feat: Instrument captain (#12949)

Co-authored-by: aakashb95 <aakash@chatwoot.com>
This commit is contained in:
Aakash Bakhle
2025-11-28 15:12:55 +05:30
committed by GitHub
parent 92fc286ecb
commit 1ef945de7b
12 changed files with 346 additions and 116 deletions

View File

@@ -1,94 +1,78 @@
module Captain::ChatHelper
include Integrations::LlmInstrumentation
include Captain::ToolExecutionHelper
def request_chat_completion
log_chat_completion_request
response = @client.chat(
parameters: {
model: @model,
messages: @messages,
tools: @tool_registry&.registered_tools || [],
response_format: { type: 'json_object' },
temperature: @assistant&.config&.[]('temperature').to_f || 1
}
)
handle_response(response)
with_agent_session do
response = instrument_llm_call(instrumentation_params) do
@client.chat(
parameters: chat_parameters
)
end
handle_response(response)
end
rescue StandardError => e
Rails.logger.error "#{self.class.name} Assistant: #{@assistant.id}, Error in chat completion: #{e}"
raise e
end
def instrumentation_params
{
span_name: "llm.captain.#{feature_name}",
account_id: resolved_account_id,
conversation_id: @conversation_id,
feature_name: feature_name,
model: @model,
messages: @messages,
temperature: temperature,
metadata: {
assistant_id: @assistant&.id
}
}
end
def chat_parameters
{
model: @model,
messages: @messages,
tools: @tool_registry&.registered_tools || [],
response_format: { type: 'json_object' },
temperature: temperature
}
end
def temperature
@assistant&.config&.[]('temperature').to_f || 1
end
def resolved_account_id
@account&.id || @assistant&.account_id
end
private
def handle_response(response)
Rails.logger.debug { "#{self.class.name} Assistant: #{@assistant.id}, Received response #{response}" }
message = response.dig('choices', 0, 'message')
if message['tool_calls']
process_tool_calls(message['tool_calls'])
else
message = JSON.parse(message['content'].strip)
persist_message(message, 'assistant')
message
end
# Ensures all LLM calls and tool executions within an agentic loop
# are grouped under a single trace/session in Langfuse.
#
# Without this guard, each recursive call to request_chat_completion
# (triggered by tool calls) would create a separate trace instead of
# nesting within the existing session span.
def with_agent_session(&)
already_active = @agent_session_active
return yield if already_active
@agent_session_active = true
instrument_agent_session(instrumentation_params, &)
ensure
@agent_session_active = false unless already_active
end
def process_tool_calls(tool_calls)
append_tool_calls(tool_calls)
tool_calls.each do |tool_call|
process_tool_call(tool_call)
end
request_chat_completion
end
def process_tool_call(tool_call)
arguments = JSON.parse(tool_call['function']['arguments'])
function_name = tool_call['function']['name']
tool_call_id = tool_call['id']
if @tool_registry.respond_to?(function_name)
execute_tool(function_name, arguments, tool_call_id)
else
process_invalid_tool_call(function_name, tool_call_id)
end
end
def execute_tool(function_name, arguments, tool_call_id)
persist_message(
{
content: I18n.t('captain.copilot.using_tool', function_name: function_name),
function_name: function_name
},
'assistant_thinking'
)
result = @tool_registry.send(function_name, arguments)
persist_message(
{
content: I18n.t('captain.copilot.completed_tool_call', function_name: function_name),
function_name: function_name
},
'assistant_thinking'
)
append_tool_response(result, tool_call_id)
end
def append_tool_calls(tool_calls)
@messages << {
role: 'assistant',
tool_calls: tool_calls
}
end
def process_invalid_tool_call(function_name, tool_call_id)
persist_message({ content: I18n.t('captain.copilot.invalid_tool_call'), function_name: function_name }, 'assistant_thinking')
append_tool_response(I18n.t('captain.copilot.tool_not_available'), tool_call_id)
end
def append_tool_response(content, tool_call_id)
@messages << {
role: 'tool',
tool_call_id: tool_call_id,
content: content
}
# Must be implemented by including class to identify the feature for instrumentation.
# Used for Langfuse tagging and span naming.
def feature_name
raise NotImplementedError, "#{self.class.name} must implement #feature_name"
end
def log_chat_completion_request

