feat: show assignment policy name in auto-assignment activity messages (#13598)

2026-02-24 13:32:54 +05:30
parent 5b167b5b5b
commit 2b85275e26
4 changed files with 43 additions and 21 deletions
--- a/app/services/auto_assignment/assignment_service.rb
+++ b/app/services/auto_assignment/assignment_service.rb
@@ -72,13 +72,17 @@ class AutoAssignment::AssignmentService
  end

  def assign_conversation(conversation, agent)
+    Current.executed_by = inbox.assignment_policy || inbox
    conversation.update!(assignee: agent)
+    Current.executed_by = nil

    rate_limiter = build_rate_limiter(agent)
    rate_limiter.track_assignment(conversation)

    dispatch_assignment_event(conversation, agent)
    true
+  ensure
+    Current.executed_by = nil
  end

  def dispatch_assignment_event(conversation, agent)