feat: Use display_name instead of name of the agent (#1097)

* feat: Use display_name instead of name of the agent

app/models/conversation.rb

@@ -152,7 +152,7 @@ class Conversation < ApplicationRecord
   def create_activity
     return unless Current.user
 
-    user_name = Current.user&.name
+    user_name = Current.user&.available_name
 
     create_status_change_message(user_name) if saved_change_to_status?
     create_assignee_change(user_name) if saved_change_to_assignee_id?
@@ -208,7 +208,7 @@ class Conversation < ApplicationRecord
   end
 
   def create_assignee_change(user_name)
-    params = { assignee_name: assignee&.name, user_name: user_name }.compact
+    params = { assignee_name: assignee&.available_name, user_name: user_name }.compact
     key = assignee_id ? 'assigned' : 'removed'
     content = I18n.t("conversations.activity.assignee.#{key}", **params)
 

app/models/user.rb

@@ -97,7 +97,7 @@ class User < ApplicationRecord
     account_users.find_by(account_id: Current.account.id) if Current.account
   end
 
-  def display_name
+  def available_name
     self[:display_name].presence || name
   end
 
@@ -134,6 +134,7 @@ class User < ApplicationRecord
     {
       id: id,
       name: name,
+      available_name: available_name,
       avatar_url: avatar_url,
       type: 'user',
       availability_status: availability_status