"
-                <img
+      >
-                  v-if="item.avatar_url"
+        <tbody
-                  class="woot-thumbnail"
+          class="divide-y divide-slate-25 dark:divide-slate-800 flex-1 text-slate-700 dark:text-slate-100"
-                  :src="item.avatar_url"
+        >
-                  alt="No Page Image"
+          <tr v-for="inbox in inboxesList" :key="inbox.id">
+            <td class="py-4 ltr:pr-4 rtl:pl-4">
+              <div class="flex items-center flex-row gap-4">
+                <Thumbnail
+                  v-if="inbox.avatar_url"
+                  class="bg-black-50 dark:bg-black-800 rounded-full p-2 ring ring-opacity-20 dark:ring-opacity-80 ring-black-100 dark:ring-black-900 border border-slate-100 dark:border-slate-700/50 shadow-sm"
+                  :src="inbox.avatar_url"
+                  :username="inbox.name"
+                  size="48px"
                 />
-                <img
+                <div
                   v-else
-                  class="woot-thumbnail"
+                  class="w-12 h-12 bg-black-50 dark:bg-black-800 rounded-full p-2 ring ring-opacity-20 dark:ring-opacity-80 ring-black-100 dark:ring-black-900 border border-slate-100 dark:border-slate-700/50 shadow-sm block"
-                  src="~dashboard/assets/images/flag.svg"
+                >
-                  alt="No Page Image"
+                  <svg
-                />
+                    xmlns="http://www.w3.org/2000/svg"
-              </td>
+                    width="32"
-              <!-- Short Code  -->
+                    height="32"
-              <td>
+                    viewBox="0 0 24 24"
-                <span class="agent-name">{{ item.name }}</span>
+                    class="opacity-80 p-1"
-                <span v-if="item.channel_type === 'Channel::FacebookPage'">
-                  {{ 'Facebook' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::WebWidget'">
-                  {{ 'Website' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::TwitterProfile'">
-                  {{ 'Twitter' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::TwilioSms'">
-                  {{ twilioChannelName(item) }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::Whatsapp'">
-                  {{ 'Whatsapp' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::Sms'">
-                  {{ 'Sms' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::Email'">
-                  {{ 'Email' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::Telegram'">
-                  {{ 'Telegram' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::Line'">
-                  {{ 'Line' }}
-                </span>
-                <span v-if="item.channel_type === 'Channel::Api'">
-                  {{ globalConfig.apiChannelName || 'API' }}
-                </span>
-              </td>
-
-              <!-- Action Buttons -->
-              <td>
-                <div class="button-wrapper">
-                  <router-link
-                    :to="accountScopedUrl(`settings/inboxes/${item.id}`)"
                   >
-                    <woot-button
+                    <path
-                      v-if="isAdmin"
+                      fill="currentColor"
-                      v-tooltip.top="$t('INBOX_MGMT.SETTINGS')"
+                      d="M1 12c0-5.185 0-7.778 1.61-9.39C4.223 1 6.816 1 12 1s7.778 0 9.39 1.61C23 4.223 23 6.816 23 12s0 7.778-1.61 9.39C19.777 23 17.184 23 12 23s-7.778 0-9.39-1.61C1 19.777 1 17.184 1 12"
-                      variant="smooth"
+                      opacity=".35"
-                      size="tiny"
-                      icon="settings"
-                      color-scheme="secondary"
-                      class-names="grey-btn"
                     />
-                  </router-link>
+                    <path
-
+                      fill="currentColor"
-                  <woot-button
+                      d="M2.61 21.389c1.612 1.61 4.205 1.61 9.39 1.61s7.778 0 9.39-1.61c1.492-1.493 1.601-3.829 1.61-8.29h-3.476c-.996 0-1.494 0-1.931.202c-.438.201-.762.58-1.41 1.335l-.666.777c-.648.756-.972 1.134-1.41 1.335s-.935.202-1.93.202h-.353c-.996 0-1.494 0-1.931-.202c-.438-.2-.762-.579-1.41-1.335l-.666-.777c-.648-.756-.972-1.134-1.41-1.335s-.935-.201-1.93-.201H1c.008 4.46.118 6.796 1.61 8.289"
-                    v-if="isAdmin"
+                    />
-                    v-tooltip.top="$t('INBOX_MGMT.DELETE.BUTTON_TEXT')"
+                  </svg>
-                    variant="smooth"
+                </div>
-                    color-scheme="alert"
+                <div>
-                    size="tiny"
+                  <span class="block font-medium capitalize">
-                    class-names="grey-btn"
+                    {{ inbox.name }}
-                    :is-loading="loading[item.id]"
+                  </span>
-                    icon="dismiss-circle"
+                  <ChannelName
-                    @click="openDelete(item)"
+                    :channel-type="inbox.channel_type"
+                    :medium="inbox.medium"
                   />
                 </div>
-              </td>
+              </div>
-            </tr>
+            </td>
-          </tbody>
-        </table>
-      </div>
 