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@@ -0,0 +1,83 @@
module Captain::ToolExecutionHelper
private
def handle_response(response)
Rails.logger.debug { "#{self.class.name} Assistant: #{@assistant.id}, Received response #{response}" }
message = response.dig('choices', 0, 'message')
if message['tool_calls']
process_tool_calls(message['tool_calls'])
else
message = JSON.parse(message['content'].strip)
persist_message(message, 'assistant')
message
end
end
def process_tool_calls(tool_calls)
append_tool_calls(tool_calls)
tool_calls.each { |tool_call| process_tool_call(tool_call) }
request_chat_completion
end
def process_tool_call(tool_call)
arguments = JSON.parse(tool_call['function']['arguments'])
function_name = tool_call['function']['name']
tool_call_id = tool_call['id']
if @tool_registry.respond_to?(function_name)
execute_tool(function_name, arguments, tool_call_id)
else
process_invalid_tool_call(function_name, tool_call_id)
end
end
def execute_tool(function_name, arguments, tool_call_id)
persist_tool_status(function_name, 'captain.copilot.using_tool')
result = perform_tool_call(function_name, arguments)
persist_tool_status(function_name, 'captain.copilot.completed_tool_call')
append_tool_response(result, tool_call_id)
end
def perform_tool_call(function_name, arguments)
instrument_tool_call(function_name, arguments) do
@tool_registry.send(function_name, arguments)
end
rescue StandardError => e
Rails.logger.error "Tool #{function_name} failed: #{e.message}"
"Error executing #{function_name}: #{e.message}"
end
def persist_tool_status(function_name, translation_key)
persist_message(
{
content: I18n.t(translation_key, function_name: function_name),
function_name: function_name
},
'assistant_thinking'
)
end
def append_tool_calls(tool_calls)
@messages << {
role: 'assistant',
tool_calls: tool_calls
}
end
def process_invalid_tool_call(function_name, tool_call_id)
persist_message(
{ content: I18n.t('captain.copilot.invalid_tool_call'), function_name: function_name },
'assistant_thinking'
)
append_tool_response(I18n.t('captain.copilot.tool_not_available'), tool_call_id)
end
def append_tool_response(content, tool_call_id)
@messages << {
role: 'tool',
tool_call_id: tool_call_id,
content: content
}
end
end

View File

@@ -30,7 +30,7 @@ class Captain::Conversation::ResponseBuilderJob < ApplicationJob
delegate :account, :inbox, to: :@conversation
def generate_and_process_response
@response = Captain::Llm::AssistantChatService.new(assistant: @assistant).generate_response(
@response = Captain::Llm::AssistantChatService.new(assistant: @assistant, conversation_id: @conversation.id).generate_response(
message_history: collect_previous_messages
)
process_response

View File

@@ -15,11 +15,14 @@ class Captain::Copilot::ResponseJob < ApplicationJob
private
def generate_chat_response(assistant:, conversation_id:, user_id:, copilot_thread_id:, message:)
Captain::Copilot::ChatService.new(
service = Captain::Copilot::ChatService.new(
assistant,
user_id: user_id,
copilot_thread_id: copilot_thread_id,
conversation_id: conversation_id
).generate_response(message)
)
# When using copilot_thread, message is already in previous_history
# Pass nil to avoid duplicate
service.generate_response(copilot_thread_id.present? ? nil : message)
end
end

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@@ -13,6 +13,7 @@ class Captain::Copilot::ChatService < Llm::BaseOpenAiService
@user = nil
@copilot_thread = nil
@previous_history = []
@conversation_id = config[:conversation_id]
setup_user(config)
setup_message_history(config)
register_tools
@@ -113,4 +114,8 @@ class Captain::Copilot::ChatService < Llm::BaseOpenAiService
message_type: message_type
)
end
def feature_name
'copilot'
end
end

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@@ -3,10 +3,11 @@ require 'openai'
class Captain::Llm::AssistantChatService < Llm::BaseOpenAiService
include Captain::ChatHelper
def initialize(assistant: nil)
def initialize(assistant: nil, conversation_id: nil)
super()
@assistant = assistant
@conversation_id = conversation_id
@messages = [system_message]
@response = ''
register_tools
@@ -42,4 +43,8 @@ class Captain::Llm::AssistantChatService < Llm::BaseOpenAiService
def persist_message(message, message_type = 'assistant')
# No need to implement
end
def feature_name
'assistant'
end
end