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feat: Add backend changes for whatsapp csat template (#12984)

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This PR add the backend changes for the feature [sending CSAT surveys
via WhatsApp message templates
](https://github.com/chatwoot/chatwoot/pull/12787)

---------

Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
This commit is contained in:
Muhsin Keloth
2025-12-11 16:36:37 +05:30
committed by GitHub
parent 1de8d3e56d
commit 2bd8e76886
10 changed files with 1331 additions and 18 deletions
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95
spec/controllers/api/v1/accounts/inboxes_controller_spec.rb
View File

@@ -804,6 +804,101 @@ RSpec.describe 'Inboxes API', type: :request do
expect(found_inbox['csat_config']['display_type']).to eq('emoji')
end
end
it 'successfully updates inbox with template configuration' do
csat_config_with_template = csat_config.merge({
'template' => {
'name' => 'custom_survey_template',
'template_id' => '123456789',
'language' => 'en',
'created_at' => Time.current.iso8601
}
})
patch "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}",
params: {
csat_survey_enabled: true,
csat_config: csat_config_with_template
},
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
inbox.reload
template_config = inbox.csat_config['template']
expect(template_config).to be_present
expect(template_config['name']).to eq('custom_survey_template')
expect(template_config['template_id']).to eq('123456789')
expect(template_config['language']).to eq('en')
end
it 'returns template configuration in inbox details' do
csat_config_with_template = csat_config.merge({
'template' => {
'name' => 'custom_survey_template',
'template_id' => '123456789',
'language' => 'en',
'created_at' => Time.current.iso8601
}
})
patch "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}",
params: {
csat_survey_enabled: true,
csat_config: csat_config_with_template
},
headers: admin.create_new_auth_token,
as: :json
get "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
json_response = response.parsed_body
template_config = json_response['csat_config']['template']
expect(template_config).to be_present
expect(template_config['name']).to eq('custom_survey_template')
expect(template_config['template_id']).to eq('123456789')
expect(template_config['language']).to eq('en')
expect(template_config['created_at']).to be_present
end
it 'removes template configuration when not provided in update' do
# First set up template configuration
csat_config_with_template = csat_config.merge({
'template' => {
'name' => 'custom_survey_template',
'template_id' => '123456789'
}
})
patch "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}",
params: {
csat_survey_enabled: true,
csat_config: csat_config_with_template
},
headers: admin.create_new_auth_token,
as: :json
# Then update without template
patch "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}",
params: {
csat_survey_enabled: true,
csat_config: csat_config.merge({ 'message' => 'Updated message' })
},
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
inbox.reload
config = inbox.csat_config
expect(config['message']).to eq('Updated message')
expect(config['template']).to be_nil # Template should be removed when not provided
end
end
end