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chore: mark conversation notifications as read on visit (#13906)

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Sivin Varghese
2026-03-26 14:01:26 +05:30
committed by GitHub
parent e4c3f0ac2f
commit 23786bcb52
3 changed files with 44 additions and 0 deletions
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app/controllers/api/v1/accounts/conversations_controller.rb
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@@ -116,6 +116,8 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
# High-traffic accounts generate excessive DB writes when agents frequently switch between conversations.
# Throttle last_seen updates to once per hour when there are no unread messages to reduce DB load.
# Always update immediately if there are unread messages to maintain accurate read/unread state.
# Visiting a conversation should clear any unread inbox notifications for this conversation.
Notification::MarkConversationReadService.new(user: Current.user, account: Current.account, conversation: @conversation).perform
return update_last_seen_on_conversation(DateTime.now.utc, true) if assignee? && @conversation.assignee_unread_messages.any?
return update_last_seen_on_conversation(DateTime.now.utc, false) if !assignee? && @conversation.unread_messages.any?