diff --git a/app/listeners/webhook_listener.rb b/app/listeners/webhook_listener.rb
index 6463f29b6..98a694f2c 100644
--- a/app/listeners/webhook_listener.rb
+++ b/app/listeners/webhook_listener.rb
@@ -22,6 +22,13 @@ class WebhookListener < BaseListener
     deliver_webhook_payloads(payload, inbox)
   end
 
+  def conversation_created(event)
+    conversation = extract_conversation_and_account(event)[0]
+    inbox = conversation.inbox
+    payload = conversation.webhook_data.merge(event: __method__.to_s)
+    deliver_webhook_payloads(payload, inbox)
+  end
+
   def message_created(event)
     message = extract_message_and_account(event)[0]
     inbox = message.inbox
diff --git a/spec/listeners/webhook_listener_spec.rb b/spec/listeners/webhook_listener_spec.rb
index cb06dd6c0..0bebc8d15 100644
--- a/spec/listeners/webhook_listener_spec.rb
+++ b/spec/listeners/webhook_listener_spec.rb
@@ -10,7 +10,8 @@ describe WebhookListener do
     create(:message, message_type: 'outgoing',
                      account: account, inbox: inbox, conversation: conversation)
   end
-  let!(:event) { Events::Base.new(event_name, Time.zone.now, message: message) }
+  let!(:message_created_event) { Events::Base.new(event_name, Time.zone.now, message: message) }
+  let!(:conversation_created_event) { Events::Base.new(event_name, Time.zone.now, conversation: conversation) }
 
   describe '#message_created' do
     let(:event_name) { :'message.created' }
@@ -18,7 +19,7 @@ describe WebhookListener do
     context 'when webhook is not configured' do
       it 'does not trigger webhook' do
         expect(WebhookJob).to receive(:perform_later).exactly(0).times
-        listener.message_created(event)
+        listener.message_created(message_created_event)
       end
     end
 
@@ -26,7 +27,7 @@ describe WebhookListener do
       it 'triggers webhook' do
         webhook = create(:webhook, inbox: inbox, account: account)
         expect(WebhookJob).to receive(:perform_later).with(webhook.url, message.webhook_data.merge(event: 'message_created')).once
-        listener.message_created(event)
+        listener.message_created(message_created_event)
       end
     end
 
@@ -64,4 +65,44 @@ describe WebhookListener do
       end
     end
   end
+
+  describe '#conversation_created' do
+    let(:event_name) { :'conversation.created' }
+
+    context 'when webhook is not configured' do
+      it 'does not trigger webhook' do
+        expect(WebhookJob).to receive(:perform_later).exactly(0).times
+        listener.conversation_created(conversation_created_event)
+      end
+    end
+
+    context 'when webhook is configured' do
+      it 'triggers webhook' do
+        webhook = create(:webhook, inbox: inbox, account: account)
+        expect(WebhookJob).to receive(:perform_later).with(webhook.url, conversation.webhook_data.merge(event: 'conversation_created')).once
+        listener.conversation_created(conversation_created_event)
+      end
+    end
+
+    context 'when inbox is an API Channel' do
+      it 'triggers webhook if webhook_url is present' do
+        channel_api = create(:channel_api, account: account)
+        api_inbox = channel_api.inbox
+        api_conversation = create(:conversation, account: account, inbox: api_inbox, assignee: user)
+        api_event = Events::Base.new(event_name, Time.zone.now, conversation: api_conversation)
+        expect(WebhookJob).to receive(:perform_later).with(channel_api.webhook_url,
+                                                           api_conversation.webhook_data.merge(event: 'conversation_created')).once
+        listener.conversation_created(api_event)
+      end
+
+      it 'does not trigger webhook if webhook_url is not present' do
+        channel_api = create(:channel_api, webhook_url: nil, account: account)
+        api_inbox = channel_api.inbox
+        api_conversation = create(:conversation, account: account, inbox: api_inbox, assignee: user)
+        api_event = Events::Base.new(event_name, Time.zone.now, conversation: api_conversation)
+        expect(WebhookJob).not_to receive(:perform_later)
+        listener.conversation_created(api_event)
+      end
+    end
+  end
 end