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feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)

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* feat: add models

* chore: refactor sla column names

* chore: remove foreign keys

* chore: fix spec

* chore: refactor models
This commit is contained in:
Vishnu Narayanan
2024-01-23 23:48:02 +05:30
committed by GitHub
parent 4b40c61201
commit 232369cd5c
12 changed files with 114 additions and 18 deletions
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8
spec/factories/applied_slas.rb Normal file
View File

@@ -0,0 +1,8 @@
FactoryBot.define do
factory :applied_sla do
account
sla_policy
conversation
sla_status { 'active' }
end
end

6
spec/factories/sla_policies.rb
View File

@@ -2,8 +2,10 @@ FactoryBot.define do
factory :sla_policy do
account
name { 'sla_1' }
rt_threshold { 1000 }
frt_threshold { 2000 }
first_response_time_threshold { 2000 }
description { 'SLA policy for enterprise customers' }
next_response_time_threshold { 1000 }
resolution_time_threshold { 3000 }
only_during_business_hours { false }
end
end