chore: WhatsApp template message error handling for invalid templates (#12157)

2025-08-11 20:08:52 +05:30
parent 6784eb9b3d
commit 28452b300d
2 changed files with 28 additions and 1 deletions
--- a/app/services/whatsapp/send_on_whatsapp_service.rb
+++ b/app/services/whatsapp/send_on_whatsapp_service.rb
@@ -23,7 +23,10 @@ class Whatsapp::SendOnWhatsappService < Base::SendOnChannelService

    name, namespace, lang_code, processed_parameters = processor.call

-    return if name.blank?
+    if name.blank?
+      message.update!(status: :failed, external_error: 'Template not found or invalid template name')
+      return
+    end

    message_id = channel.send_template(message.conversation.contact_inbox.source_id, {
                                         name: name,