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feat: Add report on customer waiting time (#7545)

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This commit is contained in:
Pranav Raj S
2023-07-20 12:01:22 -07:00
committed by GitHub
parent d7566c453d
commit 27419eef66
9 changed files with 81 additions and 82 deletions
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5
app/builders/v2/report_builder.rb
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@@ -20,7 +20,7 @@ class V2::ReportBuilder
# For backward compatible with old report
def build
if %w[avg_first_response_time avg_resolution_time].include?(params[:metric])
if %w[avg_first_response_time avg_resolution_time reply_time].include?(params[:metric])
timeseries.each_with_object([]) do |p, arr|
arr << { value: p[1], timestamp: p[0].in_time_zone(@timezone).to_i, count: @grouped_values.count[p[0]] }
end
@@ -38,7 +38,8 @@ class V2::ReportBuilder
outgoing_messages_count: outgoing_messages.count,
avg_first_response_time: avg_first_response_time_summary,
avg_resolution_time: avg_resolution_time_summary,
resolutions_count: resolutions.count
resolutions_count: resolutions.count,
reply_time: reply_time_summary
}
end