feat: Add Reports for teams (#3116)

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>

app/javascript/dashboard/i18n/locale/en/report.json

@@ -250,6 +250,69 @@
       "PLACEHOLDER": "Select date range"
     }
   },
+  "TEAM_REPORTS": {
+    "HEADER": "Team Overview",
+    "LOADING_CHART": "Loading chart data...",
+    "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
+    "DOWNLOAD_TEAM_REPORTS": "Download team reports",
+    "FILTER_DROPDOWN_LABEL": "Select Team",
+    "METRICS": {
+      "CONVERSATIONS": {
+        "NAME": "Conversations",
+        "DESC": "( Total )"
+      },
+      "INCOMING_MESSAGES": {
+        "NAME": "Incoming Messages",
+        "DESC": "( Total )"
+      },
+      "OUTGOING_MESSAGES": {
+        "NAME": "Outgoing Messages",
+        "DESC": "( Total )"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "NAME": "First response time",
+        "DESC": "( Avg )"
+      },
+      "RESOLUTION_TIME": {
+        "NAME": "Resolution Time",
+        "DESC": "( Avg )"
+      },
+      "RESOLUTION_COUNT": {
+        "NAME": "Resolution Count",
+        "DESC": "( Total )"
+      }
+    },
+    "DATE_RANGE": [
+      {
+        "id": 0,
+        "name": "Last 7 days"
+      },
+      {
+        "id": 1,
+        "name": "Last 30 days"
+      },
+      {
+        "id": 2,
+        "name": "Last 3 months"
+      },
+      {
+        "id": 3,
+        "name": "Last 6 months"
+      },
+      {
+        "id": 4,
+        "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
+      }
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
   "CSAT_REPORTS": {
     "HEADER": "CSAT Reports",
     "NO_RECORDS": "There are no CSAT survey responses available.",

app/javascript/dashboard/i18n/locale/en/settings.json

@@ -149,7 +149,8 @@
     "ONE_OFF": "One off",
     "REPORTS_AGENT": "Agents",
     "REPORTS_LABEL": "Labels",
-    "REPORTS_INBOX": "Inbox"
+    "REPORTS_INBOX": "Inbox",
+    "REPORTS_TEAM": "Team"
   },
   "CREATE_ACCOUNT": {
     "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",

app/javascript/dashboard/i18n/sidebarItems/reports.js

@@ -7,6 +7,7 @@ const reports = accountId => ({
     'agent_reports',
     'label_reports',
     'inbox_reports',
+    'team_reports',
   ],
   menuItems: {
     back: {
@@ -31,7 +32,7 @@ const reports = accountId => ({
       toStateName: 'csat_reports',
     },
     agentReports: {
-      icon: 'ion-ios-people',
+      icon: 'ion-person-stalker',
       label: 'REPORTS_AGENT',
       hasSubMenu: false,
       toState: frontendURL(`accounts/${accountId}/reports/agent`),
@@ -51,6 +52,13 @@ const reports = accountId => ({
       toState: frontendURL(`accounts/${accountId}/reports/inboxes`),
       toStateName: 'inbox_reports',
     },
+    teamReports: {
+      icon: 'ion-ios-people',
+      label: 'REPORTS_TEAM',
+      hasSubMenu: false,
+      toState: frontendURL(`accounts/${accountId}/reports/teams`),
+      toStateName: 'team_reports',
+    },
   },
 });