fix: unattended count mismatch in report and list (#7263)

2023-06-08 17:58:13 +05:30
parent 2b7989f52b
commit 2f2ae88cba
3 changed files with 3 additions and 3 deletions
--- a/app/models/conversation.rb
+++ b/app/models/conversation.rb
@@ -69,6 +69,7 @@ class Conversation < ApplicationRecord
  scope :unassigned, -> { where(assignee_id: nil) }
  scope :assigned, -> { where.not(assignee_id: nil) }
  scope :assigned_to, ->(agent) { where(assignee_id: agent.id) }
+  scope :unattended, -> { where(first_reply_created_at: nil) }
  scope :resolvable, lambda { |auto_resolve_duration|
    return none if auto_resolve_duration.to_i.zero?