-      <div class="hidden w-1/3 lg:block">
+            <td class="py-4">
-        <span
+              <div class="flex gap-1 justify-end">
-          v-dompurify-html="
+                <router-link
-            useInstallationName(
+                  :to="{
-              $t('INBOX_MGMT.SIDEBAR_TXT'),
+                    name: 'settings_inbox_show',
-              globalConfig.installationName
+                    params: { inboxId: inbox.id },
-            )
+                  }"
-          "
+                >
-        />
+                  <woot-button
-      </div>
+                    v-if="isAdmin"
-    </div>
+                    v-tooltip.top="$t('INBOX_MGMT.SETTINGS')"
-    <Settings
+                    variant="smooth"
-      v-if="showSettings"
+                    size="tiny"
-      :show.sync="showSettings"
+                    icon="settings"
-      :on-close="closeSettings"
+                    color-scheme="secondary"
-      :inbox="selectedInbox"
+                    class-names="grey-btn"
-    />
+                  />
+                </router-link>
+
+                <woot-button
+                  v-if="isAdmin"
+                  v-tooltip.top="$t('INBOX_MGMT.DELETE.BUTTON_TEXT')"
+                  variant="smooth"
+                  color-scheme="alert"
+                  size="tiny"
+                  class-names="grey-btn"
+                  icon="dismiss-circle"
+                  @click="openDelete(inbox)"
+                />
+              </div>
+            </td>
+          </tr>
+        </tbody>
+      </table>
+    </template>
 
     <woot-confirm-delete-modal
       v-if="showDeletePopup"
@@ -227,5 +185,5 @@ export default {
       @onConfirm="confirmDeletion"
       @onClose="closeDelete"
     />
-  </div>
+  </SettingsLayout>
 </template>

app/javascript/dashboard/routes/dashboard/settings/inbox/components/ChannelName.vue

@@ -0,0 +1,55 @@
+<script setup>
+import { useI18n } from 'dashboard/composables/useI18n';
+import { useStoreGetters } from 'dashboard/composables/store';
+import { computed } from 'vue';
+
+const props = defineProps({
+  channelType: {
+    type: String,
+    required: true,
+  },
+  medium: {
+    type: String,
+    default: '',
+  },
+});
+const getters = useStoreGetters();
+const { t } = useI18n();
+const globalConfig = computed(() => getters['globalConfig/get'].value);
+
+const i18nMap = {
+  'Channel::FacebookPage': 'MESSENGER',
+  'Channel::WebWidget': 'WEB_WIDGET',
+  'Channel::TwitterProfile': 'TWITTER_PROFILE',
+  'Channel::TwilioSms': 'TWILIO_SMS',
+  'Channel::Whatsapp': 'WHATSAPP',
+  'Channel::Sms': 'SMS',
+  'Channel::Email': 'EMAIL',
+  'Channel::Telegram': 'TELEGRAM',
+  'Channel::Line': 'LINE',
+  'Channel::Api': 'API',
+};
+
+const twilioChannelName = () => {
+  if (props.medium === 'whatsapp') {
+    return t(`INBOX_MGMT.CHANNELS.WHATSAPP`);
+  }
+  return t(`INBOX_MGMT.CHANNELS.TWILIO_SMS`);
+};
+
+const readableChannelName = computed(() => {
+  if (props.channelType === 'Channel::Api') {
+    return globalConfig.value.apiChannelName || t('INBOX_MGMT.CHANNELS.API');
+  }
+  if (props.channelType === 'Channel::TwilioSms') {
+    return twilioChannelName();
+  }
+  return t(`INBOX_MGMT.CHANNELS.${i18nMap[props.channelType]}`);
+});
+</script>
+
+<template>
+  <span>
+    {{ readableChannelName }}
+  </span>
+</template>

app/javascript/dashboard/routes/dashboard/settings/inbox/inbox.routes.js

@@ -1,8 +1,8 @@
-/* eslint arrow-body-style: 0 */
 import { frontendURL } from '../../../../helper/URLHelper';
 import channelFactory from './channel-factory';
 
 const SettingsContent = () => import('../Wrapper.vue');
+const SettingWrapper = () => import('../SettingsWrapper.vue');
 const InboxHome = () => import('./Index.vue');
 const Settings = () => import('./Settings.vue');
 const InboxChannel = () => import('./InboxChannels.vue');
@@ -12,6 +12,24 @@ const FinishSetup = () => import('./FinishSetup.vue');
 
 export default {
   routes: [
+    {
+      path: frontendURL('accounts/:accountId/settings/inboxes'),
+      component: SettingWrapper,
+      children: [
+        {
+          path: '',
+          redirect: 'list',
+        },
+        {
+          path: 'list',
+          name: 'settings_inbox_list',
+          component: InboxHome,
+          meta: {
+            permissions: ['administrator'],
+          },
+        },
+      ],
+    },
     {
       path: frontendURL('accounts/:accountId/settings/inboxes'),
       component: SettingsContent,
@@ -26,18 +44,6 @@ export default {
         };
       },
       children: [
-        {
-          path: '',
-          redirect: 'list',
-        },
-        {
-          path: 'list',
-          name: 'settings_inbox_list',
-          component: InboxHome,
-          meta: {
-            permissions: ['administrator'],
-          },
-        },
         {
           path: 'new',
           component: InboxChannel,