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feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)

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* feat: add models

* chore: refactor sla column names

* chore: remove foreign keys

* chore: fix spec

* chore: refactor models
This commit is contained in:
Vishnu Narayanan
2024-01-23 23:48:02 +05:30
committed by GitHub
parent 4b40c61201
commit 232369cd5c
12 changed files with 114 additions and 18 deletions
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20
db/schema.rb
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@@ -10,7 +10,7 @@
#
# It's strongly recommended that you check this file into your version control system.
ActiveRecord::Schema[7.0].define(version: 2023_12_19_073832) do
ActiveRecord::Schema[7.0].define(version: 2023_12_23_040257) do
# These are extensions that must be enabled in order to support this database
enable_extension "pg_stat_statements"
enable_extension "pg_trgm"
@@ -115,6 +115,18 @@ ActiveRecord::Schema[7.0].define(version: 2023_12_19_073832) do
t.index ["account_id"], name: "index_agent_bots_on_account_id"
end
create_table "applied_slas", force: :cascade do |t|
t.bigint "account_id", null: false
t.bigint "sla_policy_id", null: false
t.bigint "conversation_id", null: false
t.string "sla_status"
t.datetime "created_at", null: false
t.datetime "updated_at", null: false
t.index ["account_id"], name: "index_applied_slas_on_account_id"
t.index ["conversation_id"], name: "index_applied_slas_on_conversation_id"
t.index ["sla_policy_id"], name: "index_applied_slas_on_sla_policy_id"
end
create_table "articles", force: :cascade do |t|
t.integer "account_id", null: false
t.integer "portal_id", null: false
@@ -824,12 +836,14 @@ ActiveRecord::Schema[7.0].define(version: 2023_12_19_073832) do
create_table "sla_policies", force: :cascade do |t|
t.string "name", null: false
t.float "frt_threshold"
t.float "rt_threshold"
t.float "first_response_time_threshold"
t.float "next_response_time_threshold"
t.boolean "only_during_business_hours", default: false
t.bigint "account_id", null: false
t.datetime "created_at", null: false
t.datetime "updated_at", null: false
t.string "description"
t.float "resolution_time_threshold"
t.index ["account_id"], name: "index_sla_policies_on_account_id"
end