Feature: Send chat transcript via email (#1152)

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -25,6 +25,11 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     head :ok
   end
 
+  def transcript
+    ConversationReplyMailer.conversation_transcript(@conversation, params[:email])&.deliver_later if params[:email].present?
+    head :ok
+  end
+
   def toggle_status
     if params[:status]
       @conversation.status = params[:status]

app/controllers/api/v1/widget/conversations_controller.rb

@@ -13,6 +13,16 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
     head :ok
   end
 
+  def transcript
+    if permitted_params[:email].present? && conversation.present?
+      ConversationReplyMailer.conversation_transcript(
+        conversation,
+        permitted_params[:email]
+      )&.deliver_later
+    end
+    head :ok
+  end
+
   def toggle_typing
     head :ok && return if conversation.nil?
 
@@ -32,6 +42,6 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   end
 
   def permitted_params
-    params.permit(:id, :typing_status, :website_token)
+    params.permit(:id, :typing_status, :website_token, :email)
   end
 end