Fix: Consider bot message on slack integration (#6793)

spec/jobs/hook_job_spec.rb

@@ -29,6 +29,14 @@ RSpec.describe HookJob, type: :job do
       described_class.perform_now(hook, event_name, event_data)
     end
 
+    it 'calls Integrations::Slack::SendOnSlackService when its a slack hook for template message' do
+      event_data = { message: create(:message, account: account, message_type: :template) }
+      hook = create(:integrations_hook, app_id: 'slack', account: account)
+      allow(Integrations::Slack::SendOnSlackService).to receive(:new).and_return(process_service)
+      expect(Integrations::Slack::SendOnSlackService).to receive(:new)
+      described_class.perform_now(hook, event_name, event_data)
+    end
+
     it 'calls Integrations::Dialogflow::ProcessorService when its a dialogflow intergation' do
       hook = create(:integrations_hook, :dialogflow, inbox: inbox, account: account)
       allow(Integrations::Dialogflow::ProcessorService).to receive(:new).and_return(process_service)

spec/lib/integrations/dialogflow/processor_service_spec.rb

@@ -6,6 +6,7 @@ describe Integrations::Dialogflow::ProcessorService do
   let(:hook) { create(:integrations_hook, :dialogflow, inbox: inbox, account: account) }
   let(:conversation) { create(:conversation, account: account, status: :pending) }
   let(:message) { create(:message, account: account, conversation: conversation) }
+  let(:template_message) { create(:message, account: account, conversation: conversation, message_type: :template, content: 'Bot message') }
   let(:event_name) { 'message.created' }
   let(:event_data) { { message: message } }
   let(:dialogflow_text_double) { double }
@@ -35,6 +36,15 @@ describe Integrations::Dialogflow::ProcessorService do
       end
     end
 
+    context 'when invalid message and dialogflow returns empty block' do
+      it 'will not create the response message' do
+        event_data = { message: template_message }
+        processor = described_class.new(event_name: event_name, hook: hook, event_data: event_data)
+        processor.perform
+        expect(conversation.reload.messages.last.content).not_to eql('hello payload')
+      end
+    end
+
     context 'when dilogflow raises exception' do
       it 'tracks hook into exception tracked' do
         last_message = conversation.reload.messages.last.content

spec/lib/integrations/slack/send_on_slack_service_spec.rb

@@ -9,6 +9,9 @@ describe Integrations::Slack::SendOnSlackService do
   let!(:message) do
     create(:message, account: conversation.account, inbox: conversation.inbox, conversation: conversation)
   end
+  let!(:template_message) do
+    create(:message, account: conversation.account, inbox: conversation.inbox, conversation: conversation, message_type: :template)
+  end
 
   let(:slack_message) { double }
   let(:file_attachment) { double }
@@ -119,6 +122,23 @@ describe Integrations::Slack::SendOnSlackService do
         expect(message.attachments).to be_any
       end
 
+      it 'sent a template message on slack' do
+        builder = described_class.new(message: template_message, hook: hook)
+        allow(builder).to receive(:slack_client).and_return(slack_client)
+
+        expect(slack_client).to receive(:chat_postMessage).with(
+          channel: hook.reference_id,
+          text: template_message.content,
+          username: "#{template_message.sender.name} (Contact)",
+          thread_ts: conversation.identifier,
+          icon_url: anything
+        ).and_return(slack_message)
+
+        builder.perform
+
+        expect(template_message.external_source_id_slack).to eq 'cw-origin-6789.12345'
+      end
+
       it 'disables hook on Slack AccountInactive error' do
         expect(slack_client).to receive(:chat_postMessage).with(
           channel: hook.reference_id,