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fix: Update report method to fix issues with special characters (#4697)

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This commit is contained in:
Pranav Raj S
2022-05-18 12:15:30 +05:30
committed by GitHub
parent 47f04ee3fe
commit 20565d09c0
8 changed files with 51 additions and 79 deletions
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2
app/views/api/v1/accounts/csat_survey_responses/download.csv.erb
View File

@@ -24,7 +24,7 @@
contact&.phone_number.present? ? contact&.phone_number: nil,
conversation ? app_account_conversation_url(account_id: Current.account.id, id: conversation.display_id): nil,
csat_response.created_at,
])
]).html_safe
-%>
<% end %>
<%=

4
app/views/api/v2/accounts/reports/agents.csv.erb
View File

@@ -5,7 +5,7 @@
I18n.t('reports.agent_csv.avg_resolution_time')
]
%>
<%= CSV.generate_line headers %>
<%= CSV.generate_line headers -%>
<% Current.account.users.each do |agent| %>
<% agent_report = V2::ReportBuilder.new(Current.account, {
type: :agent,
@@ -14,6 +14,6 @@
until: params[:until]
}).summary %>
<% row = [ agent.name, agent_report[:conversations_count], (agent_report[:avg_first_response_time]/60).to_i, (agent_report[:avg_resolution_time]/60).to_i ] %>
<%= CSV.generate_line row %>
<%= CSV.generate_line row -%>
<% end %>
<%= CSV.generate_line [I18n.t('reports.period', since: Date.strptime(params[:since], '%s'), until: Date.strptime(params[:until], '%s'))] %>

6
app/views/api/v2/accounts/reports/inboxes.csv.erb
View File

@@ -1,5 +1,5 @@
<% headers = ['Inbox name', 'Conversations count', 'Avg first response time (Minutes)', 'Avg resolution time (Minutes)'] %>
<%= CSV.generate_line headers %>
<%= CSV.generate_line headers -%>
<% Current.account.inboxes.each do |inbox| %>
<% inbox_report = V2::ReportBuilder.new(Current.account, {
type: :inbox,
@@ -8,5 +8,5 @@
until: params[:until]
}).summary %>
<% row = [ inbox.name, inbox_report[:conversations_count], (inbox_report[:avg_first_response_time]/60).to_i, (inbox_report[:avg_resolution_time]/60).to_i ] %>
<%= CSV.generate_line row %>
<% end %>
<%= CSV.generate_line row -%>
<% end %>

4
app/views/api/v2/accounts/reports/labels.csv.erb
View File

@@ -1,5 +1,5 @@
<% headers = ['Label Title', 'Conversations count', 'Avg first response time (Minutes)', 'Avg resolution time (Minutes)'] %>
<%= CSV.generate_line headers %>
<%= CSV.generate_line headers -%>
<% Current.account.labels.each do |label| %>
<% label_report = V2::ReportBuilder.new(Current.account, {
type: :label,
@@ -8,5 +8,5 @@
until: params[:until]
}).summary %>
<% row = [ label.title, label_report[:conversations_count], (label_report[:avg_first_response_time]/60).to_i, (label_report[:avg_resolution_time]/60).to_i ] %>
<%= CSV.generate_line row %>
<%= CSV.generate_line row -%>
<% end %>

4
app/views/api/v2/accounts/reports/teams.csv.erb
View File

@@ -5,7 +5,7 @@
I18n.t('reports.team_csv.avg_resolution_time')
]
%>
<%= CSV.generate_line headers %>
<%= CSV.generate_line headers -%>
<% Current.account.teams.each do |team| %>
<% team_report = V2::ReportBuilder.new(Current.account, {
type: :team,
@@ -14,6 +14,6 @@
until: params[:until]
}).summary %>
<% row = [ team.name, team_report[:conversations_count], (team_report[:avg_first_response_time]/60).to_i, (team_report[:avg_resolution_time]/60).to_i ] %>
<%= CSV.generate_line row %>
<%= CSV.generate_line row -%>
<% end %>
<%= CSV.generate_line [I18n.t('reports.period', since: Date.strptime(params[:since], '%s'), until: Date.strptime(params[:until], '%s'))] %>