feat: Add report on customer waiting time (#7545)

2023-07-20 12:01:22 -07:00
parent d7566c453d
commit 27419eef66
9 changed files with 81 additions and 82 deletions
--- a/app/javascript/dashboard/i18n/locale/en/report.json
+++ b/app/javascript/dashboard/i18n/locale/en/report.json
@@ -34,6 +34,10 @@
      "RESOLUTION_COUNT": {
        "NAME": "Resolution Count",
        "DESC": "( Total )"
+      },
+      "REPLY_TIME": {
+        "NAME": "Customer waiting time",
+        "TOOLTIP_TEXT": "Waiting time is %{metricValue} (based on %{conversationCount} conversations)"
      }
    },
    "DATE_RANGE_OPTIONS": {